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Gaps arise between a language model's use of concepts and people's expectations. This gap is critical when LLMs generate text to help people communicate via Augmentative and Alternative Communication (AAC) tools. In this work, we introduce…

Computation and Language · Computer Science 2025-11-11 Shadab Choudhury , Asha Kumar , Lara J. Martin

Researches on dialogue empathy aim to endow an agent with the capacity of accurate understanding and proper responding for emotions. Existing models for empathetic dialogue generation focus on the emotion flow in one direction, that is,…

Computation and Language · Computer Science 2021-09-21 Lei Shen , Jinchao Zhang , Jiao Ou , Xiaofang Zhao , Jie Zhou

Emotion is intrinsic to humans and consequently emotion understanding is a key part of human-like artificial intelligence (AI). Emotion recognition in conversation (ERC) is becoming increasingly popular as a new research frontier in natural…

Computation and Language · Computer Science 2019-05-09 Soujanya Poria , Navonil Majumder , Rada Mihalcea , Eduard Hovy

Human emotional expression is inherently dynamic, complex, and fluid, characterized by smooth transitions in intensity throughout verbal communication. However, the modeling of such intensity fluctuations has been largely overlooked by…

Sound · Computer Science 2024-10-01 Jingyi Xu , Hieu Le , Zhixin Shu , Yang Wang , Yi-Hsuan Tsai , Dimitris Samaras

In this paper, we propose an end-to-end sentiment-aware conversational agent based on two models: a reply sentiment prediction model, which leverages the context of the dialogue to predict an appropriate sentiment for the agent to express…

Computation and Language · Computer Science 2022-07-26 Isabel Dias , Ricardo Rei , Patrícia Pereira , Luisa Coheur

Accurately detecting emotions in conversation is a necessary yet challenging task due to the complexity of emotions and dynamics in dialogues. The emotional state of a speaker can be influenced by many different factors, such as…

Computation and Language · Computer Science 2023-02-07 Jiachen Luo , Huy Phan , Joshua Reiss

Emotional intelligence in conversational AI is crucial across domains like human-computer interaction. While numerous models have been developed, they often overlook the complexity and ambiguity inherent in human emotions. In the era of…

Sound · Computer Science 2025-05-27 Jule Valendo Halim , Siyi Wang , Hong Jia , Ting Dang

Human ratings are one of the most prevalent methods to evaluate the performance of natural language processing algorithms. Similarly, it is common to measure the quality of sentences generated by a natural language generation model using…

Computation and Language · Computer Science 2021-04-13 Jakob Nyberg , Ramesh Manuvinakurike , Maike Paetzel-Prüsmann

Effective conversation requires common ground: a shared understanding between the participants. Common ground, however, does not emerge spontaneously in conversation. Speakers and listeners work together to both identify and construct a…

Computation and Language · Computer Science 2024-04-04 Omar Shaikh , Kristina Gligorić , Ashna Khetan , Matthias Gerstgrasser , Diyi Yang , Dan Jurafsky

Language is crucial for human intelligence, but what exactly is its role? We take language to be a part of a system for understanding and communicating about situations. The human ability to understand and communicate about situations…

Computation and Language · Computer Science 2020-07-07 James L. McClelland , Felix Hill , Maja Rudolph , Jason Baldridge , Hinrich Schütze

Large language models (LLMs) show promising capabilities in predicting human emotions from text. However, the mechanisms through which these models process emotional stimuli remain largely unexplored. Our study addresses this gap by…

Computation and Language · Computer Science 2025-07-01 Ala N. Tak , Amin Banayeeanzade , Anahita Bolourani , Mina Kian , Robin Jia , Jonathan Gratch

Existing neural conversational models process natural language primarily on a lexico-syntactic level, thereby ignoring one of the most crucial components of human-to-human dialogue: its affective content. We take a step in this direction by…

Computation and Language · Computer Science 2017-09-14 Nabiha Asghar , Pascal Poupart , Jesse Hoey , Xin Jiang , Lili Mou

Generative AI systems are increasingly capable of expressing emotions via text and imagery. Effective emotional expression will likely play a major role in the efficacy of AI systems -- particularly those designed to support human mental…

Generating context-aware language that embodies diverse emotions is an important step towards building empathetic NLP systems. In this paper, we propose a formulation of modulated layer normalization -- a technique inspired by computer…

Computation and Language · Computer Science 2021-08-19 Ruibo Liu , Jason Wei , Chenyan Jia , Soroush Vosoughi

This paper explores the integration of human-like emotions and ethical considerations into Large Language Models (LLMs). We first model eight fundamental human emotions, presented as opposing pairs, and employ collaborative LLMs to…

Computation and Language · Computer Science 2024-06-26 Edward Y. Chang

Emotional support is a core capability in human-AI interaction, with applications including psychological counseling, role play, and companionship. However, existing evaluations of large language models (LLMs) often rely on short, static…

Computation and Language · Computer Science 2025-11-13 Zhouxing Tan , Ruochong Xiong , Yulong Wan , Jinlong Ma , Hanlin Xue , Qichun Deng , Haifeng Jing , Zhengtong Zhang , Depei Liu , Shiyuan Luo , Junfei Liu

Emotional tone is pervasive in human communication, yet its influence on large language model (LLM) behaviour remains unclear. Here, we examine how first-person emotional framing in user-side queries affect LLM performance across six…

Artificial Intelligence · Computer Science 2026-04-03 Minda Zhao , Yutong Yang , Chufei Peng , Rachel Gonsalves , Weiyue Li , Ruyi Yang , Zhixi Liu , Mengyu Wang

Emotion is a crucial phenomenon in the functioning of human beings in society. However, it remains a widely open subject, particularly in its textual manifestations. This paper examines an industrial corpus manually annotated following an…

Computation and Language · Computer Science 2025-09-03 Jonas Noblet

Affective computing stands at the forefront of artificial intelligence (AI), seeking to imbue machines with the ability to comprehend and respond to human emotions. Central to this field is emotion recognition, which endeavors to identify…

Machine Learning · Computer Science 2024-07-08 Fei Ma , Yucheng Yuan , Yifan Xie , Hongwei Ren , Ivan Liu , Ying He , Fuji Ren , Fei Richard Yu , Shiguang Ni

Open-domain dialog systems (also known as chatbots) have increasingly drawn attention in natural language processing. Some of the recent work aims at incorporating affect information into sequence-to-sequence neural dialog modeling, making…

Computation and Language · Computer Science 2020-06-25 Yubo Xie , Ekaterina Svikhnushina , Pearl Pu
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