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The communication of potential students with a university department is performed manually and it is a very time consuming procedure. The opportunity to communicate with on a one-to-one basis is highly valued. However with many hundreds of…
It may be difficult for some individuals to open up and share their thoughts and feelings in front of a mental health expert. For those who are more at ease with a virtual agent, conversational agents can serve as an intermediate step in…
This study investigates the use of Artificial Intelligence (AI)-powered, multi-role chatbots as a means to enhance learning experiences and foster engagement in computer science education. Leveraging a design-based research approach, we…
This paper presents a psychologically-aware conversational agent designed to enhance both learning performance and emotional well-being in educational settings. The system combines Large Language Models (LLMs), a knowledge graph-enhanced…
As we build towards developing interactive systems that can recognize human emotional states and respond to individual needs more intuitively and empathetically in more personalized and context-aware computing time. This is especially…
Bots are software systems designed to support users by automating a specific process, task, or activity. When such systems implement a conversational component to interact with the users, they are also known as conversational agents. Bots,…
Young people's mental well-being is a global concern, with peer support playing a key role in daily emotional regulation. Conversational agents are increasingly viewed as promising tools for delivering accessible, personalised peer support,…
Moving to a new culture and adapting to a new life, as an international student, can be a stressful experience. In the US, international students face unique overlapping challenges, yet the current support ecosystem, including university…
With a major focus on its history, difficulties, and promise, this research paper provides a thorough analysis of the chatbot technology environment as it exists today. It provides a very flexible chatbot system that makes use of…
The delivery of mental health interventions via ubiquitous devices has shown much promise. A conversational chatbot is a promising oracle for delivering appropriate just-in-time interventions. However, designing emotionally-aware agents,…
Chatbots are one class of intelligent, conversational software agents activated by natural language input (which can be in the form of text, voice, or both). They provide conversational output in response, and if commanded, can sometimes…
This paper reports on progress towards building an online language learning tool to provide learners with conversational experience by using dialog systems as conversation practice partners. Our system can adapt to users' language…
Chatbots are intelligent conversational computer systems designed to mimic human conversation to enable automated online guidance and support. The increased benefits of chatbots led to their wide adoption by many industries in order to…
Chatbots, the common moniker for collaborative assistants, are Artificial Intelligence (AI) software that enables people to naturally interact with them to get tasks done. Although chatbots have been studied since the dawn of AI, they have…
Conversational chatbots are Artificial Intelligence (AI)-powered applications that assist users with various tasks by responding in natural language and are prevalent across different industries. Most of the chatbots that we encounter on…
Conversational practice, while crucial for all language learners, can be challenging to get enough of and very expensive. Chatbots are computer programs developed to engage in conversations with humans. They are designed as software avatars…
In this extended abstract, we propose an intelligent system that can be used as a Personalized Virtual Teaching Assistant (PVTA) to improve the students learning experience both for online and on-site courses. We show the architecture of…
Chatbot is a machine with the ability to answer automatically through a conversational interface. A chatbot is considered as one of the most exceptional and promising expressions of human computer interaction. Voice-based chatbots or…
Clinical communication skills are essential for preparing healthcare professionals to provide equitable care across cultures. However, traditional training with simulated patients can be resource intensive and difficult to scale, especially…
Conversational agents, such as chatbots and virtual assistants, have become essential in software development, boosting productivity, collaboration, and automating various tasks. This paper examines the role of adaptive AI-powered…