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As artificial intelligence (AI) becomes increasingly integrated into workflows, humans must decide when to rely on AI advice. These decisions depend on general efficacy beliefs, i.e., humans' confidence in their own abilities and their…

Human-Computer Interaction · Computer Science 2026-03-12 Philipp Spitzer , Joshua Holstein

A growing body of research has explored how to support humans in making better use of AI-based decision support, including via training and onboarding. Existing research has focused on decision-making tasks where it is possible to evaluate…

Human-Computer Interaction · Computer Science 2023-08-31 Anna Kawakami , Luke Guerdan , Yanghuidi Cheng , Matthew Lee , Scott Carter , Nikos Arechiga , Kate Glazko , Haiyi Zhu , Kenneth Holstein

In human-AI interactions, explanation is widely seen as necessary for enabling trust in AI systems. We argue that trust, however, may be a pre-requisite because explanation is sometimes impossible. We derive this result from a formalization…

Artificial Intelligence · Computer Science 2025-03-03 Nghi Truong , Phanish Puranam , Ilia Testlin

Prior work has identified a resilient phenomenon that threatens the performance of human-AI decision-making teams: overreliance, when people agree with an AI, even when it is incorrect. Surprisingly, overreliance does not reduce when the AI…

Human-Computer Interaction · Computer Science 2023-01-30 Helena Vasconcelos , Matthew Jörke , Madeleine Grunde-McLaughlin , Tobias Gerstenberg , Michael Bernstein , Ranjay Krishna

This thesis investigates the psychological factors that influence belief in AI predictions, comparing them to belief in astrology- and personality-based predictions, and examines the "personal validation effect" in the context of AI,…

Human-Computer Interaction · Computer Science 2024-09-25 Eunhae Lee

Just as people improve decision-making by consulting diverse human advisors, they can now also consult with multiple AI systems. Prior work on group decision-making shows that advice aggregation creates pressure to conform, leading to…

Human-Computer Interaction · Computer Science 2026-03-24 Yuta Tsuchiya , Yukino Baba

Calibration strengthens the trustworthiness of black-box models by producing better accurate confidence estimates on given examples. However, little is known about if model explanations can help confidence calibration. Intuitively, humans…

Computation and Language · Computer Science 2022-11-08 Dongfang Li , Baotian Hu , Qingcai Chen

Recent work has proposed artificial intelligence (AI) models that can learn to decide whether to make a prediction for an instance of a task or to delegate it to a human by considering both parties' capabilities. In simulations with…

Human-Computer Interaction · Computer Science 2023-03-17 Patrick Hemmer , Monika Westphal , Max Schemmer , Sebastian Vetter , Michael Vössing , Gerhard Satzger

Explanatory information helps users to evaluate the suggestions offered by AI-driven decision support systems. With large language models, adjusting explanation expressions has become much easier. However, how these expressions influence…

Human-Computer Interaction · Computer Science 2025-02-28 Ayano Okoso , Mingzhe Yang , Yukino Baba

Trust between humans and artificial intelligence(AI) is an issue which has implications in many fields of human computer interaction. The current issue with artificial intelligence is a lack of transparency into its decision making, and…

Human-Computer Interaction · Computer Science 2021-08-11 Arnav Kartikeya

In AI-assisted decision-making, effective hybrid (human-AI) teamwork is not solely dependent on AI performance alone, but also on its impact on human decision-making. While prior work studies the effects of model accuracy on humans, we…

Human-Computer Interaction · Computer Science 2022-02-25 Andi Peng , Besmira Nushi , Emre Kiciman , Kori Inkpen , Ece Kamar

In response to everyday queries, humans explicitly signal uncertainty and offer alternative answers when they are unsure. Machine learning models that output calibrated prediction sets through conformal prediction mimic this human…

Machine Learning · Computer Science 2024-06-11 Jesse C. Cresswell , Yi Sui , Bhargava Kumar , Noël Vouitsis

The emergence of Large Language Models (LLMs) has revealed a growing need for human-AI collaboration, especially in creative decision-making scenarios where trust and reliance are paramount. Through human studies and model evaluations on…

Computation and Language · Computer Science 2024-10-07 Manasi Sharma , Ho Chit Siu , Rohan Paleja , Jaime D. Peña

We introduce a novel framework for human-AI collaboration in prediction and decision tasks. Our approach leverages human judgment to distinguish inputs which are algorithmically indistinguishable, or "look the same" to any feasible…

Machine Learning · Computer Science 2024-10-21 Rohan Alur , Loren Laine , Darrick K. Li , Dennis Shung , Manish Raghavan , Devavrat Shah

AI practitioners typically strive to develop the most accurate systems, making an implicit assumption that the AI system will function autonomously. However, in practice, AI systems often are used to provide advice to people in domains…

Artificial Intelligence · Computer Science 2021-02-23 Gagan Bansal , Besmira Nushi , Ece Kamar , Eric Horvitz , Daniel S. Weld

The integration of artificial intelligence (AI) technologies into judicial decision-making, particularly in pretrial, sentencing, and parole contexts, has generated substantial concerns about transparency, reliability, and accountability.…

Artificial Intelligence · Computer Science 2026-04-15 Arthur Dyevre , Ahmad Shahvaroughi

Explainable artificial intelligence is a research field that tries to provide more transparency for autonomous intelligent systems. Explainability has been used, particularly in reinforcement learning and robotic scenarios, to better…

Artificial Intelligence · Computer Science 2022-07-08 Francisco Cruz , Charlotte Young , Richard Dazeley , Peter Vamplew

When a human receives a prediction or recommended course of action from an intelligent agent, what additional information, beyond the prediction or recommendation itself, does the human require from the agent to decide whether to trust or…

Human-Computer Interaction · Computer Science 2022-05-09 George J. Cancro , Shimei Pan , James Foulds

Neural networks solving real-world problems are often required not only to make accurate predictions but also to provide a confidence level in the forecast. The calibration of a model indicates how close the estimated confidence is to the…

Neural and Evolutionary Computing · Computer Science 2023-03-21 Ruslan Vasilev , Alexander D'yakonov

Many important decisions in daily life are made with the help of advisors, e.g., decisions about medical treatments or financial investments. Whereas in the past, advice has often been received from human experts, friends, or family,…

Human-Computer Interaction · Computer Science 2022-04-15 Max Schemmer , Patrick Hemmer , Niklas Kühl , Carina Benz , Gerhard Satzger
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