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Since ChatGPT has emerged as a major AIGC model, providing high-quality responses across a wide range of applications (including software development and maintenance), it has attracted much interest from many individuals. ChatGPT has great…

Computation and Language · Computer Science 2023-10-24 Arslan Akram

The use of natural language interfaces in the field of human-computer interaction is undergoing intense study through dedicated scientific and industrial research. The latest contributions in the field, including deep learning approaches…

Computation and Language · Computer Science 2024-02-07 Quim Motger , Xavier Franch , Jordi Marco

Traditional chatbots usually need a mass of human dialogue data, especially when using supervised machine learning method. Though they can easily deal with single-turn question answering, for multi-turn the performance is usually…

Computation and Language · Computer Science 2018-08-13 Pengfei Zhu , Zhuosheng Zhang , Jiangtong Li , Yafang Huang , Hai Zhao

The release of the large language model based chatbot ChatGPT in November 2022 has brought considerable attention to the subject of artificial intelligence, not only in the public. From the perspective of higher education, ChatGPT…

Computers and Society · Computer Science 2023-11-29 Nicolas Schwenke , Heinrich Söbke , Eckhard Kraft

Collecting human-chatbot dialogues typically demands substantial manual effort and is time-consuming, which limits and poses challenges for research on conversational AI. In this work, we propose DialogueForge - a framework for generating…

Computation and Language · Computer Science 2025-07-22 Ruizhe Zhu , Hao Zhu , Yaxuan Li , Syang Zhou , Shijing Cai , Malgorzata Lazuka , Elliott Ash

This exploratory study investigates the potential of the artificial intelligence tool, ChatGPT, to support systems thinking (ST) in various subjects. Using both general and subject specific prompts, the study assesses the accuracy,…

Human-Computer Interaction · Computer Science 2023-07-27 Holger Arndt

We present a chatbot implementing a novel dialogue management approach based on logical inference. Instead of framing conversation a sequence of response generation tasks, we model conversation as a collaborative inference process in which…

Computation and Language · Computer Science 2021-11-02 Sarah E. Finch , James D. Finch , Daniil Huryn , William Hutsell , Xiaoyuan Huang , Han He , Jinho D. Choi

This paper presents a psychologically-aware conversational agent designed to enhance both learning performance and emotional well-being in educational settings. The system combines Large Language Models (LLMs), a knowledge graph-enhanced…

Computation and Language · Computer Science 2025-12-12 Nour El Houda Ben Chaabene , Hamza Hammami , Laid Kahloul

This paper introduces BURT, a web-based chatbot for interactive reporting of Android app bugs. BURT is designed to assist Android app end-users in reporting high-quality defect information using an interactive interface. BURT guides the…

Software Engineering · Computer Science 2023-02-14 Yang Song , Junayed Mahmud , Nadeeshan De Silva , Ying Zhou , Oscar Chaparro , Kevin Moran , Andrian Marcus , Denys Poshyvanyk

In recent times, a large number of people have been involved in establishing their own businesses. Unlike humans, chatbots can serve multiple customers at a time, are available 24/7 and reply in less than a fraction of a second. Though…

Campus climate surveys play a pivotal role in capturing how students, faculty, and staff experience university life, yet traditional methods frequently suffer from low participation and minimal follow-up. We present TigerGPT, a new AI…

Human-Computer Interaction · Computer Science 2025-04-22 Jinwen Tang , Songxi Chen , Yi Shang

This study explores linguistic differences between human and LLM-generated dialogues, using 19.5K dialogues generated by ChatGPT-3.5 as a companion to the EmpathicDialogues dataset. The research employs Linguistic Inquiry and Word Count…

Computation and Language · Computer Science 2024-04-29 Morgan Sandler , Hyesun Choung , Arun Ross , Prabu David

This article presents an implementation of a natural-language speech interface and a haptic feedback interface that enables a human supervisor to provide guidance to, request information, and receive status updates from a Spot robot. We…

Clinical psychology students frequently report feeling underprepared for the interpersonal demands of therapeutic work, highlighting the need for accessible opportunities to practise core counselling skills before seeing real clients.…

Human-Computer Interaction · Computer Science 2026-01-21 V. El Sawah , A. Bhardwaj , A. Pryke-Hobbes , D. Gamaleldin , C. S. Ang , A. K. Martin

Recently, large language models have facilitated the emergence of highly intelligent conversational AI capable of engaging in human-like dialogues. However, a notable distinction lies in the fact that these AI models predominantly generate…

Human-Computer Interaction · Computer Science 2025-10-13 Jijie Zhou , Yuhan Hu

Computer-mediated communication has become more important than face-to-face communication in many contexts. Tracking emotional dynamics in chat conversations can enhance communication, improve services, and support well-being in various…

Computation and Language · Computer Science 2024-10-23 Ayan Igali , Abdulkhak Abdrakhman , Yerdaut Torekhan , Pakizar Shamoi

In this paper, we explore the problem of developing personalized chatbots. A personalized chatbot is designed as a digital chatting assistant for a user. The key characteristic of a personalized chatbot is that it should have a consistent…

Information Retrieval · Computer Science 2021-08-19 Hongjin Qian , Zhicheng Dou , Yutao Zhu , Yueyuan Ma , Ji-Rong Wen

Conversational systems or chatbots are an example of AI-Infused Applications (AIIA). Chatbots are especially important as they are often the first interaction of clients with a business and are the entry point of a business into the AI…

Supporting users in protecting sensitive information when using conversational agents (CAs) is crucial, as users may undervalue privacy protection due to outdated, partial, or inaccurate knowledge about privacy in CAs. Although privacy…

Human-Computer Interaction · Computer Science 2026-03-23 Mohammad Hadi Nezhad , Francisco Enrique Vicente Castro , Ivon Arroyo

Bicycle safety is important for bikeability and transportation efficiency. However, conventional surveys often fall short in capturing how people actually perceive cycling environments because they rely heavily on respondents' recall rather…

Computers and Society · Computer Science 2026-04-10 Feiyang Ren , Zhaoxi Zhang , Tamir Mendel , Takahiro Yabe