Related papers: Utterance-to-Utterance Interactive Matching Networ…

The purpose of this paper is to present a method for automatic classification of dialogue utterances and the results of applying that method to a corpus. Superficial features of a set of training utterances (which we will call cues) are…

A multi-turn dialogue is composed of multiple utterances from two or more different speaker roles. Thus utterance- and speaker-aware clues are supposed to be well captured in models. However, in the existing retrieval-based multi-turn…

Recent advances in pre-trained language models have significantly improved neural response generation. However, existing methods usually view the dialogue context as a linear sequence of tokens and learn to generate the next word through…

An intelligent virtual assistant (IVA) enables effortless conversations in call routing through spoken utterance classification (SUC) which is a special form of spoken language understanding (SLU). Building a SUC system requires a large…

Building multi-turn information-seeking conversation systems is an important and challenging research topic. Although several advanced neural text matching models have been proposed for this task, they are generally not efficient for…

Goal oriented dialogue systems have become a prominent customer-care interaction channel for most businesses. However, not all interactions are smooth, and customer intent misunderstanding is a major cause of dialogue failure. We show that…

In this paper we propose the utterance-level Permutation Invariant Training (uPIT) technique. uPIT is a practically applicable, end-to-end, deep learning based solution for speaker independent multi-talker speech separation. Specifically,…

Real-time emotion recognition (RTER) in conversations is significant for developing emotionally intelligent chatting machines. Without the future context in RTER, it becomes critical to build the memory bank carefully for capturing…

Existing neural machine translation (NMT) studies mainly focus on developing dataset-specific models based on data from different tasks (e.g., document translation and chat translation). Although the dataset-specific models have achieved…

This study proposes a text classification algorithm based on large language models, aiming to address the limitations of traditional methods in capturing long-range dependencies, understanding contextual semantics, and handling class…

Person-person mutual action recognition (also referred to as interaction recognition) is an important research branch of human activity analysis. Current solutions in the field -- mainly dominated by CNNs, GCNs and LSTMs -- often consist of…

There are several dialog frameworks which allow manual specification of intents and rule based dialog flow. The rule based framework provides good control to dialog designers at the expense of being more time consuming and laborious. The…

This paper presents results of our experiments for the next utterance ranking on the Ubuntu Dialog Corpus -- the largest publicly available multi-turn dialog corpus. First, we use an in-house implementation of previously reported models to…

Establishing retrieval-based dialogue systems that can select appropriate responses from the pre-built index has gained increasing attention from researchers. For this task, the adoption of pre-trained language models (such as BERT) has led…

Answering multi-hop reasoning questions requires retrieving and synthesizing information from diverse sources. Language models (LMs) struggle to perform such reasoning consistently. We propose an approach to pinpoint and rectify multi-hop…

Empathetic response generation aims to comprehend the cognitive and emotional states in dialogue utterances and generate proper responses. Psychological theories posit that comprehending emotional and cognitive states necessitates…

With the widespread use of intelligent systems, such as smart speakers, addressee recognition has become a concern in human-computer interaction, as more and more people expect such systems to understand complicated social scenes, including…

We consider incorporating topic information into the sequence-to-sequence framework to generate informative and interesting responses for chatbots. To this end, we propose a topic aware sequence-to-sequence (TA-Seq2Seq) model. The model…

Question-answering systems and voice assistants are becoming major part of client service departments of many organizations, helping them to reduce the labor costs of staff. In many such systems, there is always natural language…

Intent detection is a key part of any Natural Language Understanding (NLU) system of a conversational assistant. Detecting the correct intent is essential yet difficult for email conversations where multiple directives and intents are…