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Opinion summarization is the automatic creation of text reflecting subjective information expressed in multiple documents, such as user reviews of a product. The task is practically important and has attracted a lot of attention. However,…

Machine Learning · Computer Science 2020-10-13 Arthur Bražinskas , Mirella Lapata , Ivan Titov

Opinion summarization is the task of automatically generating summaries for a set of reviews about a specific target (e.g., a movie or a product). Since the number of reviews for each target can be prohibitively large, neural network-based…

Computation and Language · Computer Science 2021-01-25 Reinald Kim Amplayo , Mirella Lapata

The supervised training of high-capacity models on large datasets containing hundreds of thousands of document-summary pairs is critical to the recent success of deep learning techniques for abstractive summarization. Unfortunately, in most…

Computation and Language · Computer Science 2020-04-22 Reinald Kim Amplayo , Mirella Lapata

We propose a method for unsupervised opinion summarization that encodes sentences from customer reviews into a hierarchical discrete latent space, then identifies common opinions based on the frequency of their encodings. We are able to…

Computation and Language · Computer Science 2023-05-22 Tom Hosking , Hao Tang , Mirella Lapata

Opinion summarization is the task of automatically generating summaries that encapsulate information from multiple user reviews. We present Semantic Autoencoder (SemAE) to perform extractive opinion summarization in an unsupervised manner.…

Computation and Language · Computer Science 2022-05-20 Somnath Basu Roy Chowdhury , Chao Zhao , Snigdha Chaturvedi

The recent success of deep learning techniques for abstractive summarization is predicated on the availability of large-scale datasets. When summarizing reviews (e.g., for products or movies), such training data is neither available nor can…

Computation and Language · Computer Science 2020-12-15 Reinald Kim Amplayo , Stefanos Angelidis , Mirella Lapata

Customer reviews are vital for making purchasing decisions in the Information Age. Such reviews can be automatically summarized to provide the user with an overview of opinions. In this tutorial, we present various aspects of opinion…

Computation and Language · Computer Science 2022-06-06 Reinald Kim Amplayo , Arthur Bražinskas , Yoshi Suhara , Xiaolan Wang , Bing Liu

Opinion summarization has been traditionally approached with unsupervised, weakly-supervised and few-shot learning techniques. In this work, we collect a large dataset of summaries paired with user reviews for over 31,000 products, enabling…

Computation and Language · Computer Science 2021-09-10 Arthur Bražinskas , Mirella Lapata , Ivan Titov

We address the problem of unsupervised abstractive summarization of collections of user generated reviews with self-supervision and control. We propose a self-supervised setup that considers an individual document as a target summary for a…

Computation and Language · Computer Science 2020-05-04 Hady Elsahar , Maximin Coavoux , Matthias Gallé , Jos Rozen

We present a neural framework for opinion summarization from online product reviews which is knowledge-lean and only requires light supervision (e.g., in the form of product domain labels and user-provided ratings). Our method combines two…

Computation and Language · Computer Science 2018-08-28 Stefanos Angelidis , Mirella Lapata

Recently, opinion summarization, which is the generation of a summary from multiple reviews, has been conducted in a self-supervised manner by considering a sampled review as a pseudo summary. However, non-text data such as image and…

Computation and Language · Computer Science 2021-05-28 Jinbae Im , Moonki Kim , Hoyeop Lee , Hyunsouk Cho , Sehee Chung

This paper focuses on the end-to-end abstractive summarization of a single product review without supervision. We assume that a review can be described as a discourse tree, in which the summary is the root, and the child sentences explain…

Computation and Language · Computer Science 2019-06-14 Masaru Isonuma , Junichiro Mori , Ichiro Sakata

When faced with a large number of product reviews, it is not clear that a human can remember all of them and weight opinions representatively to write a good reference summary. We propose an automatic metric to test the prevalence of the…

Computation and Language · Computer Science 2023-07-27 Christopher Malon

Opinion summarisation aims to summarise the salient information and opinions presented in documents such as product reviews, discussion forums, and social media texts into short summaries that enable users to effectively understand the…

Computation and Language · Computer Science 2024-02-02 Nannan Huang , Haytham Fayek , Xiuzhen Zhang

Abstractive summarization has been studied using neural sequence transduction methods with datasets of large, paired document-summary examples. However, such datasets are rare and the models trained from them do not generalize to other…

Computation and Language · Computer Science 2019-05-24 Eric Chu , Peter J. Liu

Opinion summarisation synthesises opinions expressed in a group of documents discussing the same topic to produce a single summary. Recent work has looked at opinion summarisation of clusters of social media posts. Such posts are noisy and…

Computation and Language · Computer Science 2022-11-29 Jiayu Song , Iman Munire Bilal , Adam Tsakalidis , Rob Procter , Maria Liakata

Opinion summarization is expected to digest larger review sets and provide summaries from different perspectives. However, most existing solutions are deficient in epitomizing extensive reviews and offering opinion summaries from various…

Computation and Language · Computer Science 2023-10-23 Han Jiang , Rui Wang , Zhihua Wei , Yu Li , Xinpeng Wang

A massive amount of reviews are generated daily from various platforms. It is impossible for people to read through tons of reviews and to obtain useful information. Automatic summarizing customer reviews thus is important for identifying…

Computation and Language · Computer Science 2020-06-02 Pengyuan Li , Lei Huang , Guang-jie Ren

We present OpinionDigest, an abstractive opinion summarization framework, which does not rely on gold-standard summaries for training. The framework uses an Aspect-based Sentiment Analysis model to extract opinion phrases from reviews, and…

Computation and Language · Computer Science 2020-05-06 Yoshihiko Suhara , Xiaolan Wang , Stefanos Angelidis , Wang-Chiew Tan

Acquiring accurate summarization and sentiment from user reviews is an essential component of modern e-commerce platforms. Review summarization aims at generating a concise summary that describes the key opinions and sentiment of a review,…

Computation and Language · Computer Science 2021-02-03 Hou Pong Chan , Wang Chen , Irwin King
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