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Dialog evaluation is a challenging problem, especially for non task-oriented dialogs where conversational success is not well-defined. We propose to evaluate dialog quality using topic-based metrics that describe the ability of a…

Computation and Language · Computer Science 2018-01-12 Fenfei Guo , Angeliki Metallinou , Chandra Khatri , Anirudh Raju , Anu Venkatesh , Ashwin Ram

Prominent applications of sentiment analysis are countless, covering areas such as marketing, customer service and communication. The conventional bag-of-words approach for measuring sentiment merely counts term frequencies; however, it…

Computation and Language · Computer Science 2018-10-08 Mathias Kraus , Stefan Feuerriegel

In this work, we systematically investigate how well current models of coherence can capture aspects of text implicated in discourse organisation. We devise two datasets of various linguistic alterations that undermine coherence and test…

Computation and Language · Computer Science 2020-11-13 Youmna Farag , Josef Valvoda , Helen Yannakoudakis , Ted Briscoe

Dialogue relation extraction (DRE) aims to detect the relation between two entities mentioned in a multi-party dialogue. It plays an important role in constructing knowledge graphs from conversational data increasingly abundant on the…

Computation and Language · Computer Science 2021-06-22 Hui Chen , Pengfei Hong , Wei Han , Navonil Majumder , Soujanya Poria

Dialogue policy learning for task-oriented dialogue systems has enjoyed great progress recently mostly through employing reinforcement learning methods. However, these approaches have become very sophisticated. It is time to re-evaluate it.…

Computation and Language · Computer Science 2020-09-22 Ziming Li , Julia Kiseleva , Maarten de Rijke

The quality of a conversation goes beyond the individual quality of each reply, and instead emerges from how these combine into interactional dynamics that give the conversation its distinctive overall "shape". However, there is no robust…

Computation and Language · Computer Science 2025-09-23 Sang Min Jung , Kaixiang Zhang , Cristian Danescu-Niculescu-Mizil

Training dialogue systems often entails dealing with noisy training examples and unexpected user inputs. Despite their prevalence, there currently lacks an accurate survey of dialogue noise, nor is there a clear sense of the impact of each…

Computation and Language · Computer Science 2023-08-01 Derek Chen , Zhou Yu

Empathy indicates an individual's ability to understand others. Over the past few years, empathy has drawn attention from various disciplines, including but not limited to Affective Computing, Cognitive Science, and Psychology. Detecting…

Human-Computer Interaction · Computer Science 2025-08-12 Md Rakibul Hasan , Md Zakir Hossain , Shreya Ghosh , Aneesh Krishna , Tom Gedeon

Conversational User Interface (CUI) has become ubiquitous in everyday life, in consumer-focused products like Siri and Alexa or business-oriented solutions. Deep learning underlies many recent breakthroughs in dialogue systems but requires…

Computation and Language · Computer Science 2020-12-08 Igor Shalyminov

Dialogue safety remains a pervasive challenge in open-domain human-machine interaction. Existing approaches propose distinctive dialogue safety taxonomies and datasets for detecting explicitly harmful responses. However, these taxonomies…

Computation and Language · Computer Science 2023-08-01 Huachuan Qiu , Tong Zhao , Anqi Li , Shuai Zhang , Hongliang He , Zhenzhong Lan

The ability to model and automatically detect dialogue act is an important step toward understanding spontaneous speech and Instant Messages. However, it has been difficult to infer a dialogue act from a surface utterance because it highly…

Computation and Language · Computer Science 2018-06-05 AbdelRahim Elmadany , Sherif Abdou , Mervat Gheith

Learning representations for semantic relations is important for various tasks such as analogy detection, relational search, and relation classification. Although there have been several proposals for learning representations for individual…

Computation and Language · Computer Science 2015-05-04 Danushka Bollegala , Takanori Maehara , Ken-ichi Kawarabayashi

Automatic evaluation metrics are a crucial component of dialog systems research. Standard language evaluation metrics are known to be ineffective for evaluating dialog. As such, recent research has proposed a number of novel,…

Computation and Language · Computer Science 2021-07-09 Yi-Ting Yeh , Maxine Eskenazi , Shikib Mehri

(Dis)agreement detection aims to identify the authors' attitudes or positions (\textit{{agree, disagree, neutral}}) towards a specific text. It is limited for existing methods merely using textual information for identifying…

Computation and Language · Computer Science 2023-02-09 Yun Luo , Zihan Liu , Stan Z. Li , Yue Zhang

Dialogue systems are a popular natural language processing (NLP) task as it is promising in real-life applications. It is also a complicated task since many NLP tasks deserving study are involved. As a result, a multitude of novel works on…

Computation and Language · Computer Science 2022-03-31 Jinjie Ni , Tom Young , Vlad Pandelea , Fuzhao Xue , Erik Cambria

Recently, emotional speech synthesis has achieved remarkable performance. The emotion strength of synthesized speech can be controlled flexibly using a strength descriptor, which is obtained by an emotion attribute ranking function.…

Sound · Computer Science 2021-10-11 Rui Liu , Berrak Sisman , Haizhou Li

Noisy training data can significantly degrade the performance of language-model-based classifiers, particularly in non-topical classification tasks. In this study we designed a methodological framework to assess the impact of denoising.…

Computation and Language · Computer Science 2026-03-10 Nouran Khallaf , Serge Sharoff

In this paper, we propose a new differentiable neural network alignment mechanism for text-dependent speaker verification which uses alignment models to produce a supervector representation of an utterance. Unlike previous works with…

Sound · Computer Science 2018-12-27 Victoria Mingote , Antonio Miguel , Alfonso Ortega , Eduardo Lleida

Although proper handling of discourse significantly contributes to the quality of machine translation (MT), these improvements are not adequately measured in common translation quality metrics. Recent works in context-aware MT attempt to…

Computation and Language · Computer Science 2023-06-28 Patrick Fernandes , Kayo Yin , Emmy Liu , André F. T. Martins , Graham Neubig

This paper describes our submission to the DISRPT2021 Shared Task on Discourse Unit Segmentation, Connective Detection, and Relation Classification. Our system, called DisCoDisCo, is a Transformer-based neural classifier which enhances…

Computation and Language · Computer Science 2021-09-22 Luke Gessler , Shabnam Behzad , Yang Janet Liu , Siyao Peng , Yilun Zhu , Amir Zeldes
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