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A massive amount of reviews are generated daily from various platforms. It is impossible for people to read through tons of reviews and to obtain useful information. Automatic summarizing customer reviews thus is important for identifying…

Computation and Language · Computer Science 2020-06-02 Pengyuan Li , Lei Huang , Guang-jie Ren

Online consumer reviews play a crucial role in guiding purchase decisions by offering insights into product quality, usability, and performance. However, the increasing volume of user-generated reviews has led to information overload,…

Information Retrieval · Computer Science 2026-01-12 Muhammad Mufti , Omar Hammad , Mahfuzur Rahman

The application and usage of opinion mining, especially for business intelligence, product recommendation, targeted marketing etc. have fascinated many research attentions around the globe. Various research efforts attempted to mine…

Information Retrieval · Computer Science 2015-07-30 Ahmad Kamal

Text summarization and sentiment classification both aim to capture the main ideas of the text but at different levels. Text summarization is to describe the text within a few sentences, while sentiment classification can be regarded as a…

Computation and Language · Computer Science 2018-05-31 Shuming Ma , Xu Sun , Junyang Lin , Xuancheng Ren

People use the world wide web heavily to share their experience with entities such as products, services, or travel destinations. Texts that provide online feedback in the form of reviews and comments are essential to make consumer…

Computation and Language · Computer Science 2025-02-07 Ali Erkan , Tunga Gungor

Recommender system has been proven to be significantly crucial in many fields and is widely used by various domains. Most of the conventional recommender systems rely on the numeric rating given by a user to reflect his opinion about a…

Artificial Intelligence · Computer Science 2021-09-21 Sumaia Mohammed AL-Ghuribi , Shahrul Azman Mohd Noah

Acquiring accurate summarization and sentiment from user reviews is an essential component of modern e-commerce platforms. Review summarization aims at generating a concise summary that describes the key opinions and sentiment of a review,…

Computation and Language · Computer Science 2021-02-03 Hou Pong Chan , Wang Chen , Irwin King

Sentiment analysis is one of the fastest spreading research areas in computer science, making it challenging to keep track of all the activities in the area. We present a customer feedback reviews on product, where we utilize opinion…

Computation and Language · Computer Science 2020-07-07 Antony Samuels , John Mcgonical

Machine learning enables the development of new, supplemental, and empowering tools that can either expand existing technologies or invent new ones. In education, space exists for a tool that supports generic student course review formats…

Computation and Language · Computer Science 2023-01-18 Ben Hoar , Roshini Ramachandran , Marc Levis , Erin Sparck , Ke Wu , Chong Liu

Several messages express opinions about events, products, and services, political views or even their author's emotional state and mood. Sentiment analysis has been used in several applications including analysis of the repercussions of…

Computation and Language · Computer Science 2014-06-03 Pollyanna Gonçalves , Matheus Araújo , Fabrício Benevenuto , Meeyoung Cha

Sentiment analysis aims to extract and express a person's perception, opinions and emotions towards an entity, object, product and a service, enabling businesses to obtain feedback from the consumers. The increasing popularity of the social…

Computer Vision and Pattern Recognition · Computer Science 2020-02-11 Kashif Ahmad , Syed Zohaib , Nicola Conci , Ala Al-Fuqaha

Consumer sentiment analysis is a recent fad for social media related applications such as healthcare, crime, finance, travel, and academics. Disentangling consumer perception to gain insight into the desired objective and reviews is…

Human-Computer Interaction · Computer Science 2020-08-25 Praphula Kumar Jain , Rajendra Pamula

Sentiment analysis seeks to identify the viewpoint(s) underlying a text span; an example application is classifying a movie review as "thumbs up" or "thumbs down". To determine this sentiment polarity, we propose a novel machine-learning…

Computation and Language · Computer Science 2007-05-23 Bo Pang , Lillian Lee

Sentiment analysis (SA) is commonly applied to digital textual data, revealing insight into opinions and feelings. Many systematic reviews have summarized existing work, but often overlook discussions of validity and scientific practices.…

Computers and Society · Computer Science 2023-10-31 Laura E. M. Ayravainen , Joanne Hinds , Brittany I. Davidson

Past work that improves document-level sentiment analysis by encoding user and product information has been limited to considering only the text of the current review. We investigate incorporating additional review text available at the…

Computation and Language · Computer Science 2020-11-19 Chenyang Lyu , Jennifer Foster , Yvette Graham

Social media is increasingly used by humans to express their feelings and opinions in the form of short text messages. Detecting sentiments in the text has a wide range of applications including identifying anxiety or depression of…

Computation and Language · Computer Science 2018-07-23 Shaunak Joshi , Deepali Deshpande

Sentiment analysis (also known as opinion mining) refers to the use of natural language processing, text analysis and computational linguistics to identify and extract subjective information in source materials. Mining opinions expressed in…

Information Retrieval · Computer Science 2014-05-13 Rahul Tejwani

Sentiment Analysis is the task of classifying documents based on the sentiments expressed in textual form, this can be achieved by using lexical and semantic methods. The purpose of this study is to investigate the use of semantics to…

Computation and Language · Computer Science 2020-09-02 Ukachi Osisiogu

The current research is focusing on the area of Opinion Mining also called as sentiment analysis due to sheer volume of opinion rich web resources such as discussion forums, review sites and blogs are available in digital form. One…

Computation and Language · Computer Science 2013-07-15 Arti Buche , Dr. M. B. Chandak , Akshay Zadgaonkar

Social media platforms and online forums generate rapid and increasing amount of textual data. Businesses, government agencies, and media organizations seek to perform sentiment analysis on this rich text data. The results of these…

Computation and Language · Computer Science 2020-09-29 Muhammad Haroon Shakeel , Turki Alghamidi , Safi Faizullah , Imdadullah Khan
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