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Emotion recognition or emotion prediction is a higher approach or a special case of sentiment analysis. In this task, the result is not produced in terms of either polarity: positive or negative or in the form of rating (from 1 to 5) but of…

In this paper, we propose several novel techniques to extract and mining opinions of Vietnamese reviews of customers about a number of products traded on e-commerce in Vietnam. The assessment is based on the emotional level of customers on…

Computation and Language · Computer Science 2019-05-17 P. T. Nguyen , L. T. Le , V. M. Ngo , P. M. Nguyen

Recently, Vietnamese Natural Language Processing has been researched by experts in academic and business. However, the existing papers have been focused only on information classification or extraction from documents. Nowadays, with quickly…

Information Retrieval · Computer Science 2019-05-16 T. H. H Duong , T. D. Vu , V. M. Ngo

Comparative opinion mining is a specialized field of sentiment analysis that aims to identify and extract sentiments expressed comparatively. To address this task, we propose an approach that consists of solving three sequential sub-tasks:…

Computation and Language · Computer Science 2024-01-03 Ha Le , Bao Tran , Phuong Le , Tan Nguyen , Dac Nguyen , Ngoan Pham , Dang Huynh

In this paper, we present a process of building a social listening system based on aspect-based sentiment analysis in Vietnamese from creating a dataset to building a real application. Firstly, we create UIT-ViSFD, a Vietnamese Smartphone…

Aspect-based sentiment analysis plays an essential role in natural language processing and artificial intelligence. Recently, researchers only focused on aspect detection and sentiment classification but ignoring the sub-task of detecting…

Computation and Language · Computer Science 2021-10-18 Kim Thi-Thanh Nguyen , Sieu Khai Huynh , Luong Luc Phan , Phuc Huynh Pham , Duc-Vu Nguyen , Kiet Van Nguyen

SentiWordNet is an important lexical resource supporting sentiment analysis in opinion mining applications. In this paper, we propose a novel approach to construct a Vietnamese SentiWordNet (VSWN). SentiWordNet is typically generated from…

Computation and Language · Computer Science 2014-12-30 Xuan-Son Vu , Seong-Bae Park

We propose an attentive neural network for the task of named entity recognition in Vietnamese. The proposed attentive neural model makes use of character-based language models and word embeddings to encode words as vector representations. A…

Computation and Language · Computer Science 2019-06-11 Kim Anh Nguyen , Ngan Dong , Cam-Tu Nguyen

Student's feedback is an important source of collecting students' opinions to improve the quality of training activities. Implementing sentiment analysis into student feedback data, we can determine sentiments polarities which express all…

Computation and Language · Computer Science 2019-11-19 Phu X. V. Nguyen , Tham T. T. Hong , Kiet Van Nguyen , Ngan Luu-Thuy Nguyen

Sentiment analysis is an important task in the field ofNature Language Processing (NLP), in which users' feedbackdata on a specific issue are evaluated and analyzed. Manydeep learning models have been proposed to tackle this task, including…

Computation and Language · Computer Science 2020-11-23 Quoc Thai Nguyen , Thoai Linh Nguyen , Ngoc Hoang Luong , Quoc Hung Ngo

With the popularity of social networks, and e-commerce websites, sentiment analysis has become a more active area of research in the past few years. On a high level, sentiment analysis tries to understand the public opinion about a specific…

Computation and Language · Computer Science 2019-04-14 Shervin Minaee , Elham Azimi , AmirAli Abdolrashidi

Textual emotion recognition has been a promising research topic in recent years. Many researchers aim to build more accurate and robust emotion detection systems. In this paper, we conduct several experiments to indicate how data…

Computation and Language · Computer Science 2020-10-28 Khang Phuoc-Quy Nguyen , Kiet Van Nguyen

Sentiment analysis is one of the fastest spreading research areas in computer science, making it challenging to keep track of all the activities in the area. We present a customer feedback reviews on product, where we utilize opinion…

Computation and Language · Computer Science 2020-07-07 Antony Samuels , John Mcgonical

The sentiment analysis task has various applications in practice. In the sentiment analysis task, words and phrases that represent positive and negative emotions are important. Finding out the words that represent the emotion from the text…

Computation and Language · Computer Science 2022-12-06 An Long Doan , Son T. Luu

E-commerce platforms generate vast volumes of user feedback, such as star ratings, written reviews, and comments. However, most recommendation engines rely primarily on numerical scores, often overlooking the nuanced opinions embedded in…

Information Retrieval · Computer Science 2025-05-08 Yogesh Gajula

Aspect-based opinion mining is the task of identifying sentiment at the aspect level in opinionated text, which consists of two subtasks: aspect category extraction and sentiment polarity classification. While aspect category extraction…

Computation and Language · Computer Science 2020-03-17 Nguyen Thi Thanh Thuy , Ngo Xuan Bach , Tu Minh Phuong

Text classification is a popular topic of natural language processing, which has currently attracted numerous research efforts worldwide. The significant increase of data in social media requires the vast attention of researchers to analyze…

Computation and Language · Computer Science 2020-09-30 Huy Duc Huynh , Hang Thi-Thuy Do , Kiet Van Nguyen , Ngan Luu-Thuy Nguyen

This paper presents a state-of-the-art system for Vietnamese Named Entity Recognition (NER). By incorporating automatic syntactic features with word embeddings as input for bidirectional Long Short-Term Memory (Bi-LSTM), our system,…

Computation and Language · Computer Science 2017-08-29 Thai-Hoang Pham , Phuong Le-Hong

Understanding customer sentiments is of paramount importance in marketing strategies today. Not only will it give companies an insight as to how customers perceive their products and/or services, but it will also give them an idea on how to…

Computation and Language · Computer Science 2020-06-17 Abien Fred Agarap

The World Wide Web holds a wealth of information in the form of unstructured texts such as customer reviews for products, events and more. By extracting and analyzing the expressed opinions in customer reviews in a fine-grained way,…

Computation and Language · Computer Science 2017-09-20 Soufian Jebbara , Philipp Cimiano
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