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Related papers: Harnessing Evolution of Multi-Turn Conversations f…

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The use of conversational assistants to search for information is becoming increasingly more popular among the general public, pushing the research towards more advanced and sophisticated techniques. In the last few years, in particular,…

Information Retrieval · Computer Science 2021-04-15 Rafael Ferreira , David Semedo , Joao Magalhaes

Multi-turn conversation understanding is a major challenge for building intelligent dialogue systems. This work focuses on retrieval-based response matching for multi-turn conversation whose related work simply concatenates the conversation…

Computation and Language · Computer Science 2018-11-07 Zhuosheng Zhang , Jiangtong Li , Pengfei Zhu , Hai Zhao , Gongshen Liu

A typical conversation comprises of multiple turns between participants where they go back-and-forth between different topics. At each user turn, dialogue state tracking (DST) aims to estimate user's goal by processing the current…

Computation and Language · Computer Science 2019-04-08 Sanuj Sharma , Prafulla Kumar Choubey , Ruihong Huang

In a conversational context, a user expresses her multi-faceted information need as a sequence of natural-language questions, i.e., utterances. Starting from a given topic, the conversation evolves through user utterances and system…

Information Retrieval · Computer Science 2020-04-30 I. Mele , C. I. Muntean , F. M. Nardini , R. Perego , N. Tonellotto , O. Frieder

Conversational search systems, such as Google Assistant and Microsoft Cortana, enable users to interact with search systems in multiple rounds through natural language dialogues. Evaluating such systems is very challenging given that any…

Information Retrieval · Computer Science 2021-04-29 Zeyang Liu , Ke Zhou , Max L. Wilson

Effective communication in automated chat systems hinges on the ability to understand and respond to context. Traditional models often struggle with determining when additional context is necessary for generating appropriate responses. This…

Computation and Language · Computer Science 2024-10-03 Minghao Liu , Mingxiu Sui , Yi Nan , Cangqing Wang , Zhijie Zhou

Conversational search allows a user to interact with a search system in multiple turns. A query is strongly dependent on the conversation context. An effective way to improve retrieval effectiveness is to expand the current query with…

Information Retrieval · Computer Science 2023-06-06 Fengran Mo , Jian-Yun Nie , Kaiyu Huang , Kelong Mao , Yutao Zhu , Peng Li , Yang Liu

Conversational machine comprehension (CMC) requires understanding the context of multi-turn dialogue. Using BERT, a pre-training language model, has been successful for single-turn machine comprehension, while modeling multiple turns of…

Computation and Language · Computer Science 2019-05-31 Yasuhito Ohsugi , Itsumi Saito , Kyosuke Nishida , Hisako Asano , Junji Tomita

As one promising way to inquire about any particular information through a dialog with the bot, question answering dialog systems have gained increasing research interests recently. Designing interactive QA systems has always been a…

Computation and Language · Computer Science 2021-04-26 Munazza Zaib , Dai Hoang Tran , Subhash Sagar , Adnan Mahmood , Wei E. Zhang , Quan Z. Sheng

In neural dialogue modeling, a neural network is trained to predict the next utterance, and at inference time, an approximate decoding algorithm is used to generate next utterances given previous ones. While this autoregressive framework…

Computation and Language · Computer Science 2019-11-13 Ilia Kulikov , Jason Lee , Kyunghyun Cho

Recently, knowledge-grounded conversations in the open domain gain great attention from researchers. Existing works on retrieval-based dialogue systems have paid tremendous efforts to utilize neural networks to build a matching model, where…

Computation and Language · Computer Science 2025-09-30 Kai Hua , Zhiyuan Feng , Chongyang Tao , Rui Yan , Lu Zhang

Recent advancements in multi-turn voice interaction models have improved user-model communication. However, while closed-source models effectively retain and recall past utterances, whether open-source models share this ability remains…

Sound · Computer Science 2025-05-26 Heeseung Kim , Che Hyun Lee , Sangkwon Park , Jiheum Yeom , Nohil Park , Sangwon Yu , Sungroh Yoon

In this paper, we study the problem of employing pre-trained language models for multi-turn response selection in retrieval-based chatbots. A new model, named Speaker-Aware BERT (SA-BERT), is proposed in order to make the model aware of the…

Computation and Language · Computer Science 2020-07-31 Jia-Chen Gu , Tianda Li , Quan Liu , Zhen-Hua Ling , Zhiming Su , Si Wei , Xiaodan Zhu

Response ranking in dialogues plays a crucial role in retrieval-based conversational systems. In a multi-turn dialogue, to capture the gist of a conversation, contextual information serves as essential knowledge to achieve this goal. In…

Computation and Language · Computer Science 2023-04-04 Zihao Wang , Eugene Agichtein , Jinho Choi

In this paper, we study the task of selecting the optimal response given a user and system utterance history in retrieval-based multi-turn dialog systems. Recently, pre-trained language models (e.g., BERT, RoBERTa, and ELECTRA) showed…

Computation and Language · Computer Science 2020-12-17 Taesun Whang , Dongyub Lee , Dongsuk Oh , Chanhee Lee , Kijong Han , Dong-hun Lee , Saebyeok Lee

Large language model (LLM) based multi-turn dialogue systems often struggle to track dependencies across non-adjacent turns, undermining both consistency and scalability. As conversations lengthen, essential information becomes sparse and…

Computation and Language · Computer Science 2026-05-15 Renning Pang , Tian Lan , Leyuan Liu , Xiaoming Huang , Piao Tong , Xiaosong Zhang

Effective conversational search demands a deep understanding of user intent across multiple dialogue turns. Users frequently use abbreviations and shift topics in the middle of conversations, posing challenges for conventional retrievers.…

Information Retrieval · Computer Science 2025-09-25 Seunghan Yang , Juntae Lee , Jihwan Bang , Kyuhong Shim , Minsoo Kim , Simyung Chang

Recent language models have achieved impressive performance in natural language tasks by incorporating instructions with task input during fine-tuning. Since all samples in the same natural language task can be explained with the same task…

Computation and Language · Computer Science 2023-11-14 Jin Myung Kwak , Minseon Kim , Sung Ju Hwang

Personal assistant systems, such as Apple Siri, Google Assistant, Amazon Alexa, and Microsoft Cortana, are becoming ever more widely used. Understanding user intent such as clarification questions, potential answers and user feedback in…

Information Retrieval · Computer Science 2020-02-06 Liu Yang , Minghui Qiu , Chen Qu , Cen Chen , Jiafeng Guo , Yongfeng Zhang , W. Bruce Croft , Haiqing Chen

Recent research has shown that mixed-initiative conversational search, based on the interaction between users and computers to clarify and improve a query, provides enormous advantages. Nonetheless, incorporating additional information…

Computation and Language · Computer Science 2021-09-23 Oleg Borisov , Mohammad Aliannejadi , Fabio Crestani
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