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Robotic process automation (RPA) is a lightweight approach to automating business processes using software robots that emulate user actions at the graphical user interface level. While RPA has gained popularity for its cost-effective and…

Artificial Intelligence · Computer Science 2025-09-22 Lukas Laakmann , Seyyid A. Ciftci , Christian Janiesch

Robotic process automation (RPA) is a technology for centralized automation of business processes. RPA automates user interaction with graphical user interfaces, whereby it promises efficiency gains and a reduction of human negligence…

Software Engineering · Computer Science 2020-09-10 Christian Wellmann , Matthias Stierle , Sebastian Dunzer , Martin Matzner

In this survey, we study how recent advances in machine intelligence are disrupting the world of business processes. Over the last decade, there has been steady progress towards the automation of business processes under the umbrella of…

Artificial Intelligence · Computer Science 2020-07-28 Tathagata Chakraborti , Vatche Isahagian , Rania Khalaf , Yasaman Khazaeni , Vinod Muthusamy , Yara Rizk , Merve Unuvar

Robotic process automation (RPA) and its next evolutionary stage, intelligent process automation, promise to drive improvements in efficiencies and process outcomes. However, how can business leaders evaluate how to integrate intelligent…

Artificial Intelligence · Computer Science 2020-10-16 Vinod Muthusamy , Merve Unuvar , Hagen Völzer , Justin D. Weisz

Robotic Process Automation (RPA) is a technology for automating repetitive routines consisting of sequences of user interactions with one or more applications. In order to fully exploit the opportunities opened by RPA, companies need to…

Artificial Intelligence · Computer Science 2020-01-07 Volodymyr Leno , Marlon Dumas , Marcello La Rosa , Fabrizio Maria Maggi , Artem Polyvyanyy

Process mining (PM) aims to construct, from event logs, process maps that can help discover, automate, improve, and monitor organizational processes. Robotic process automation (RPA) uses software robots to perform some tasks usually…

Software Engineering · Computer Science 2023-09-26 Najah Mary El-Gharib , Daniel Amyot

Robotic Process Automation (RPA) is the automation of rule-based routine processes to increase efficiency and to reduce costs. Due to the utmost importance of process automation in industry, RPA attracts increasing attention in the…

Robotics · Computer Science 2020-12-23 Judith Wewerka , Manfred Reichert

RPA (Robotic Process Automation) helps automate repetitive tasks performed by users, often across different software solutions. Regardless of the RPA tool chosen, the key problem in automation is analyzing the steps of these tasks. This is…

Robotic process automation (RPA) has emerged as the leading approach to automate tasks in business processes. Moving away from back-end automation, RPA automated the mouse-click on user interfaces; this outside-in approach reduced the…

Artificial Intelligence · Computer Science 2020-07-28 Yara Rizk , Vatche Isahagian , Scott Boag , Yasaman Khazaeni , Merve Unuvar , Vinod Muthusamy , Rania Khalaf

One of the more prominent trends within Industry 4.0 is the drive to employ Robotic Process Automation (RPA), especially as one of the elements of the Lean approach. The full implementation of RPA is riddled with challenges relating both to…

Robotic Process Automation (RPA) has emerged as a game-changing technology in data extraction, revolutionizing the way organizations process and analyze large volumes of documents such as invoices, purchase orders, and payment advices. This…

Artificial Intelligence · Computer Science 2024-11-01 Vivek Bhardwaj , Ajit Noonia , Sandeep Chaurasia , Mukesh Kumar , Abdulnaser Rashid , Mohamed Tahar Ben Othman

Robotic Process Automation (RPA) is a technology to develop software bots that automate repetitive sequences of interactions between users and software applications (a.k.a. routines). To take full advantage of this technology, organizations…

Software Engineering · Computer Science 2020-08-28 V. Leno , A. Augusto , M. Dumas , M. La Rosa , F. Maggi , A. Polyvyanyy

Robotics Process Automation is revolutionizing business operations by significantly enhancing efficiency, productivity, and operational excellence across various industries. This manuscript delivers a comprehensive review of recent…

The extension of legacy business process automation beyond the bounds of specific processes is known as hyperautomation. Hyperautomation provides automation for nearly any repetitive action performed by business users by combining AI tools…

Human-Computer Interaction · Computer Science 2023-05-23 Ayush Singh Rajput , Richa Gupta

Robotic Process Automation (RPA) is a technology to automate routine work such as copying data across applications or filling in document templates using data from multiple applications. RPA tools allow organizations to automate a wide…

Software Engineering · Computer Science 2021-06-28 Volodymyr Leno , Adriano Augusto , Marlon Dumas , Marcello La Rosa , Fabrizio Maria Maggi , Artem Polyvyanyy

Intelligent Process Automation (IPA) is emerging as a sub-field of AI to support the automation of long-tail processes which requires the coordination of tasks across different systems. So far, the field of IPA has been largely driven by…

Human-Computer Interaction · Computer Science 2020-02-05 Deborah Ferreira , Julia Rozanova , Krishna Dubba , Dell Zhang , Andre Freitas

The technocrat epoch is overflowing with new technologies and such cutting-edge facilities accompany the risks and pitfalls. Robotic process automation is another innovation that empowers the computerization of high-volume, manual,…

Robotics · Computer Science 2022-12-13 Nishith Gajjar , Keyur Rathod , Khushali Jani

The rapid advancement of Generative Artificial Intelligence (AI), such as Large Language Models (LLMs) and Multimodal Large Language Models (MLLM), has the potential to revolutionize the way we work and interact with digital systems across…

Human-Computer Interaction · Computer Science 2024-05-28 Carlos Toxtli

Intelligent Process Automation (IPA) is an emerging technology with a primary goal to assist the knowledge worker by taking care of repetitive, routine and low-cognitive tasks. Conversational agents that can interact with users in a natural…

Computation and Language · Computer Science 2020-05-22 Alena Moiseeva , Dietrich Trautmann , Michael Heimann , Hinrich Schütze

Business Process Management (BPM) is a central element of today organizations. Despite over the years its main focus has been the support of processes in highly controlled domains, nowadays many domains of interest to the BPM community are…

Artificial Intelligence · Computer Science 2017-10-23 Andrea Marrella
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