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Due to the lack of human resources for mental health support, there is an increasing demand for employing conversational agents for support. Recent work has demonstrated the effectiveness of dialogue models in providing emotional support.…

Computation and Language · Computer Science 2023-05-30 Jiale Cheng , Sahand Sabour , Hao Sun , Zhuang Chen , Minlie Huang

Explainable AI is increasingly employing argumentation methods to facilitate interactive explanations between AI agents and human users. While existing approaches typically rely on predetermined human user models, there remains a critical…

Artificial Intelligence · Computer Science 2025-02-25 Yinxu Tang , Stylianos Loukas Vasileiou , William Yeoh

Evaluating AI systems that interact with humans requires understanding their behavior across diverse user populations, but collecting representative human data is often expensive or infeasible, particularly for novel technologies or…

Artificial Intelligence · Computer Science 2026-05-27 Davide Paglieri , Logan Cross , William A. Cunningham , Joel Z. Leibo , Alexander Sasha Vezhnevets

Generating personalized responses is one of the major challenges in natural human-robot interaction. Current researches in this field mainly focus on generating responses consistent with the robot's pre-assigned persona, while ignoring the…

Computation and Language · Computer Science 2025-03-26 Bin Li , Hanjun Deng

In dialogue generation, the naturalness of responses is crucial for effective human-machine interaction. Personalized response generation poses even greater challenges, as the responses must remain coherent and consistent with the user's…

Computation and Language · Computer Science 2025-06-18 Chih-Hao Hsu , Ying-Jia Lin , Hung-Yu Kao

Cross-domain natural language generation (NLG) is still a difficult task within spoken dialogue modelling. Given a semantic representation provided by the dialogue manager, the language generator should generate sentences that convey…

Computation and Language · Computer Science 2018-12-24 Bo-Hsiang Tseng , Florian Kreyssig , Pawel Budzianowski , Inigo Casanueva , Yen-Chen Wu , Stefan Ultes , Milica Gasic

Endowing a dialogue system with particular personality traits is essential to deliver more human-like conversations. However, due to the challenge of embodying personality via language expression and the lack of large-scale persona-labeled…

Computation and Language · Computer Science 2020-01-03 Yinhe Zheng , Guanyi Chen , Minlie Huang , Song Liu , Xuan Zhu

We propose a novel framework for persona-based language model system, motivated by the need for personalized AI agents that adapt to individual user preferences. In our approach, the agent embodies the user's "persona" (e.g. user profile or…

Machine Learning · Computer Science 2025-12-03 Siqi Liang , Yudi Zhang , Yue Guo

Effective persuasive dialogue agents adapt their strategies to individual users, accounting for the evolution of their psychological states and intentions throughout conversations. We present a personality-aware reinforcement learning…

Human-Computer Interaction · Computer Science 2026-01-13 Donghuo Zeng , Roberto Legaspi , Kazushi Ikeda

Many practical applications of dialogue technology require the generation of responses according to a particular developer-specified persona. While a variety of personas can be elicited from recent large language models, the opaqueness and…

Artificial Intelligence · Computer Science 2023-10-11 Benjamin Kane , Lenhart Schubert

Memorizing and utilizing speakers' personas is a common practice for response generation in long-term conversations. Yet, human-authored datasets often provide uninformative persona sentences that hinder response quality. This paper…

Computation and Language · Computer Science 2024-02-13 Hana Kim , Kai Tzu-iunn Ong , Seoyeon Kim , Dongha Lee , Jinyoung Yeo

Incorporating personas information allows diverse and engaging responses in dialogue response generation. Unfortunately, prior works have primarily focused on self personas and have overlooked the value of partner personas. Moreover, in…

Computation and Language · Computer Science 2021-11-30 Hongyuan Lu , Wai Lam , Hong Cheng , Helen M. Meng

Persona-based dialogue systems aim to generate consistent responses based on historical context and predefined persona. Unlike conventional dialogue generation, the persona-based dialogue needs to consider both dialogue context and persona,…

Computation and Language · Computer Science 2024-01-11 Qiushi Huang , Yu Zhang , Tom Ko , Xubo Liu , Bo Wu , Wenwu Wang , Lilian Tang

Intelligent personal assistant systems that are able to have multi-turn conversations with human users are becoming increasingly popular. Most previous research has been focused on using either retrieval-based or generation-based methods to…

Information Retrieval · Computer Science 2019-08-27 Liu Yang , Junjie Hu , Minghui Qiu , Chen Qu , Jianfeng Gao , W. Bruce Croft , Xiaodong Liu , Yelong Shen , Jingjing Liu

Personalized user understanding from large-scale digital traces remains a fundamental challenge. Traditional user profiling methods rely on discriminative models and manual feature engineering to predict discrete attributes, often producing…

Information Retrieval · Computer Science 2026-05-12 Yunyi Xuan , Hao Yi , Fengling Mao , Daye Cai , Leikun Liang , Xingsheng He , Jiangnan Xie , Guoshuai Wang , Yushan Han , Wenwen Guo , Xiaoxiao Xu , Lin Qu

Generating persona consistent dialogue response is important for developing an intelligent conversational agent. Recent works typically fine-tune large-scale pre-trained models on this task by concatenating persona texts and dialogue…

Computation and Language · Computer Science 2023-05-23 Liang Chen , Hongru Wang , Yang Deng , Wai-Chung Kwan , Zezhong Wang , Kam-Fai Wong

Despite the great promise of Transformers in many sequence modeling tasks (e.g., machine translation), their deterministic nature hinders them from generalizing to high entropy tasks such as dialogue response generation. Previous work…

Computation and Language · Computer Science 2020-03-31 Zhaojiang Lin , Genta Indra Winata , Peng Xu , Zihan Liu , Pascale Fung

Current end-to-end neural conversation models inherently lack the flexibility to impose semantic control in the response generation process, often resulting in uninteresting responses. Attempts to boost informativeness alone come at the…

Personalized response selection systems are generally grounded on persona. However, there exists a co-relation between persona and empathy, which is not explored well in these systems. Also, faithfulness to the conversation context plunges…

Computation and Language · Computer Science 2022-09-01 Souvik Das , Sougata Saha , Rohini K. Srihari

The main goal of modeling human conversation is to create agents which can interact with people in both open-ended and goal-oriented scenarios. End-to-end trained neural dialog systems are an important line of research for such generalized…

Computation and Language · Computer Science 2019-04-30 Chaitanya K. Joshi , Fei Mi , Boi Faltings