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This paper describes a system that leads us to believe in the feasibility of constructing natural spoken dialogue systems in task-oriented domains. It specifically addresses the issue of robust interpretation of speech in the presence of…

cmp-lg · Computer Science 2008-02-03 James F. Allen , Bradford W. Miller , Eric K. Ringger , Teresa Sikorski

Recently deep learning has dominated many machine learning areas, including spoken language understanding (SLU). However, deep learning models are notorious for being data-hungry, and the heavily optimized models are usually sensitive to…

Computation and Language · Computer Science 2020-12-15 Shang-Wen Li , Jason Krone , Shuyan Dong , Yi Zhang , Yaser Al-onaizan

Intent detection is a crucial component of modern conversational systems, since accurately identifying user intent at the beginning of a conversation is essential for generating effective responses. Recent efforts have focused on studying…

Computation and Language · Computer Science 2025-09-09 Liang Zhang , Yuan Li , Shijie Zhang , Zheng Zhang , Xitong Li

This review gives an extensive overview of evaluation methods for task-oriented dialogue systems, paying special attention to practical applications of dialogue systems, for example for customer service. The review (1) provides an overview…

Computation and Language · Computer Science 2024-04-09 Anouck Braggaar , Christine Liebrecht , Emiel van Miltenburg , Emiel Krahmer

We propose a generic and interpretable learning framework for building robust text classification model that achieves accuracy comparable to full models under test-time budget constraints. Our approach learns a selector to identify words…

Machine Learning · Computer Science 2019-09-17 Md Rizwan Parvez , Tolga Bolukbasi , Kai-Wei Chang , Venkatesh Saligrama

Adversarial training (AT) is a powerful regularization method for neural networks, aiming to achieve robustness to input perturbations. Yet, the specific effects of the robustness obtained from AT are still unclear in the context of natural…

Computation and Language · Computer Science 2018-04-23 Michihiro Yasunaga , Jungo Kasai , Dragomir Radev

Contrastive learning has proven to be an effective method for pre-training models using weakly labeled data in the vision domain. Sentence transformers are the NLP counterparts to this architecture, and have been growing in popularity due…

Computation and Language · Computer Science 2023-11-30 Tanmay Chavan , Shantanu Patankar , Aditya Kane , Omkar Gokhale , Geetanjali Kale , Raviraj Joshi

As language models continue to rapidly improve, we can expect their actions and reasoning to become difficult or impossible for weaker agents and humans to follow, undermining interpretability and oversight. With an eye on long-term…

Artificial Intelligence · Computer Science 2026-01-27 Robert West , Ashton Anderson , Ece Kamar , Eric Horvitz

Dialogue Act (DA) classification is a challenging problem in dialogue interpretation, which aims to attach semantic labels to utterances and characterize the speaker's intention. Currently, many existing approaches formulate the DA…

Computation and Language · Computer Science 2018-11-14 Yao Wan , Wenqiang Yan , Jianwei Gao , Zhou Zhao , Jian Wu , Philip S. Yu

As machine learning systems become more widely used, especially for safety critical applications, there is a growing need to ensure that these systems behave as intended, even in the face of adversarial examples. Adversarial examples are…

Computation and Language · Computer Science 2024-08-19 Anahita Samadi , Allison Sullivan

In a human-machine dialog scenario, deciding the appropriate time for the machine to take the turn is an open research problem. In contrast, humans engaged in conversations are able to timely decide when to interrupt the speaker for…

Computation and Language · Computer Science 2019-07-12 Andrei C. Coman , Koichiro Yoshino , Yukitoshi Murase , Satoshi Nakamura , Giuseppe Riccardi

In this work, we propose an adversarial learning method for reward estimation in reinforcement learning (RL) based task-oriented dialog models. Most of the current RL based task-oriented dialog systems require the access to a reward signal…

Computation and Language · Computer Science 2018-05-31 Bing Liu , Ian Lane

Task-oriented dialog systems need to know when a query falls outside their range of supported intents, but current text classification corpora only define label sets that cover every example. We introduce a new dataset that includes queries…

Adversarial attacking aims to fool deep neural networks with adversarial examples. In the field of natural language processing, various textual adversarial attack models have been proposed, varying in the accessibility to the victim model.…

Computation and Language · Computer Science 2020-09-22 Yuan Zang , Bairu Hou , Fanchao Qi , Zhiyuan Liu , Xiaojun Meng , Maosong Sun

Conversational systems are of primary interest in the AI community. Chatbots are increasingly being deployed to provide round-the-clock support and to increase customer engagement. Many of the commercial bot building frameworks follow a…

Computation and Language · Computer Science 2021-01-19 Ajay Chatterjee , Shubhashis Sengupta

Despite significant progress having been made in question answering on tabular data (Table QA), it's unclear whether, and to what extent existing Table QA models are robust to task-specific perturbations, e.g., replacing key question…

Computation and Language · Computer Science 2023-06-27 Yilun Zhao , Chen Zhao , Linyong Nan , Zhenting Qi , Wenlin Zhang , Xiangru Tang , Boyu Mi , Dragomir Radev

Task-oriented dialogue (ToD) systems are designed to help users achieve specific goals through natural language interaction. While recent advances in large language models (LLMs) have significantly improved linguistic fluency and contextual…

Computation and Language · Computer Science 2025-07-03 Shutong Feng , Hsien-chin Lin , Nurul Lubis , Carel van Niekerk , Michael Heck , Benjamin Ruppik , Renato Vukovic , Milica Gašić

When training a model on referential dialogue guessing games, the best model is usually chosen based on its task success. We show that in the popular end-to-end approach, this choice prevents the model from learning to generate…

Computation and Language · Computer Science 2021-03-23 Alberto Testoni , Raffaella Bernardi

Crafting adversarial examples has become an important technique to evaluate the robustness of deep neural networks (DNNs). However, most existing works focus on attacking the image classification problem since its input space is continuous…

Machine Learning · Computer Science 2020-04-22 Minhao Cheng , Jinfeng Yi , Pin-Yu Chen , Huan Zhang , Cho-Jui Hsieh

Speech distortions are a long-standing problem that degrades the performance of supervisely trained speech processing models. It is high time that we enhance the robustness of speech processing models to obtain good performance when…

Sound · Computer Science 2022-07-26 Kuan Po Huang , Yu-Kuan Fu , Yu Zhang , Hung-yi Lee
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