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Identifying intents from dialogue utterances forms an integral component of task-oriented dialogue systems. Intent-related tasks are typically formulated either as a classification task, where the utterances are classified into predefined…

Computation and Language · Computer Science 2023-10-26 Bhavuk Singhal , Ashim Gupta , Shivasankaran V P , Amrith Krishna

A proactive dialogue system has the ability to proactively lead the conversation. Different from the general chatbots which only react to the user, proactive dialogue systems can be used to achieve some goals, e.g., to recommend some items…

Computation and Language · Computer Science 2021-07-20 Yutao Zhu , Jian-Yun Nie , Kun Zhou , Pan Du , Hao Jiang , Zhicheng Dou

Natural language understanding and dialogue policy learning are both essential in conversational systems that predict the next system actions in response to a current user utterance. Conventional approaches aggregate separate models of…

Computation and Language · Computer Science 2017-10-03 Xuesong Yang , Yun-Nung Chen , Dilek Hakkani-Tur , Paul Crook , Xiujun Li , Jianfeng Gao , Li Deng

Task-Oriented Dialogue (TOD) systems have become crucial components in interactive artificial intelligence applications. While recent advances have capitalized on pre-trained language models (PLMs), they exhibit limitations regarding…

Computation and Language · Computer Science 2023-12-11 Sungryull Sohn , Yiwei Lyu , Anthony Liu , Lajanugen Logeswaran , Dong-Ki Kim , Dongsub Shim , Honglak Lee

Spoken language understanding system is traditionally designed as a pipeline of a number of components. First, the audio signal is processed by an automatic speech recognizer for transcription or n-best hypotheses. With the recognition…

Computation and Language · Computer Science 2018-02-26 Dmitriy Serdyuk , Yongqiang Wang , Christian Fuegen , Anuj Kumar , Baiyang Liu , Yoshua Bengio

Dialogue data in real scenarios tend to be sparsely available, rendering data-starved end-to-end dialogue systems trained inadequately. We discover that data utilization efficiency in low-resource scenarios can be enhanced by mining…

Computation and Language · Computer Science 2023-05-26 Shimin Li , Xiaotian Zhang , Yanjun Zheng , Linyang Li , Xipeng Qiu

In most settings of practical concern, machine learning practitioners know in advance what end-task they wish to boost with auxiliary tasks. However, widely used methods for leveraging auxiliary data like pre-training and its…

Machine Learning · Computer Science 2022-02-08 Lucio M. Dery , Paul Michel , Ameet Talwalkar , Graham Neubig

End-to-end dialog systems have become very popular because they hold the promise of learning directly from human to human dialog interaction. Retrieval and Generative methods have been explored in this area with mixed results. A key element…

Computation and Language · Computer Science 2018-04-24 Jatin Ganhotra , Lazaros Polymenakos

Current task-oriented dialog (TOD) systems mostly manage structured knowledge (e.g. databases and tables) to guide the goal-oriented conversations. However, they fall short of handling dialogs which also involve unstructured knowledge (e.g.…

Computation and Language · Computer Science 2022-02-02 Silin Gao , Ryuichi Takanobu , Antoine Bosselut , Minlie Huang

Defining action spaces for conversational agents and optimizing their decision-making process with reinforcement learning is an enduring challenge. Common practice has been to use handcrafted dialog acts, or the output vocabulary, e.g. in…

Computation and Language · Computer Science 2019-04-16 Tiancheng Zhao , Kaige Xie , Maxine Eskenazi

Robust coordination is critical for effective decision-making in multi-agent systems, especially under partial observability. A central question in Multi-Agent Reinforcement Learning (MARL) is whether to engineer communication protocols or…

Multiagent Systems · Computer Science 2025-11-25 Brennen A. Hill , Mant Koh En Wei , Thangavel Jishnuanandh

Dialogue systems capable of social influence such as persuasion, negotiation, and therapy, are essential for extending the use of technology to numerous realistic scenarios. However, existing research primarily focuses on either…

Computation and Language · Computer Science 2023-01-26 Kushal Chawla , Weiyan Shi , Jingwen Zhang , Gale Lucas , Zhou Yu , Jonathan Gratch

Task-oriented dialogue (TOD) systems aim to efficiently handle task-oriented conversations, including information collection. How to utilize TOD accurately, efficiently and effectively for information collection has always been a critical…

Artificial Intelligence · Computer Science 2024-10-15 Ming Zhang , Caishuang Huang , Yilong Wu , Shichun Liu , Huiyuan Zheng , Yurui Dong , Yujiong Shen , Shihan Dou , Jun Zhao , Junjie Ye , Qi Zhang , Tao Gui , Xuanjing Huang

Empathy is crucial in enabling natural interactions within spoken dialogue systems, allowing machines to recognize and respond appropriately to paralinguistic cues such as age, gender, and emotion. Recent advancements in end-to-end speech…

Video-based dialog task is a challenging multimodal learning task that has received increasing attention over the past few years with state-of-the-art obtaining new performance records. This progress is largely powered by the adaptation of…

Computer Vision and Pattern Recognition · Computer Science 2022-10-27 Huda Alamri , Anthony Bilic , Michael Hu , Apoorva Beedu , Irfan Essa

We study non-collaborative dialogs, where two agents have a conflict of interest but must strategically communicate to reach an agreement (e.g., negotiation). This setting poses new challenges for modeling dialog history because the…

Computation and Language · Computer Science 2019-10-01 Yiheng Zhou , Yulia Tsvetkov , Alan W Black , Zhou Yu

Loading models pre-trained on the large-scale corpus in the general domain and fine-tuning them on specific downstream tasks is gradually becoming a paradigm in Natural Language Processing. Previous investigations prove that introducing a…

Computation and Language · Computer Science 2021-09-15 Yao Qiu , Jinchao Zhang , Jie Zhou

This proposal introduces a Dialogue Challenge for building end-to-end task-completion dialogue systems, with the goal of encouraging the dialogue research community to collaborate and benchmark on standard datasets and unified experimental…

Computation and Language · Computer Science 2018-09-18 Xiujun Li , Yu Wang , Siqi Sun , Sarah Panda , Jingjing Liu , Jianfeng Gao

Proactive dialogue system is able to lead the conversation to a goal topic and has advantaged potential in bargain, persuasion and negotiation. Current corpus-based learning manner limits its practical application in real-world scenarios.…

Information Retrieval · Computer Science 2022-04-18 Wenqiang Lei , Yao Zhang , Feifan Song , Hongru Liang , Jiaxin Mao , Jiancheng Lv , Zhenglu Yang , Tat-Seng Chua

The training of task-oriented dialogue systems is often confronted with the lack of annotated data. In contrast to previous work which augments training data through expensive crowd-sourcing efforts, we propose four different automatic…

Computation and Language · Computer Science 2019-12-06 Jun Quan , Deyi Xiong
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