Related papers: Task-Oriented Dialog Systems that Consider Multipl…
Existing studies in conversational AI mostly treat task-oriented dialog (TOD) and question answering (QA) as separate tasks. Towards the goal of constructing a conversational agent that can complete user tasks and support information…
Task-oriented dialogue is often decomposed into three tasks: understanding user input, deciding actions, and generating a response. While such decomposition might suggest a dedicated model for each sub-task, we find a simple, unified…
Task-Oriented Dialogue (TOD) systems are designed to carry out specific tasks by tracking dialogue states and generating appropriate responses to help users achieve defined goals. Recently, end-to-end dialogue models pre-trained based on…
Evaluating open-domain dialogue systems is challenging for reasons such as the one-to-many problem, i.e., many appropriate responses other than just the golden response. As of now, automatic evaluation methods need better consistency with…
Generating fluent and informative responses is of critical importance for task-oriented dialogue systems. Existing pipeline approaches generally predict multiple dialogue acts first and use them to assist response generation. There are at…
Traditional end-to-end task-oriented dialog systems first convert dialog context into belief state and action state before generating the system response. The system response performance is significantly affected by the quality of the…
Creating high-quality annotated data for task-oriented dialog (ToD) is known to be notoriously difficult, and the challenges are amplified when the goal is to create equitable, culturally adapted, and large-scale ToD datasets for multiple…
Large Language Model (LLM) agent systems have advanced rapidly, driven by their strong generalization in zero-shot settings. To further enhance reasoning and accuracy on complex tasks, Multi-Agent Debate (MAD) has emerged as a promising…
In current text-based task-oriented dialogue (TOD) systems, user emotion detection (ED) is often overlooked or is typically treated as a separate and independent task, requiring additional training. In contrast, our work demonstrates that…
Traditional end-to-end task-oriented dialogue systems have been built with a modularized design. However, such design often causes misalignment between the agent response and external knowledge, due to inadequate representation of…
In human conversation an input post is open to multiple potential responses, which is typically regarded as a one-to-many problem. Promising approaches mainly incorporate multiple latent mechanisms to build the one-to-many relationship.…
A major bottleneck for building statistical spoken dialogue systems for new domains and applications is the need for large amounts of training data. To address this problem, we adopt the multi-dimensional approach to dialogue management and…
Creating effective and reliable task-oriented dialog systems (ToDSs) is challenging, not only because of the complex structure of these systems, but also due to the scarcity of training data, especially when several modules need to be…
Dialogue management (DM) decides the next action of a dialogue system according to the current dialogue state, and thus plays a central role in task-oriented dialogue systems. Since dialogue management requires to have access to not only…
Task-oriented dialog systems have witnessed substantial progress due to conversational pre-training techniques. Yet, two significant challenges persist. First, most systems primarily utilize the latest turn's state label for the generator.…
We introduce AARGH, an end-to-end task-oriented dialog system combining retrieval and generative approaches in a single model, aiming at improving dialog management and lexical diversity of outputs. The model features a new response…
End-to-end multi-task dialogue systems are usually designed with separate modules for the dialogue pipeline. Among these, the policy module is essential for deciding what to do in response to user input. This policy is trained by…
Conventional approaches to personalized dialogue generation typically require a large corpus, as well as predefined persona information. However, in a real-world setting, neither a large corpus of training data nor persona information are…
Dialogue policy learning, a subtask that determines the content of system response generation and then the degree of task completion, is essential for task-oriented dialogue systems. However, the unbalanced distribution of system actions in…
The goal of building intelligent dialogue systems has largely been separately pursued under two paradigms: task-oriented dialogue (TOD) systems, which perform goal-oriented functions, and open-domain dialogue (ODD) systems, which focus on…