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Question answering (QA) systems provide a way of querying the information available in various formats including, but not limited to, unstructured and structured data in natural languages. It constitutes a considerable part of…

Computation and Language · Computer Science 2021-06-04 Munazza Zaib , Wei Emma Zhang , Quan Z. Sheng , Adnan Mahmood , Yang Zhang

As the healthcare sector is facing major challenges, such as aging populations, staff shortages, and common chronic diseases, delivering high-quality care to individuals has become very difficult. Conversational agents have shown to be a…

Computation and Language · Computer Science 2023-03-28 Phillip Schneider , Nils Rehtanz , Kristiina Jokinen , Florian Matthes

The construction industry is characterized by both high physical and psychological risks, yet supports of mental health remain limited. While advancements in artificial intelligence (AI), particularly large language models (LLMs), offer…

Human-Computer Interaction · Computer Science 2025-06-10 Fan Yang , Yuan Tian , Jiansong Zhang

Building a persona-based conversation agent is challenging owing to the lack of large amounts of speaker-specific conversation data for model training. This paper addresses the problem by proposing a multi-task learning approach to training…

Computation and Language · Computer Science 2017-10-23 Yi Luan , Chris Brockett , Bill Dolan , Jianfeng Gao , Michel Galley

One of the difficulties in training dialogue systems is the lack of training data. We explore the possibility of creating dialogue data through the interaction between a dialogue system and a user simulator. Our goal is to develop a…

Computation and Language · Computer Science 2021-07-27 Bo-Hsiang Tseng , Yinpei Dai , Florian Kreyssig , Bill Byrne

We introduce a resource adaptive agent mechanism which supports the user in interactive theorem proving. The mechanism uses a two layered architecture of agent societies to suggest appropriate commands together with possible command…

Logic in Computer Science · Computer Science 2009-01-26 Christoph Benzmueller , Volker Sorge

The performance of a task-completion dialogue agent usually affects the user experience: when the conversation system yields an unreasonable response, users may feel dissatisfied. Besides, early termination often occurs in disappointing…

Human-Computer Interaction · Computer Science 2021-10-06 Rui Zhang , Kai Yin , Li Li

Most popular goal-oriented dialogue agents are capable of understanding the conversational context. However, with the surge of virtual assistants with screen, the next generation of agents are required to also understand screen context in…

Machine Learning · Computer Science 2021-11-26 Sanchit Agarwal , Jan Jezabek , Arijit Biswas , Emre Barut , Shuyang Gao , Tagyoung Chung

Vast improvements in natural language understanding and speech recognition have paved the way for conversational interaction with computers. While conversational agents have often been used for short goal-oriented dialog, we know little…

Human-Computer Interaction · Computer Science 2020-08-20 Jessica Van Brummelen , Kevin Weng , Phoebe Lin , Catherine Yeo

Artificial intelligence systems increasingly involve continual learning to enable flexibility in general situations that are not encountered during system training. Human interaction with autonomous systems is broadly studied, but research…

This paper develops a new approach for estimating an interpretable, relational model of a black-box autonomous agent that can plan and act. Our main contributions are a new paradigm for estimating such models using a minimal query interface…

Artificial Intelligence · Computer Science 2021-04-12 Pulkit Verma , Shashank Rao Marpally , Siddharth Srivastava

Software development is a complex endeavor that depends on a wide variety of contextual factors involving a large amount of distributed information. This knowledge could include: technology-related tasks, software operating environments and…

Software Engineering · Computer Science 2020-06-04 Glaucia Melo , Edith Law , Paulo Alencar , Don Cowan

Supporting learners' understanding of taught skills in online settings is a longstanding challenge. While exercises and chat-based agents can evaluate understanding in limited contexts, this challenge is magnified when learners seek…

Artificial Intelligence · Computer Science 2025-04-11 Rahul K. Dass , Rochan H. Madhusudhana , Erin C. Deye , Shashank Verma , Timothy A. Bydlon , Grace Brazil , Ashok K. Goel

Large Language Models (LLMs) have become a popular interface for human-AI interaction, supporting information seeking and task assistance through natural, multi-turn dialogue. To respond to users within multi-turn dialogues, the…

Computation and Language · Computer Science 2026-04-16 Fengran Mo , Yifan Gao , Sha Li , Hansi Zeng , Xin Liu , Zhaoxuan Tan , Xian Li , Jianshu Chen , Dakuo Wang , Meng Jiang

The conversational search task aims to enable a user to resolve information needs via natural language dialogue with an agent. In this paper, we aim to develop a conceptual framework of the actions and intents of users and agents explaining…

Information Retrieval · Computer Science 2024-04-15 Leif Azzopardi , Mateusz Dubiel , Martin Halvey , Jeffery Dalton

This paper presents key principles and solutions to the challenges faced in designing a domain-specific conversational agent for the legal domain. It includes issues of scope, platform, architecture and preparation of input data. It…

Human-Computer Interaction · Computer Science 2021-09-02 Mudita Sharma , Tony Russell-Rose , Lina Barakat , Akitaka Matsuo

Recent advances in language and speech modelling have made it possible to build autonomous voice assistants that understand and generate human dialogue in real time. These systems are increasingly being deployed in domains such as customer…

Artificial Intelligence · Computer Science 2025-09-08 Krittanon Kaewtawee , Wachiravit Modecrua , Krittin Pachtrachai , Touchapon Kraisingkorn

Our research is focused on making a human-like question answering system which can answer rationally. The distinguishing characteristic of our approach is that it will use automated common sense reasoning to truly "understand" dialogues,…

Artificial Intelligence · Computer Science 2019-09-19 Kinjal Basu

Communication between agents in collaborative multi-agent settings is in general implicit or a direct data stream. This paper considers text-based natural language as a novel form of communication between multiple agents trained with…

Machine Learning · Computer Science 2021-07-22 Kevin Eloff , Herman A. Engelbrecht

Explainable Artificial Intelligence (XAI) systems need to include an explanation model to communicate the internal decisions, behaviours and actions to the interacting humans. Successful explanation involves both cognitive and social…

Artificial Intelligence · Computer Science 2019-03-07 Prashan Madumal , Tim Miller , Liz Sonenberg , Frank Vetere