Related papers: Harnessing Evolution of Multi-Turn Conversations f…
In dialogues, an utterance is a chain of consecutive sentences produced by one speaker which ranges from a short sentence to a thousand-word post. When studying dialogues at the utterance level, it is not uncommon that an utterance would…
In a human-machine dialog scenario, deciding the appropriate time for the machine to take the turn is an open research problem. In contrast, humans engaged in conversations are able to timely decide when to interrupt the speaker for…
In multi-turn dialog, utterances do not always take the full form of sentences \cite{Carbonell1983DiscoursePA}, which naturally makes understanding the dialog context more difficult. However, it is essential to fully grasp the dialog…
Multi-turn intent classification is notably challenging due to the complexity and evolving nature of conversational contexts. This paper introduces LARA, a Linguistic-Adaptive Retrieval-Augmentation framework to enhance accuracy in…
Conversational context understanding aims to recognize the real intention of user from the conversation history, which is critical for building the dialogue system. However, the multi-turn conversation understanding in open domain is still…
Previous works on emotion recognition in conversation (ERC) follow a two-step paradigm, which can be summarized as first producing context-independent features via fine-tuning pretrained language models (PLMs) and then analyzing contextual…
Pre-trained language models have been widely exploited to learn dense representations of documents and queries for information retrieval. While previous efforts have primarily focused on improving effectiveness and user satisfaction,…
We propose new, data-efficient training tasks for BERT models that improve performance of automatic speech recognition (ASR) systems on conversational speech. We include past conversational context and fine-tune BERT on transcript…
Conversational search is an emerging topic in the information retrieval community. One of the major challenges to multi-turn conversational search is to model the conversation history to answer the current question. Existing methods either…
Recent advances in pre-trained language models have significantly improved neural response generation. However, existing methods usually view the dialogue context as a linear sequence of tokens and learn to generate the next word through…
We study the problem of response selection for multi-turn conversation in retrieval-based chatbots. The task requires matching a response candidate with a conversation context, whose challenges include how to recognize important parts of…
Retrieval-Augmented Generation (RAG) systems have recently shown remarkable advancements by integrating retrieval mechanisms into language models, enhancing their ability to produce more accurate and contextually relevant responses.…
We study response selection for multi-turn conversation in retrieval-based chatbots. Existing work either concatenates utterances in context or matches a response with a highly abstract context vector finally, which may lose relationships…
BERT-based text ranking models have dramatically advanced the state-of-the-art in ad-hoc retrieval, wherein most models tend to consider individual query-document pairs independently. In the mean time, the importance and usefulness to…
Existing conversational systems are mostly agent-centric, which assumes the user utterances would closely follow the system ontology (for NLU or dialogue state tracking). However, in real-world scenarios, it is highly desirable that the…
Despite the success of integrating large language models into the development of conversational systems, many studies have shown the effectiveness of retrieving and augmenting external knowledge for informative responses. Hence, many…
Conversation is a subject of increasing interest in the social, cognitive, and computational sciences. Yet as conversational datasets continue to increase in size and complexity, researchers lack scalable methods to segment speech-to-text…
Neural Chat Translation (NCT) aims to translate conversational text between speakers of different languages. Despite the promising performance of sentence-level and context-aware neural machine translation models, there still remain…
The content on the web is in a constant state of flux. New entities, issues, and ideas continuously emerge, while the semantics of the existing conversation topics gradually shift. In recent years, pre-trained language models like BERT…
In real-world applications with Large Language Models (LLMs), external retrieval mechanisms - such as Search-Augmented Generation (SAG), tool utilization, and Retrieval-Augmented Generation (RAG) - are often employed to enhance the quality…