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Business Processes, i.e., a set of coordinated tasks and activities to achieve a business goal, and their continuous improvements are key to the operation of any organization. In banking, business processes are increasingly dynamic as…

A fundamental challenge to providing edge-AI services is the need for a machine learning (ML) model that achieves personalization (i.e., to individual clients) and generalization (i.e., to unseen data) properties concurrently. Existing…

In our effort to implement an interactive customer segmentation tool for a global manufacturing company, we identified user experience (UX) challenges with technical implications. The main challenge relates to domain users' effort, in our…

Customer Segmentation is the process of dividing customers into groups based on common characteristics. An intelligent Customer Segmentation will not only enable an organization to effectively allocate marketing resources (e.g., Recommender…

E-commerce companies deal with a high volume of customer service requests daily. While a simple annotation system is often used to summarize the topics of customer contacts, thoroughly exploring each specific issue can be challenging. This…

Sourcing and identification of new manufacturing partners is crucial for manufacturing system integrators to enhance agility and reduce risk through supply chain diversification in the global economy. The advent of advanced large language…

The process of segmenting point cloud data into several homogeneous areas with points in the same region having the same attributes is known as 3D segmentation. Segmentation is challenging with point cloud data due to substantial…

Multi-label image recognition aims to predict a set of labels that present in an image. The key to deal with such problem is to mine the associations between image contents and labels, and further obtain the correct assignments between…

Deep Learning (DL) models have achieved superior performance in many application domains, including vision, language, medical, commercial ads, entertainment, etc. With the fast development, both DL applications and the underlying serving…

Competitor analysis is essential in modern business due to the influence of industry rivals on strategic planning. It involves assessing multiple aspects and balancing trade-offs to make informed decisions. Recent Large Language Models…

Image semantic segmentation is more and more being of interest for computer vision and machine learning researchers. Many applications on the rise need accurate and efficient segmentation mechanisms: autonomous driving, indoor navigation,…

Leveraging the power of increasing amounts of data to analyze customer base for attracting and retaining the most valuable customers is a major problem facing companies in this information age. Data mining technologies extract hidden…

Semantic Segmentation is a significant research field in Computer Vision. Despite being a widely studied subject area, many visualization tools do not exist that capture segmentation quality and dataset statistics such as a class imbalance…

Federated Learning (FL) represents a paradigm shift in the field of machine learning, offering an approach for a decentralized training of models across a multitude of devices while maintaining the privacy of local data. However, the…

Federated multi-view clustering has the potential to learn a global clustering model from data distributed across multiple devices. In this setting, label information is unknown and data privacy must be preserved, leading to two major…

Semantic image segmentation is one of fastest growing areas in computer vision with a variety of applications. In many areas, such as robotics and autonomous vehicles, semantic image segmentation is crucial, since it provides the necessary…

Audio classification plays an essential role in sentiment analysis and emotion recognition, especially for analyzing customer attitudes in marketing phone calls. Efficiently categorizing customer purchasing propensity from large volumes of…

The success of businesses depends on their ability to convert consumers into loyal customers. A customer's value proposition is a primary determinant in this process, requiring a balance between affordability and long-term brand equity.…

In the marketing field, understanding consumer heterogeneity, which is the internal or psychological difference among consumers that cannot be captured by behavioral logs, has long been a critical challenge. However, a number of consumers…

Acquiring new customers is a vital process for growing businesses. Prospecting is the process of identifying and marketing to potential customers using methods ranging from online digital advertising, linear television, out of home, and…