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Related papers: EmpDG: Multiresolution Interactive Empathetic Dial…

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In this paper, we address three challenges in utterance-level emotion recognition in dialogue systems: (1) the same word can deliver different emotions in different contexts; (2) some emotions are rarely seen in general dialogues; (3)…

Computation and Language · Computer Science 2019-04-10 Wenxiang Jiao , Haiqin Yang , Irwin King , Michael R. Lyu

Medical dialogue systems (MDS) aim to provide patients with medical services, such as diagnosis and prescription. Since most patients cannot precisely describe their symptoms, dialogue understanding is challenging for MDS. Previous studies…

Computation and Language · Computer Science 2023-05-30 Kaishuai Xu , Wenjun Hou , Yi Cheng , Jian Wang , Wenjie Li

The goal-oriented document-grounded dialogue aims at responding to the user query based on the dialogue context and supporting document. Existing studies tackle this problem by decomposing it into two sub-tasks: knowledge identification and…

Computation and Language · Computer Science 2022-04-19 Chang Gao , Wenxuan Zhang , Wai Lam

The capacity of empathy is crucial to the success of open-domain dialog systems. Due to its nature of multi-dimensionality, there are various factors that relate to empathy expression, such as communication mechanism, dialog act and…

Computation and Language · Computer Science 2021-05-31 Chujie Zheng , Yong Liu , Wei Chen , Yongcai Leng , Minlie Huang

Large Language Models (LLMs) have demonstrated surprising performance on many tasks, including writing supportive messages that display empathy. Here, we had these models generate empathic messages in response to posts describing common…

Computation and Language · Computer Science 2024-03-28 Yoon Kyung Lee , Jina Suh , Hongli Zhan , Junyi Jessy Li , Desmond C. Ong

Prior efforts to create an autonomous computer system capable of predicting what a human being is thinking or feeling from facial expression data have been largely based on outdated, inaccurate models of how emotions work that rely on many…

Artificial Intelligence · Computer Science 2018-08-06 Trevor Buteau , Damian Lyons

In comparison to the interpretation of classification models, the explanation of sequence generation models is also an important problem, however it has seen little attention. In this work, we study model-agnostic explanations of a…

Computation and Language · Computer Science 2022-02-08 Yi-Lin Tuan , Connor Pryor , Wenhu Chen , Lise Getoor , William Yang Wang

Algorithms for text-generation in dialogue can be misguided. For example, in task-oriented settings, reinforcement learning that optimizes only task-success can lead to abysmal lexical diversity. We hypothesize this is due to poor…

Computation and Language · Computer Science 2022-10-17 Anthony Sicilia , Malihe Alikhani

One important aspect of language is how speakers generate utterances and texts to convey their intended meanings. In this paper, we bring various aspects of the Construction Grammar (CxG) and the Systemic Functional Grammar (SFG) theories…

Computation and Language · Computer Science 2023-02-06 Priyanka Dey , Roxana Girju

End-to-end Spoken Language Models (SLMs) hold great potential for paralinguistic perception, and numerous studies have aimed to enhance their capabilities, particularly for empathetic dialogue. However, current approaches largely depend on…

Computation and Language · Computer Science 2026-01-27 Yuhang Jia , Pei Liu , Haoqin Sun , Jiaming Zhou , Xuxin Cheng , Cao Liu , Ke Zeng , Xunliang Cai , Yong Qin

Empathy requires perspective-taking: empathetic responses require a person to reason about what another has experienced and communicate that understanding in language. However, most NLP approaches to empathy do not explicitly model this…

Computation and Language · Computer Science 2024-05-03 Jiamin Yang , David Jurgens

While end-to-end neural machine translation (NMT) has achieved impressive progress, noisy input usually leads models to become fragile and unstable. Generating adversarial examples as the augmented data has been proved to be useful to…

Computation and Language · Computer Science 2022-10-25 Juncheng Wan , Jian Yang , Shuming Ma , Dongdong Zhang , Weinan Zhang , Yong Yu , Zhoujun Li

Empathy is central to human connection, yet people often struggle to express it effectively. In blinded evaluations, large language models (LLMs) generate responses that are often judged more empathic than human-written ones. Yet when a…

Computation and Language · Computer Science 2026-03-17 Aakriti Kumar , Nalin Poungpeth , Diyi Yang , Bruce Lambert , Matthew Groh

End-to-end generation-based approaches have been investigated and applied in task-oriented dialogue systems. However, in industrial scenarios, existing methods face the bottlenecks of controllability (e.g., domain-inconsistent responses,…

Computation and Language · Computer Science 2023-04-04 Yuncheng Hua , Xiangyu Xi , Zheng Jiang , Guanwei Zhang , Chaobo Sun , Guanglu Wan , Wei Ye

Generating stylized responses is essential to build intelligent and engaging dialogue systems. However, this task is far from well-explored due to the difficulties of rendering a particular style in coherent responses, especially when the…

Computation and Language · Computer Science 2020-12-17 Yinhe Zheng , Zikai Chen , Rongsheng Zhang , Shilei Huang , Xiaoxi Mao , Minlie Huang

Learning goal-oriented dialogues by means of deep reinforcement learning has recently become a popular research topic. However, commonly used policy-based dialogue agents often end up focusing on simple utterances and suboptimal policies.…

Machine Learning · Computer Science 2020-05-26 Rui Zhao , Volker Tresp

Efforts towards endowing robots with the ability to speak have benefited from recent advancements in natural language processing, in particular large language models. However, current language models are not fully incremental, as their…

Computation and Language · Computer Science 2025-04-03 Casey Kennington , Pierre Lison , David Schlangen

With the availability of massive general-domain dialogue data, pre-trained dialogue generation appears to be super appealing to transfer knowledge from the general domain to downstream applications. In most existing work, such transferable…

Computation and Language · Computer Science 2022-10-25 Xueliang Zhao , Lemao Liu , Tingchen Fu , Shuming Shi , Dongyan Zhao , Rui Yan

Emotion serves as an essential component in daily human interactions. Existing human motion generation frameworks do not consider the impact of emotions, which reduces naturalness and limits their application in interactive tasks, such as…

Computer Vision and Pattern Recognition · Computer Science 2025-08-11 Chen Zhu , Buzhen Huang , Zijing Wu , Binghui Zuo , Yangang Wang

Dialogue systems pretrained with large language models generate locally coherent responses, but lack the fine-grained control over responses necessary to achieve specific goals. A promising method to control response generation is…

Computation and Language · Computer Science 2021-03-26 Prakhar Gupta , Jeffrey P. Bigham , Yulia Tsvetkov , Amy Pavel
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