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We explain the methodology we developed for improving the interactions accomplished by an embedded conversational agent, drawing from Conversation Analytic sequential and multimodal analysis. The use case is a Pepper robot that is expected…

Artificial Intelligence · Computer Science 2023-08-30 Lucien Tisserand , Frédéric Armetta , Heike Baldauf-Quilliatre , Antoine Bouquin , Salima Hassas , Mathieu Lefort

Recommendation dialogue systems aim to build social bonds with users and provide high-quality recommendations. This paper pushes forward towards a promising paradigm called target-driven recommendation dialogue systems, which is highly…

Computation and Language · Computer Science 2022-08-09 Jian Wang , Dongding Lin , Wenjie Li

Most prior work on task-oriented dialogue systems are restricted to limited coverage of domain APIs. However, users oftentimes have requests that are out of the scope of these APIs. This work focuses on responding to these…

Computation and Language · Computer Science 2021-06-18 Di Jin , Seokhwan Kim , Dilek Hakkani-Tur

The transition from CPS-based Industry 4.0 to CPSS-based Industry 5.0 brings new requirements and opportunities to current sensing approaches, especially in light of recent progress in Chatbots and Large Language Models (LLMs). Therefore,…

Artificial Intelligence · Computer Science 2024-02-13 Zhengqiu Zhu , Yong Zhao , Bin Chen , Sihang Qiu , Kai Xu , Quanjun Yin , Jincai Huang , Zhong Liu , Fei-Yue Wang

Recent conditional language models are able to continue any kind of text source in an often seemingly fluent way. This fact encouraged research in the area of open-domain conversational systems that are based on powerful language models and…

Computation and Language · Computer Science 2023-08-14 Fabian Galetzka , Anne Beyer , David Schlangen

Conversational Swarm Intelligence (CSI) is a new method for enabling large human groups to hold real-time networked conversations using a technique modeled on the dynamics of biological swarms. Through the novel use of conversational agents…

Human-Computer Interaction · Computer Science 2023-09-08 Louis Rosenberg , Gregg Willcox , Hans Schumann , Miles Bader , Ganesh Mani , Kokoro Sagae , Devang Acharya , Yuxin Zheng , Andrew Kim , Jialing Deng

The sharing and reuse of data are seen as critical to solving the most complex problems of today. Despite this potential, relatively little is known about a key step in data reuse: people's behaviours involved in data-centric sensemaking.…

Human-Computer Interaction · Computer Science 2022-11-10 Laura Koesten , Kathleen Gregory , Paul Groth , Elena Simperl

Concurrent computations resemble conversations. In a conversation, participants direct utterances at others and, as the conversation evolves, exploit the known common context to advance the conversation. Similarly, collaborating software…

Programming Languages · Computer Science 2024-09-09 Tony Garnock-Jones

Language understanding (LU) and dialogue policy learning are two essential components in conversational systems. Human-human dialogues are not well-controlled and often random and unpredictable due to their own goals and speaking habits.…

Computation and Language · Computer Science 2017-10-03 Ta-Chung Chi , Po-Chun Chen , Shang-Yu Su , Yun-Nung Chen

To train a statistical spoken dialogue system (SDS) it is essential that an accurate method for measuring task success is available. To date training has relied on presenting a task to either simulated or paid users and inferring the…

Machine Learning · Computer Science 2015-08-17 Pei-Hao Su , David Vandyke , Milica Gasic , Dongho Kim , Nikola Mrksic , Tsung-Hsien Wen , Steve Young

Proactive search in conversations (PSC) aims to reduce user effort in formulating explicit queries by proactively retrieving useful relevant information given conversational context. Previous work in PSC either directly uses this context as…

Information Retrieval · Computer Science 2025-06-03 Chuan Meng , Francesco Tonolini , Fengran Mo , Nikolaos Aletras , Emine Yilmaz , Gabriella Kazai

Search systems on the Web rely on user input to generate relevant results. Since early information retrieval systems, users are trained to issue keyword searches and adapt to the language of the system. Recent research has shown that users…

Information Retrieval · Computer Science 2023-02-14 Andrea Papenmeier , Dagmar Kern , Daniel Hienert , Alfred Sliwa , Ahmet Aker , Norbert Fuhr

Rather than using (proxies of) end user or expert judgment to decide on the ranking of information, this paper asks whether conversations about information quality might offer a feasible and valuable addition for ranking information. We…

Information Retrieval · Computer Science 2022-10-17 Frans van der Sluis

This article presents the Cogni-CISMeF project, which aims at improving medical information search in the CISMeF system (Catalog and Index of French-language health resources) by including a conversational agent to interact with the user in…

Information Retrieval · Computer Science 2014-02-12 Nathalie Chaignaud , Valérie Delavigne , Maryvonne Holzem , Jean-Philippe Kotowicz , Alain Loisel

One challenge in technical interviews is the think-aloud process, where candidates verbalize their thought processes while solving coding tasks. Despite its importance, opportunities for structured practice remain limited. Conversational AI…

Human-Computer Interaction · Computer Science 2025-07-22 Taufiq Daryanto , Sophia Stil , Xiaohan Ding , Daniel Manesh , Sang Won Lee , Tim Lee , Stephanie Lunn , Sarah Rodriguez , Chris Brown , Eugenia Rho

Spoken language understanding research to date has generally carried a heavy text perspective. Most datasets are derived from text, which is then subsequently synthesized into speech, and most models typically rely on automatic…

Computation and Language · Computer Science 2025-02-11 Jie Chi , Maureen de Seyssel , Natalie Schluter

Interpersonal spoken communication is central to human interaction and the exchange of information. Such interactive processes involve not only speech and spoken language but also non-verbal cues such as hand gestures, facial expressions,…

Sound · Computer Science 2022-12-20 Tiantian Feng , Shrikanth Narayanan

Every day we are surrounded by spoken dialog. This medium delivers rich diverse streams of information auditorily; however, systematically understanding dialog can often be non-trivial. Despite the pervasiveness of spoken dialog, automated…

Computation and Language · Computer Science 2021-08-24 Daniel Li , Thomas Chen , Albert Tung , Lydia Chilton

Dialogue serves as the most natural manner of human-computer interaction (HCI). Recent advancements in speech language models (SLM) have significantly enhanced speech-based conversational AI. However, these models are limited to turn-based…

Computation and Language · Computer Science 2024-08-06 Ziyang Ma , Yakun Song , Chenpeng Du , Jian Cong , Zhuo Chen , Yuping Wang , Yuxuan Wang , Xie Chen

Dialogue disentanglement aims to detach the chronologically ordered utterances into several independent sessions. Conversation utterances are essentially organized and described by the underlying discourse, and thus dialogue disentanglement…

Computation and Language · Computer Science 2023-06-13 Bobo Li , Hao Fei , Fei Li , Shengqiong Wu , Lizi Liao , Yinwei Wei , Tat-Seng Chua , Donghong Ji
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