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Most existing dialogue systems are user-driven, primarily designed to fulfill user requests. However, in many critical real-world scenarios, a conversational agent must proactively extract information to achieve its own objectives rather…

Computation and Language · Computer Science 2026-05-18 Xubo Lin , Zezhi Deng , Shihao Wang , Grace Hui Yang , Yang Deng

The development of artificial agents for social interaction pushes to enrich robots with social skills and knowledge about (local) social norms. One possibility is to distinguish the expressive and the functional orders during a human-robot…

Artificial Intelligence · Computer Science 2023-08-08 Chiara Bassetti , Enrico Blanzieri , Stefano Borgo , Sofia Marangon

The development of artificial agents able to learn through dialog without domain restrictions has the potential to allow machines to learn how to perform tasks in a similar manner to humans and change how we relate to them. However,…

Computation and Language · Computer Science 2022-02-08 Eugénio Ribeiro , Ricardo Ribeiro , David Martins de Matos

Amid the rapid rise of agentic dialogue models, realistic user-simulator studies are essential for tuning effective conversation strategies. This work investigates a sales-oriented agent that adapts its dialogue based on user profiles…

Computation and Language · Computer Science 2025-12-08 Wen-Yu Chang , Tzu-Hung Huang , Chih-Ho Chen , Yun-Nung Chen

Traditional goal-oriented dialogue systems rely on various components such as natural language understanding, dialogue state tracking, policy learning and response generation. Training each component requires annotations which are hard to…

The deployment of Large Language Models (LLMs) in interactive systems necessitates a deep alignment with the nuanced and dynamic preferences of individual users. Current alignment techniques predominantly address universal human values or…

Computation and Language · Computer Science 2025-12-18 Xiaotian Zhang , Yuan Wang , Ruizhe Chen , Zeya Wang , Runchen Hou , Zuozhu Liu

Conversational assistants process personal data and must comply with data protection regulations that require providers to be transparent with users about how their data is handled. Transparency, in a legal sense, demands preciseness,…

Human-Computer Interaction · Computer Science 2025-02-04 Anna Leschanowsky , Farnaz Salamatjoo , Zahra Kolagar , Birgit Popp

Sharing ideas through communication with peers is the primary mode of human interaction. Consequently, extensive research has been conducted in the area of conversational AI, leading to an increase in the availability and diversity of…

Computation and Language · Computer Science 2024-05-24 Shivani Kumar , Sumit Bhatia , Milan Aggarwal , Tanmoy Chakraborty

Recent statistical approaches have improved the robustness and scalability of spoken dialogue systems. However, despite recent progress in domain adaptation, their reliance on in-domain data still limits their cross-domain scalability. In…

Computation and Language · Computer Science 2018-04-03 Simon Keizer , Verena Rieser

In order to build dialogue systems to tackle the ambitious task of holding social conversations, we argue that we need a data driven approach that includes insight into human conversational chit chat, and which incorporates different…

Computation and Language · Computer Science 2017-09-12 Kevin K. Bowden , Shereen Oraby , Amita Misra , Jiaqi Wu , Stephanie Lukin

Popular conversational agents frameworks such as Alexa Skills Kit (ASK) and Google Actions (gActions) offer unprecedented opportunities for facilitating the development and deployment of voice-enabled AI solutions in various verticals.…

Computation and Language · Computer Science 2020-01-03 Walid Shalaby , Adriano Arantes , Teresa GonzalezDiaz , Chetan Gupta

The integration of dialogue agents into the sales domain requires a deep understanding of how these systems interact with users possessing diverse personas. This study explores the influence of user personas, defined using the Myers-Briggs…

Computation and Language · Computer Science 2025-04-28 Sijia Cheng , Wen-Yu Chang , Yun-Nung Chen

The development of AI agents based on large, open-domain language models (LLMs) has paved the way for the development of general-purpose AI assistants that can support human in tasks such as writing, coding, graphic design, and scientific…

Artificial Intelligence · Computer Science 2025-06-03 Mustafa Mert Çelikok , Saptarashmi Bandyopadhyay , Robert Loftin

Users often formulate their search queries with immature language without well-developed keywords and complete structures. Such queries fail to express their true information needs and raise ambiguity as fragmental language often yield…

Information Retrieval · Computer Science 2021-01-19 Zhenduo Wang , Qingyao Ai

Conversational agents are exploding in popularity. However, much work remains in the area of non goal-oriented conversations, despite significant growth in research interest over recent years. To advance the state of the art in…

Conversational agents are consistently growing in popularity and many people interact with them every day. While many conversational agents act as personal assistants, they can have many different goals. Some are task-oriented, such as…

Conversational AI systems are becoming famous in day to day lives. In this paper, we are trying to address the following key question: To identify whether design, as well as development efforts for search oriented conversational AI are…

Artificial Intelligence · Computer Science 2017-09-15 Mahipal Jadeja , Neelanshi Varia

We present an optimised multi-modal dialogue agent for interactive learning of visually grounded word meanings from a human tutor, trained on real human-human tutoring data. Within a life-long interactive learning period, the agent, trained…

Computation and Language · Computer Science 2017-10-02 Yanchao Yu , Arash Eshghi , Oliver Lemon

We present the design of an online social skills development interface for teenagers with autism spectrum disorder (ASD). The interface is intended to enable private conversation practice anywhere, anytime using a web-browser. Users…

Building a persona-based conversation agent is challenging owing to the lack of large amounts of speaker-specific conversation data for model training. This paper addresses the problem by proposing a multi-task learning approach to training…

Computation and Language · Computer Science 2017-10-23 Yi Luan , Chris Brockett , Bill Dolan , Jianfeng Gao , Michel Galley