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Evaluating machine learning models is crucial not only for determining their technical accuracy but also for assessing their potential societal implications. While the potential for low-sample-size bias in algorithms is well known, we…
In Natural Language Processing (NLP) classification tasks such as topic categorisation and sentiment analysis, model generalizability is generally measured with standard metrics such as Accuracy, F-Measure, or AUC-ROC. The diversity of…
As recommender systems become widely deployed in different domains, they increasingly influence their users' beliefs and preferences. Auditing recommender systems is crucial as it not only ensures the continuous improvement of…
Rankings play a crucial role in decision-making. However, if minor changes to items significantly alter their rankings, the quality of the decisions being made can be compromised. The stability of ranking is a measure used to assess how…
When faced with a large number of product reviews, it is not clear that a human can remember all of them and weight opinions representatively to write a good reference summary. We propose an automatic metric to test the prevalence of the…
The majority of automatic metrics for evaluating NLG systems are reference-based. However, the challenge of collecting human annotation results in a lack of reliable references in numerous application scenarios. Despite recent advancements…
Ranking is a central task in machine learning and information retrieval. In this task, it is especially important to present the user with a slate of items that is appealing as a whole. This in turn requires taking into account interactions…
Based on the success of recommender systems in e-commerce, there is growing interest in their use in matching markets (e.g., labor). While this holds potential for improving market fluidity and fairness, we show in this paper that naively…
Automatic metrics are fundamental for the development and evaluation of machine translation systems. Judging whether, and to what extent, automatic metrics concur with the gold standard of human evaluation is not a straightforward problem.…
Classification tasks are common across many fields and applications where the decision maker's action is limited by resource constraints. In direct marketing only a subset of customers is contacted; scarce human resources limit the number…
Large Language Models (LLMs) have recently emerged as a powerful backbone for recommender systems. Existing LLM-based recommender systems take two different approaches for representing items in natural language, i.e., Attribute-based…
Beyond accuracy, there are a variety of aspects to the quality of recommender systems, such as diversity, fairness, and robustness. We argue that many of the prevalent problems in recommender systems are partly due to low-dimensionality of…
Recommendation algorithms typically build models based on historical user-item interactions (e.g., clicks, likes, or ratings) to provide a personalized ranked list of items. These interactions are often distributed unevenly over different…
Ranking evaluation metrics are a fundamental element of design and improvement efforts in information retrieval. We observe that most popular metrics disregard information portrayed in the scores used to derive rankings, when available.…
One possible approach to tackle the class imbalance in classification tasks is to resample a training dataset, i.e., to drop some of its elements or to synthesize new ones. There exist several widely-used resampling methods. Recent research…
The goal of diversity sampling is to select a representative subset of data in a way that maximizes information contained in the subset while keeping its cardinality small. We introduce the ordered diverse sampling problem based on a new…
Automatic metrics are used as proxies to evaluate abstractive summarization systems when human annotations are too expensive. To be useful, these metrics should be fine-grained, show a high correlation with human annotations, and ideally be…
We study a ranking and selection problem of learning from choice-based feedback with dynamic assortments. In this problem, a company sequentially displays a set of items to a population of customers and collects their choices as feedback.…
Model selection requires repeatedly evaluating models on a given dataset and measuring their relative performances. In modern applications of machine learning, the models being considered are increasingly more expensive to evaluate and the…
Automatic metrics are commonly used as the exclusive tool for declaring the superiority of one machine translation system's quality over another. The community choice of automatic metric guides research directions and industrial…