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Emotion recognition in conversations is challenging due to the multi-modal nature of the emotion expression. We propose a hierarchical cross-attention model (HCAM) approach to multi-modal emotion recognition using a combination of recurrent…

Audio and Speech Processing · Electrical Eng. & Systems 2024-01-10 Soumya Dutta , Sriram Ganapathy

Emotion recognition in conversations (ERC) is challenging due to the multimodal nature of the emotion expression. In this paper, we propose to pretrain a text-based recognition model from unsupervised speech transcripts with LLM guidance.…

Audio and Speech Processing · Electrical Eng. & Systems 2025-01-22 Soumya Dutta , Sriram Ganapathy

Emotion is a crucial phenomenon in the functioning of human beings in society. However, it remains a widely open subject, particularly in its textual manifestations. This paper examines an industrial corpus manually annotated following an…

Computation and Language · Computer Science 2025-09-03 Jonas Noblet

Large Language Models (LLMs) have recently displayed their extraordinary capabilities in language understanding. However, how to comprehensively assess the sentiment capabilities of LLMs continues to be a challenge. This paper investigates…

Computation and Language · Computer Science 2025-02-17 Yang Liu , Xichou Zhu , Zhou Shen , Yi Liu , Min Li , Yujun Chen , Benzi John , Zhenzhen Ma , Tao Hu , Zhi Li , Zhiyang Xu , Wei Luo , Junhui Wang

To establish empathy with machines, it is essential to fully understand human emotional changes. However, research in multimodal emotion recognition often overlooks one problem: individual expressive traits vary significantly, which means…

Sound · Computer Science 2026-04-29 Kexue Wang , Yinfeng Yu , Liejun Wang

Multi-label text classification (MLTC) is the task of assigning multiple labels to a given text, and has a wide range of application domains. Most existing approaches require an enormous amount of annotated data to learn a classifier and/or…

Computation and Language · Computer Science 2023-09-26 Muberra Ozmen , Joseph Cotnareanu , Mark Coates

Emotion detection in dialogues is challenging as it often requires the identification of thematic topics underlying a conversation, the relevant commonsense knowledge, and the intricate transition patterns between the affective states. In…

Computation and Language · Computer Science 2021-06-03 Lixing Zhu , Gabriele Pergola , Lin Gui , Deyu Zhou , Yulan He

Fine-grained emotion recognition is a challenging multi-label NLP task due to label overlap and class imbalance. In this work, we benchmark three modeling families on the GoEmotions dataset: a TF-IDF-based logistic regression system trained…

Computation and Language · Computer Science 2026-01-27 Ani Harutyunyan , Sachin Kumar

Several recent studies on dyadic human-human interactions have been done on conversations without specific business objectives. However, many companies might benefit from studies dedicated to more precise environments such as after sales…

Computation and Language · Computer Science 2021-09-21 Gaël Guibon , Matthieu Labeau , Hélène Flamein , Luce Lefeuvre , Chloé Clavel

The purpose of emotion recognition in conversation (ERC) is to identify the emotion category of an utterance based on contextual information. Previous ERC methods relied on simple connections for cross-modal fusion and ignored the…

Computation and Language · Computer Science 2024-05-29 Haoxiang Shi , Xulong Zhang , Ning Cheng , Yong Zhang , Jun Yu , Jing Xiao , Jianzong Wang

Emotional and cognitive factors are essential for understanding mental health disorders. However, existing methods often treat multi-modal data as classification tasks, limiting interpretability especially for emotion and cognition.…

Multimedia · Computer Science 2026-03-03 Zhiyuan Zhou , Yanrong Guo , Shijie Hao

This paper investigates the challenges of affect control in large language models (LLMs), focusing on their ability to express appropriate emotional states during extended dialogues. We evaluated state-of-the-art open-weight LLMs to assess…

Artificial Intelligence · Computer Science 2025-03-05 Gino Franco Fazzi , Julie Skoven Hinge , Stefan Heinrich , Paolo Burelli

Emotion recognition is a critical task in human-computer interaction, enabling more intuitive and responsive systems. This study presents a multimodal emotion recognition system that combines low-level information from audio and text,…

Audio and Speech Processing · Electrical Eng. & Systems 2025-01-23 Shamin Bin Habib Avro , Taieba Taher , Nursadul Mamun

Speech Emotion Recognition (SER) focuses on identifying emotional states from spoken language. The 2024 IEEE SLT-GenSEC Challenge on Post Automatic Speech Recognition (ASR) Emotion Recognition tasks participants to explore the capabilities…

Computation and Language · Computer Science 2024-11-11 Enshi Zhang , Christian Poellabauer

One of the most significant issues as attended a lot in recent years is that of recognizing the sentiments and emotions in social media texts. The analysis of sentiments and emotions is intended to recognize the conceptual information such…

Machine Learning · Computer Science 2025-03-27 Bahareh Golchin , Noushin Riahi

Recently, Multimodal Large Language Models (MLLMs) have achieved exceptional performance across diverse tasks, continually surpassing previous expectations regarding their capabilities. Nevertheless, their proficiency in perceiving emotions…

Computer Vision and Pattern Recognition · Computer Science 2026-03-03 Daiqing Wu , Dongbao Yang , Sicheng Zhao , Can Ma , Yu Zhou

Emotion classification in text is typically performed with neural network models which learn to associate linguistic units with emotions. While this often leads to good predictive performance, it does only help to a limited degree to…

Computation and Language · Computer Science 2022-05-17 Felix Casel , Amelie Heindl , Roman Klinger

We introduce a novel Natural Language Processing (NLP) task called Guilt detection, which focuses on detecting guilt in text. We identify guilt as a complex and vital emotion that has not been previously studied in NLP, and we aim to…

Computation and Language · Computer Science 2023-03-08 Abdul Gafar Manuel Meque , Nisar Hussain , Grigori Sidorov , Alexander Gelbukh

Pretrained, large, generative language models (LMs) have had great success in a wide range of sequence tagging and structured prediction tasks. Casting a sequence tagging task as a Seq2Seq one requires deciding the formats of the input and…

Computation and Language · Computer Science 2022-10-26 Karthik Raman , Iftekhar Naim , Jiecao Chen , Kazuma Hashimoto , Kiran Yalasangi , Krishna Srinivasan

In recent years, Sentiment Analysis (SA) and Emotion Recognition (ER) have been increasingly popular in the Bangla language, which is the seventh most spoken language throughout the entire world. However, the language is structurally…

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