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This work introduces LAB (Large-scale Alignment for chatBots), a novel methodology designed to overcome the scalability challenges in the instruction-tuning phase of large language model (LLM) training. Leveraging a taxonomy-guided…

Computation and Language · Computer Science 2024-05-01 Shivchander Sudalairaj , Abhishek Bhandwaldar , Aldo Pareja , Kai Xu , David D. Cox , Akash Srivastava

Chatbot is a technology that is used to mimic human behavior using natural language. There are different types of Chatbot that can be used as conversational agent in various business domains in order to increase the customer service and…

Computation and Language · Computer Science 2020-07-09 Nazakat Ali

Task-oriented conversational systems are essential for efficiently addressing diverse user needs, yet their development requires substantial amounts of high-quality conversational data that is challenging and costly to obtain. While large…

Information Retrieval · Computer Science 2025-11-06 Zhefan Wang , Ning Geng , Zhiqiang Guo , Weizhi Ma , Min Zhang

Task-based chatbots are software, typically embedded in real-world applications, that assist users in completing tasks through a conversational interface. As chatbots are gaining popularity, effectively assessing their quality has become…

Software Engineering · Computer Science 2026-02-16 Diego Clerissi , Elena Masserini , Daniela Micucci , Leonardo Mariani

Ontology engineering (OE) in large projects poses a number of challenges arising from the heterogeneous backgrounds of the various stakeholders, domain experts, and their complex interactions with ontology designers. This multi-party…

There is a resurgent interest in developing intelligent open-domain dialog systems due to the availability of large amounts of conversational data and the recent progress on neural approaches to conversational AI. Unlike traditional…

Computation and Language · Computer Science 2020-03-02 Minlie Huang , Xiaoyan Zhu , Jianfeng Gao

Large Language Models (LLMs) are transforming artificial intelligence, enabling autonomous agents to perform diverse tasks across various domains. These agents, proficient in human-like text comprehension and generation, have the potential…

Artificial Intelligence · Computer Science 2024-04-10 Saikat Barua

Large Language Models (LLMs), despite their great power in language generation, often encounter challenges when dealing with intricate and knowledge-demanding queries in specific domains. This paper introduces a novel approach to enhance…

Computation and Language · Computer Science 2023-11-20 Ruohong Zhang , Luyu Gao , Chen Zheng , Zhen Fan , Guokun Lai , Zheng Zhang , Fangzhou Ai , Yiming Yang , Hongxia Yang

Effective decision-making in complex systems requires synthesizing diverse perspectives to address multifaceted challenges under uncertainty. This study introduces an agentic Large Language Models (LLMs) framework for simulating decision…

Artificial Intelligence · Computer Science 2026-03-20 Antoine Dolant , Praveen Kumar

Conversational Information Seeking has evolved rapidly in the last few years with the development of Large Language Models providing the basis for interpreting and responding in a naturalistic manner to user requests. iKAT emphasizes the…

Information Retrieval · Computer Science 2024-02-23 Mohammad Aliannejadi , Zahra Abbasiantaeb , Shubham Chatterjee , Jeffery Dalton , Leif Azzopardi

Large Language Models (LLMs) have demonstrated remarkable capabilities across diverse tasks but remain fundamentally static, unable to adapt their internal parameters to novel tasks, evolving knowledge domains, or dynamic interaction…

Large language models (LLMs) and agentic systems have shown promise for automated software development, but applying them to hardware-in-the-loop (HIL) embedded and Internet-of-Things (IoT) systems remains challenging due to the tight…

Software Engineering · Computer Science 2026-03-23 Yiming Li , Yuhan Cheng , Mingchen Ma , Yihang Zou , Ningyuan Yang , Wei Cheng , Hai "Helen" Li , Yiran Chen , Tingjun Chen

Spoken dialogue systems allow humans to interact with machines using natural speech. As such, they have many benefits. By using speech as the primary communication medium, a computer interface can facilitate swift, human-like acquisition of…

Computation and Language · Computer Science 2016-09-12 Milica Gasic , Nikola Mrksic , Lina M. Rojas-Barahona , Pei-Hao Su , Stefan Ultes , David Vandyke , Tsung-Hsien Wen , Steve Young

Natural Language Understanding (NLU) is an established component within a conversational AI or digital assistant system, and it is responsible for producing semantic understanding of a user request. We propose a scalable and automatic…

Computation and Language · Computer Science 2021-09-13 Sunghyun Park , Han Li , Ameen Patel , Sidharth Mudgal , Sungjin Lee , Young-Bum Kim , Spyros Matsoukas , Ruhi Sarikaya

Large Language Models (LLMs) have created opportunities for designing chatbots that can support complex question-answering (QA) scenarios and improve news audience engagement. However, we still lack an understanding of what roles…

Human-Computer Interaction · Computer Science 2024-03-26 Md Naimul Hoque , Ayman Mahfuz , Mayukha Kindi , Naeemul Hassan

This paper surveys the development of large language model (LLM)-based agents for question answering (QA). Traditional agents face significant limitations, including substantial data requirements and difficulty in generalizing to new…

Computation and Language · Computer Science 2025-03-26 Murong Yue

Conversational agents are exploding in popularity. However, much work remains in the area of social conversation as well as free-form conversation over a broad range of domains and topics. To advance the state of the art in conversational…

In the age of large language models (LLMs), autonomous agents have emerged as a powerful paradigm for achieving general intelligence. These agents dynamically leverage tools, memory, and reasoning capabilities to accomplish user-defined…

Artificial Intelligence · Computer Science 2025-08-05 Chaojia Yu , Zihan Cheng , Hanwen Cui , Yishuo Gao , Zexu Luo , Yijin Wang , Hangbin Zheng , Yong Zhao

The latest advancements in AI and deep learning have led to a breakthrough in large language model (LLM)-based agents such as GPT-4. However, many commercial conversational agent development tools are pipeline-based and have limitations in…

Computation and Language · Computer Science 2023-09-08 Mina Foosherian , Hendrik Purwins , Purna Rathnayake , Touhidul Alam , Rui Teimao , Klaus-Dieter Thoben

With their exceptional natural language processing capabilities, tools based on Large Language Models (LLMs) like ChatGPT and Co-Pilot have swiftly become indispensable resources in the software developer's toolkit. While recent studies…

Software Engineering · Computer Science 2024-01-08 Gustavo Pinto , Cleidson de Souza , João Batista Neto , Alberto de Souza , Tarcísio Gotto , Edward Monteiro