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Artificial intelligence (AI) is becoming increasingly more popular and can be found in workplaces and homes around the world. The decisions made by such "black box" systems are often opaque; that is, so complex as to be functionally…

Artificial Intelligence · Computer Science 2022-05-27 Rob Geada , Tommaso Teofili , Rui Vieira , Rebecca Whitworth , Daniele Zonca

Artificial intelligence-augmented technology represents a considerable opportunity for improving healthcare delivery. Significant progress has been made to demonstrate the value of complex models to enhance clinicians` efficiency in…

Human-Computer Interaction · Computer Science 2025-04-08 Mohammad Golam Kibria , Lauren Kucirka , Javed Mostafa

Explainability has been a goal for Artificial Intelligence (AI) systems since their conception, with the need for explainability growing as more complex AI models are increasingly used in critical, high-stakes settings such as healthcare.…

Artificial Intelligence · Computer Science 2020-10-06 Shruthi Chari , Oshani Seneviratne , Daniel M. Gruen , Morgan A. Foreman , Amar K. Das , Deborah L. McGuinness

A current concern in the field of Artificial Intelligence (AI) is to ensure the trustworthiness of AI systems. The development of explainability methods is one prominent way to address this, which has often resulted in the assumption that…

Human-Computer Interaction · Computer Science 2023-12-05 Roel Visser , Tobias M. Peters , Ingrid Scharlau , Barbara Hammer

Recent AI algorithms are black box models whose decisions are difficult to interpret. eXplainable AI (XAI) is a class of methods that seek to address lack of AI interpretability and trust by explaining to customers their AI decisions. The…

Artificial Intelligence · Computer Science 2024-04-02 Behnam Mohammadi , Nikhil Malik , Tim Derdenger , Kannan Srinivasan

Explainable Artificial Intelligence (XAI) has experienced a significant growth over the last few years. This is due to the widespread application of machine learning, particularly deep learning, that has led to the development of highly…

Artificial Intelligence · Computer Science 2020-10-13 Giulia Vilone , Luca Longo

Explaining firm decisions made by algorithms in customer-facing applications is increasingly required by regulators and expected by customers. While the emerging field of Explainable Artificial Intelligence (XAI) has mainly focused on…

Human-Computer Interaction · Computer Science 2021-07-07 Yanou Ramon , Tom Vermeire , Olivier Toubia , David Martens , Theodoros Evgeniou

There is a disconnect between explanatory artificial intelligence (XAI) methods and the types of explanations that are useful for and demanded by society (policy makers, government officials, etc.) Questions that experts in artificial…

Artificial Intelligence · Computer Science 2019-01-23 Leilani H. Gilpin , Cecilia Testart , Nathaniel Fruchter , Julius Adebayo

Explainable artificial intelligence (XAI) methods are being proposed to help interpret and understand how AI systems reach specific predictions. Inspired by prior work on conversational user interfaces, we argue that augmenting existing XAI…

Human-Computer Interaction · Computer Science 2025-01-30 Gaole He , Nilay Aishwarya , Ujwal Gadiraju

In this paper I argue that the search for explainable models and interpretable decisions in AI must be reformulated in terms of the broader project of offering a pragmatic and naturalistic account of understanding in AI. Intuitively, the…

Artificial Intelligence · Computer Science 2020-06-23 Andrés Páez

Although several post-hoc methods for explainable AI have been developed, most are static and neglect the user perspective, limiting their effectiveness for the target audience. In response, we developed the interactive explainable…

Artificial Intelligence · Computer Science 2025-06-27 Pauline Speckmann , Mario Nadj , Christian Janiesch

Explainable AI (XAI) is concerned with how to make AI models more understandable to people. To date these explanations have predominantly been technocentric - mechanistic or productivity oriented. This paper introduces the Explainable AI…

Large-scale AI models such as GPT-4 have accelerated the deployment of artificial intelligence across critical domains including law, healthcare, and finance, raising urgent questions about trust and transparency. This study investigates…

Artificial Intelligence · Computer Science 2025-10-20 Allen Daniel Sunny

Experiential AI is an emerging research field that addresses the challenge of making AI tangible and explicit, both to fuel cultural experiences for audiences, and to make AI systems more accessible to human understanding. The central theme…

Computers and Society · Computer Science 2023-06-06 Drew Hemment , Matjaz Vidmar , Daga Panas , Dave Murray-Rust , Vaishak Belle , Aylett Ruth

Machine learning (ML) is becoming increasingly popular in meteorological decision-making. Although the literature on explainable artificial intelligence (XAI) is growing steadily, user-centered XAI studies have not extend to this domain…

Artificial Intelligence · Computer Science 2025-04-02 Soyeon Kim , Junho Choi , Yeji Choi , Subeen Lee , Artyom Stitsyuk , Minkyoung Park , Seongyeop Jeong , Youhyun Baek , Jaesik Choi

This study explores the integration of contextual explanations into AI-powered loan decision systems to enhance trust and usability. While traditional AI systems rely heavily on algorithmic transparency and technical accuracy, they often…

Human-Computer Interaction · Computer Science 2025-10-07 Allen Daniel Sunny

Artificial Intelligence (AI) is one of the disruptive technologies that is shaping the future. It has growing applications for data-driven decisions in major smart city solutions, including transportation, education, healthcare, public…

Machine Learning · Computer Science 2021-11-02 M. Humayn Kabir , Khondokar Fida Hasan , Mohammad Kamrul Hasan , Keyvan Ansari

Researchers and practitioners increasingly consider a human-centered perspective in the design of machine learning-based applications, especially in the context of Explainable Artificial Intelligence (XAI). However, clear methodological…

Human-Computer Interaction · Computer Science 2021-03-30 Claudia Müller-Birn , Katrin Glinka , Peter Sörries , Michael Tebbe , Susanne Michl

Artificial intelligence (AI) is gaining momentum, and its importance for the future of work in many areas, such as medicine and banking, is continuously rising. However, insights on the effective collaboration of humans and AI are still…

Human-Computer Interaction · Computer Science 2022-04-20 Max Schemmer , Niklas Kühl , Carina Benz , Gerhard Satzger

Explanations for artificial intelligence (AI) systems are intended to support the people who are impacted by AI systems in high-stakes decision-making environments, such as doctors, patients, teachers, students, housing applicants, and many…

Human-Computer Interaction · Computer Science 2025-04-16 Gennie Mansi , Naveena Karusala , Mark Riedl
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