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Previous dialogue summarization datasets mainly focus on open-domain chitchat dialogues, while summarization datasets for the broadly used task-oriented dialogue haven't been explored yet. Automatically summarizing such task-oriented…

Computation and Language · Computer Science 2021-10-26 Lulu Zhao , Fujia Zheng , Keqing He , Weihao Zeng , Yuejie Lei , Huixing Jiang , Wei Wu , Weiran Xu , Jun Guo , Fanyu Meng

Task-oriented dialogue systems aim at providing users with task-specific services. Users of such systems often do not know all the information about the task they are trying to accomplish, requiring them to seek information about the task.…

Computation and Language · Computer Science 2023-05-24 Yue Feng , Hossein A. Rahmani , Aldo Lipani , Emine Yilmaz

A Dialogue System is a system which interacts with human in natural language. At present many universities are developing the dialogue system in their regional language. This paper will discuss about dialogue system, its components,…

Computation and Language · Computer Science 2013-06-19 Suket Arora , Kamaljeet Batra , Sarabjit Singh

End-to-end generation-based approaches have been investigated and applied in task-oriented dialogue systems. However, in industrial scenarios, existing methods face the bottlenecks of controllability (e.g., domain-inconsistent responses,…

Computation and Language · Computer Science 2023-04-04 Yuncheng Hua , Xiangyu Xi , Zheng Jiang , Guanwei Zhang , Chaobo Sun , Guanglu Wan , Wei Ye

Task-oriented dialogue systems have been a promising area in the NLP field. Previous work showed the effectiveness of using a single GPT-2 based model to predict belief states and responses via causal language modeling. In this paper, we…

Computation and Language · Computer Science 2021-10-12 Po-Nien Kung , Chung-Cheng Chang , Tse-Hsuan Yang , Hsin-Kai Hsu , Yu-Jia Liou , Yun-Nung Chen

Generative model has been one of the most common approaches for solving the Dialog State Tracking Problem with the capabilities to model the dialog hypotheses in an explicit manner. The most important task in such Bayesian networks models…

Artificial Intelligence · Computer Science 2017-02-22 Quan Nguyen

We introduce AARGH, an end-to-end task-oriented dialog system combining retrieval and generative approaches in a single model, aiming at improving dialog management and lexical diversity of outputs. The model features a new response…

Computation and Language · Computer Science 2022-09-27 Tomáš Nekvinda , Ondřej Dušek

In this paper we survey the methods and concepts developed for the evaluation of dialogue systems. Evaluation is a crucial part during the development process. Often, dialogue systems are evaluated by means of human evaluations and…

Computation and Language · Computer Science 2020-06-29 Jan Deriu , Alvaro Rodrigo , Arantxa Otegi , Guillermo Echegoyen , Sophie Rosset , Eneko Agirre , Mark Cieliebak

End-to-end task-oriented dialogue (EToD) can directly generate responses in an end-to-end fashion without modular training, which attracts escalating popularity. The advancement of deep neural networks, especially the successful use of…

Computation and Language · Computer Science 2023-11-16 Libo Qin , Wenbo Pan , Qiguang Chen , Lizi Liao , Zhou Yu , Yue Zhang , Wanxiang Che , Min Li

Although there have been remarkable advances in dialogue systems through the dialogue systems technology competition (DSTC), it remains one of the key challenges to building a robust task-oriented dialogue system with a speech interface.…

Computation and Language · Computer Science 2024-01-10 Jaeseok Yoon , Seunghyun Hwang , Ran Han , Jeonguk Bang , Kee-Eung Kim

Task-oriented dialogue (TOD) systems enable users to achieve their goals through natural language interactions. Traditionally, these systems have relied on turn-level manually annotated metadata, such as dialogue states and policy…

Computation and Language · Computer Science 2024-11-05 Adib Mosharrof , A. B. Siddique

Automated negotiation support systems aim to help human negotiators reach more favorable outcomes in multi-issue negotiations (e.g., an employer and a candidate negotiating over issues such as salary, hours, and promotions before a job…

Computation and Language · Computer Science 2023-07-14 Amogh Mannekote , Bonnie J. Dorr , Kristy Elizabeth Boyer

This paper presents our task-oriented dialog system UBAR which models task-oriented dialogs on a dialog session level. Specifically, UBAR is acquired by fine-tuning the large pre-trained unidirectional language model GPT-2 on the sequence…

Computation and Language · Computer Science 2021-03-19 Yunyi Yang , Yunhao Li , Xiaojun Quan

Full-duplex interaction, where speakers and listeners converse simultaneously, is a key element of human communication often missing from traditional spoken dialogue systems. These systems, based on rigid turn-taking paradigms, struggle to…

Audio and Speech Processing · Electrical Eng. & Systems 2026-04-27 Chengyou Wang , Hongfei Xue , Guojian Li , Zhixian Zhao , Shuiyuan Wang , Shuai Wang , Xin Xu , Hui Bu , Lei Xie

The performance of task-oriented dialogue models is strongly tied to how well they track dialogue states, which records and updates user information across multi-turn interactions. However, current multi-domain DST encounters two key…

Computation and Language · Computer Science 2026-03-12 Haoxiang Su , Ruiyu Fang , Liting Jiang , Xiaomeng Huang , Shuangyong Song

Proactive dialogue systems, related to a wide range of real-world conversational applications, equip the conversational agent with the capability of leading the conversation direction towards achieving pre-defined targets or fulfilling…

Computation and Language · Computer Science 2023-05-10 Yang Deng , Wenqiang Lei , Wai Lam , Tat-Seng Chua

Teaching machines to accomplish tasks by conversing naturally with humans is challenging. Currently, developing task-oriented dialogue systems requires creating multiple components and typically this involves either a large amount of…

Computation and Language · Computer Science 2017-04-25 Tsung-Hsien Wen , David Vandyke , Nikola Mrksic , Milica Gasic , Lina M. Rojas-Barahona , Pei-Hao Su , Stefan Ultes , Steve Young

Dialogue State Tracking (DST) is core research in dialogue systems and has received much attention. In addition, it is necessary to define a new problem that can deal with dialogue between users as a step toward the conversational AI that…

Computation and Language · Computer Science 2023-01-19 Hyungtak Choi , Hyeonmok Ko , Gurpreet Kaur , Lohith Ravuru , Kiranmayi Gandikota , Manisha Jhawar , Simma Dharani , Pranamya Patil

The emergence of instruction-tuned large language models (LLMs) has advanced the field of dialogue systems, enabling both realistic user simulations and robust multi-turn conversational agents. However, existing research often evaluates…

Computation and Language · Computer Science 2025-07-22 Chalamalasetti Kranti , Sherzod Hakimov , David Schlangen

This paper surveys and organizes research works on medical dialog systems, which is an important yet challenging task. Although these systems have been surveyed in the medical community from an application perspective, a systematic review…

Computation and Language · Computer Science 2024-05-20 Xiaoming Shi , Zeming Liu , Li Du , Yuxuan Wang , Hongru Wang , Yuhang Guo , Tong Ruan , Jie Xu , Shaoting Zhang