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Business processes are continuously evolving in order to adapt to changes due to various factors. One type of process changes are branching frequency changes, which are related to changes in frequencies between different options when there…

Information Retrieval · Computer Science 2021-06-25 Yang Lu , Qifan Chen , Simon Poon

Predictive business process monitoring methods exploit historical process execution logs to generate predictions about running instances (called cases) of a business process, such as the prediction of the outcome, next activity or remaining…

Artificial Intelligence · Computer Science 2018-05-14 Ilya Verenich , Marlon Dumas , Marcello La Rosa , Fabrizio Maggi , Irene Teinemaa

Process mining has gained traction over the past decade and an impressive body of research has resulted in the introduction of a variety of process mining approaches measuring process performance. Having this set of techniques available,…

Performance · Computer Science 2018-04-12 Fredrik Milani , Fabrizio M. Maggi

With the continuous development of business process management technology, the increasing business process models are usually owned by large enterprises. In large enterprises, different stakeholders may modify the same business process…

Software Engineering · Computer Science 2023-03-31 Linyue Liu , Xi Guo , Chun Ouyang , Patrick C. K. Hung , Hong-Yu Zhang , Keqing He , Chen Mo , Zaiwen Feng

A common challenge for improving business processes in large organizations is that business people in charge of the operations are lacking a fact-based understanding of the execution details, process variants, and exceptions taking place in…

Databases · Computer Science 2021-08-26 Teemu Lehto , Markku Hinkka

Business process simulation is a versatile technique for analyzing business processes from a quantitative perspective. A well-known limitation of process simulation is that the accuracy of the simulation results is limited by the…

Software Engineering · Computer Science 2020-04-21 Bedilia Estrada-Torres , Manuel Camargo , Marlon Dumas , Maksym Yerokhin

Predictive monitoring of business processes is concerned with the prediction of ongoing cases on a business process. Lately, the popularity of deep learning techniques has propitiated an ever-growing set of approaches focused on predictive…

Machine Learning · Computer Science 2021-11-01 Efrén Rama-Maneiro , Juan C. Vidal , Manuel Lama

One of the most valuable assets of an organization is its organizational data. The analysis and mining of this potential hidden treasure can lead to much added-value for the organization. Process mining is an emerging area that can be…

Software Engineering · Computer Science 2016-07-05 Asef Pourmasoumi , Ebrahim Bagheri

Case Management supports knowledge workers in performing knowledge-intensive processes in a flexible way. An essential ingredient of Case Management are template processes that are modified for a specific case to suit the context of that…

Software Engineering · Computer Science 2020-06-02 Rik Eshuis

Predictive analysis in business process monitoring aims at forecasting the future information of a running business process. The prediction is typically made based on the model extracted from historical process execution logs (event logs).…

Artificial Intelligence · Computer Science 2019-04-25 Ario Santoso , Michael Felderer

Benchmarking functionalities in current commercial process mining tools allow organizations to contextualize their process performance through high-level performance indicators, such as completion rate or throughput time. However, they do…

Software Engineering · Computer Science 2025-04-24 Luka Abb , Majid Rafiei , Timotheus Kampik , Jana-Rebecca Rehse

Predictive analysis in business process monitoring aims at forecasting the future information of a running business process. The prediction is typically made based on the model extracted from historical process execution logs (event logs).…

Artificial Intelligence · Computer Science 2018-07-03 Ario Santoso

Process mining is a new emerging research trend over the last decade which focuses on analyzing the processes using event log and data. The raising integration of information systems for the operation of business processes provides the…

Software Engineering · Computer Science 2019-09-16 B. Kamala

Process mining techniques enable the analysis of a wide variety of processes using event data. Among the available process mining techniques, most consider a single process perspective at a time-in the shape of a model or log. In this…

Different organisations often run similar digitised business processes to achieve their business goals. However, organisations often need to slightly adapt the business processes implemented in an information system in order to adopt them.…

Software Engineering · Computer Science 2025-07-22 Philipp Hehnle , Manfred Reichert

Executing operational processes generates event data, which contain information on the executed process activities. Process mining techniques allow to systematically analyze event data to gain insights that are then used to optimize…

Databases · Computer Science 2022-11-23 Daniel Schuster , Lukas Schade , Sebastiaan J. van Zelst , Wil M. P. van der Aalst

Business process models describe the way of working in an organization. Typically, business process models distinguish between the normal flow of work and exceptions to that normal flow. However, they often present an idealized view. This…

Software Engineering · Computer Science 2017-06-27 Remco Dijkman , Geoffrey van IJzendoorn , Oktay Turetken , Meint de Vries

Unraveling the causal relationships among the execution of process activities is a crucial element in predicting the consequences of process interventions and making informed decisions regarding process improvements. Process discovery…

Artificial Intelligence · Computer Science 2025-01-15 Fabiana Fournier , Lior Limonad , Inna Skarbovsky , Yuval David

Business process simulation is a versatile technique to estimate the performance of a process under multiple scenarios. This, in turn, allows analysts to compare alternative options to improve a business process. A common roadblock for…

Software Engineering · Computer Science 2020-03-30 Manuel Camargo , Marlon Dumas , Oscar González-Rojas

Predictive business process monitoring refers to the act of making predictions about the future state of ongoing cases of a business process, based on their incomplete execution traces and logs of historical (completed) traces. Motivated by…

Artificial Intelligence · Computer Science 2018-10-24 Irene Teinemaa , Marlon Dumas , Marcello La Rosa , Fabrizio Maria Maggi