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Evaluating competing systems in a comparable way, i.e., benchmarking them, is an undeniable pillar of the scientific method. However, system performance is often summarized via a small number of metrics. The analysis of the evaluation…

Machine Learning · Computer Science 2025-10-24 Quannian Zhang , Michael Röder , Nikit Srivastava , N'Dah Jean Kouagou , Axel-Cyrille Ngonga Ngomo

Explaining to users why some items are recommended is critical, as it can help users to make better decisions, increase their satisfaction, and gain their trust in recommender systems (RS). However, existing explainable RS usually consider…

Information Retrieval · Computer Science 2022-10-25 Lei Li , Yongfeng Zhang , Li Chen

As we increasingly delegate important decisions to intelligent systems, it is essential that users understand how algorithmic decisions are made. Prior work has often taken a technocentric approach to transparency. In contrast, we explore…

Human-Computer Interaction · Computer Science 2018-11-07 Aaron Springer , Steve Whittaker

Neural predictive models have achieved remarkable performance improvements in various natural language processing tasks. However, most neural predictive models suffer from the lack of explainability of predictions, limiting their practical…

Computation and Language · Computer Science 2021-06-01 Dongfang Li , Jingcong Tao , Qingcai Chen , Baotian Hu

Explaining how to get from A to B can be challenging. It requires mentally simulating what the listener will do based on what they are told. To capture this process, we propose a computational model that converts utterances into action…

Computation and Language · Computer Science 2026-05-12 Hanqi Zhou , Britt Besch , Charley M. Wu , Tobias Gerstenberg

Despite the maturity already achieved by recommender systems algorithms, little is known about how to obtain and provide users with a proper rationale for a recommendation. Transparency and effectiveness of recommender systems may be…

Information Retrieval · Computer Science 2020-10-14 D. C. Hernandez-Bocanegra , J. Ziegler

Prior work on generating explanations in a planning and decision-making context has focused on providing the rationale behind an AI agent's decision making. While these methods provide the right explanations from the explainer's…

Artificial Intelligence · Computer Science 2020-10-20 Mehrdad Zakershahrak , Shashank Rao Marpally , Akshay Sharma , Ze Gong , Yu Zhang

Explainability of recommender systems has become essential to ensure users' trust and satisfaction. Various types of explainable recommender systems have been proposed including explainable graph-based recommender systems. This review paper…

Information Retrieval · Computer Science 2025-10-22 Thanet Markchom , Huizhi Liang , James Ferryman

In this paper, we introduce a set of tools for providing user-friendly explanations in an explanation-based constraint programming system. The idea is to represent the constraints of a problem as an hierarchy (a tree). Users are then…

Programming Languages · Computer Science 2007-05-23 Narendra Jussien , Samir Ouis

The goal of recommendation is to show users items that they will like. Though usually framed as a prediction, the spirit of recommendation is to answer an interventional question---for each user and movie, what would the rating be if we…

Information Retrieval · Computer Science 2019-05-28 Yixin Wang , Dawen Liang , Laurent Charlin , David M. Blei

Explanation in machine learning and related fields such as artificial intelligence aims at making machine learning models and their decisions understandable to humans. Existing work suggests that personalizing explanations might help to…

Machine Learning · Computer Science 2019-04-29 Johanes Schneider , Joshua Handali

Counterfactual explanation is one branch of interpretable machine learning that produces a perturbation sample to change the model's original decision. The generated samples can act as a recommendation for end-users to achieve their desired…

Machine Learning · Computer Science 2023-03-28 Tri Dung Duong , Qian Li , Guandong Xu

Matching companies and investors is usually considered a highly specialized decision making process. Building an AI agent that can automate such recommendation process can significantly help reduce costs, and eliminate human biases and…

Information Retrieval · Computer Science 2021-11-04 Simerjot Kaur , Ivan Brugere , Andrea Stefanucci , Armineh Nourbakhsh , Sameena Shah , Manuela Veloso

Neural document ranking models perform impressively well due to superior language understanding gained from pre-training tasks. However, due to their complexity and large number of parameters, these (typically transformer-based) models are…

Information Retrieval · Computer Science 2022-12-02 Jurek Leonhardt , Koustav Rudra , Avishek Anand

There has been a growing interest in model-agnostic methods that can make deep learning models more transparent and explainable to a user. Some researchers recently argued that for a machine to achieve a certain degree of human-level…

Artificial Intelligence · Computer Science 2021-06-09 Yu-Liang Chou , Catarina Moreira , Peter Bruza , Chun Ouyang , Joaquim Jorge

The increasing reliance on digital information necessitates advancements in conversational search systems, particularly in terms of information transparency. While prior research in conversational information-seeking has concentrated on…

Information Retrieval · Computer Science 2024-05-07 Weronika Łajewska , Damiano Spina , Johanne Trippas , Krisztian Balog

The act of explaining across two parties is a feedback loop, where one provides information on what needs to be explained and the other provides an explanation relevant to this information. We apply a reinforcement learning framework which…

Machine Learning · Computer Science 2020-07-20 Arnold YS Yeung , Shalmali Joshi , Joseph Jay Williams , Frank Rudzicz

Recommendation is a prevalent application of machine learning that affects many users; therefore, it is important for recommender models to be accurate and interpretable. In this work, we propose a method to both interpret and augment the…

Machine Learning · Statistics 2020-06-22 Michael Tsang , Dehua Cheng , Hanpeng Liu , Xue Feng , Eric Zhou , Yan Liu

Recent years have seen a boom in interest in machine learning systems that can provide a human-understandable rationale for their predictions or decisions. However, exactly what kinds of explanation are truly human-interpretable remains…

Artificial Intelligence · Computer Science 2018-02-05 Menaka Narayanan , Emily Chen , Jeffrey He , Been Kim , Sam Gershman , Finale Doshi-Velez

Being able to provide counterfactual interventions - sequences of actions we would have had to take for a desirable outcome to happen - is essential to explain how to change an unfavourable decision by a black-box machine learning model…

Machine Learning · Computer Science 2023-02-08 Giovanni De Toni , Bruno Lepri , Andrea Passerini