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Related papers: Abstractive Dialog Summarization with Semantic Sca…

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Abstractive summarization aims to generate concise summaries by creating new sentences, allowing for flexible rephrasing. However, this approach can be vulnerable to inaccuracies, particularly `hallucinations' where the model introduces…

Computation and Language · Computer Science 2026-03-10 Chaimae Chellaf , Salima Mdhaffar , Yannick Estève , Stéphane Huet

Proposal of large-scale datasets has facilitated research on deep neural models for news summarization. Deep learning can also be potentially useful for spoken dialogue summarization, which can benefit a range of real-life scenarios…

Computation and Language · Computer Science 2021-06-17 Yulong Chen , Yang Liu , Liang Chen , Yue Zhang

Speech summarisation techniques take human speech as input and then output an abridged version as text or speech. Speech summarisation has applications in many domains from information technology to health care, for example improving speech…

Computation and Language · Computer Science 2020-08-28 Dana Rezazadegan , Shlomo Berkovsky , Juan C. Quiroz , A. Baki Kocaballi , Ying Wang , Liliana Laranjo , Enrico Coiera

In a world of proliferating data, the ability to rapidly summarize text is growing in importance. Automatic summarization of text can be thought of as a sequence to sequence problem. Another area of natural language processing that solves a…

Computation and Language · Computer Science 2018-10-23 Jacob Krantz , Jugal Kalita

A medical provider's summary of a patient visit serves several critical purposes, including clinical decision-making, facilitating hand-offs between providers, and as a reference for the patient. An effective summary is required to be…

Computation and Language · Computer Science 2023-05-11 Varun Nair , Elliot Schumacher , Anitha Kannan

We present a new approach to dialogue management using conversational knowledge graphs as core representation of the dialogue state. To this end, we introduce a new dataset, GraphWOZ, which comprises Wizard-of-Oz dialogues in which human…

Computation and Language · Computer Science 2022-11-24 Nicholas Thomas Walker , Stefan Ultes , Pierre Lison

With the rapid increase in the volume of dialogue data from daily life, there is a growing demand for dialogue summarization. Unfortunately, training a large summarization model is generally infeasible due to the inadequacy of dialogue data…

Computation and Language · Computer Science 2021-09-14 Yicheng Zou , Bolin Zhu , Xingwu Hu , Tao Gui , Qi Zhang

Information overloading requires the need for summarizers to extract salient information from the text. Currently, there is an overload of dialogue data due to the rise of virtual communication platforms. The rise of Covid-19 has led people…

Computation and Language · Computer Science 2022-12-19 Lakshmi Prasanna Kumar , Arman Kabiri

Abstractive conversation summarization has received much attention recently. However, these generated summaries often suffer from insufficient, redundant, or incorrect content, largely due to the unstructured and complex characteristics of…

Computation and Language · Computer Science 2021-04-20 Jiaao Chen , Diyi Yang

Summarization of speech is a difficult problem due to the spontaneity of the flow, disfluencies, and other issues that are not usually encountered in written texts. Our work presents the first application of the BERTSum model to…

Computation and Language · Computer Science 2020-08-28 Alexandra Savelieva , Bryan Au-Yeung , Vasanth Ramani

Since the amount of information on the internet is growing rapidly, it is not easy for a user to find relevant information for his/her query. To tackle this issue, much attention has been paid to Automatic Document Summarization. The key…

Computation and Language · Computer Science 2019-02-05 Kamal Al-Sabahi , Zhang Zuping , Yang Kang

Current abstractive summarization models either suffer from a lack of clear interpretability or provide incomplete rationales by only highlighting parts of the source document. To this end, we propose the Summarization Program (SP), an…

Computation and Language · Computer Science 2023-02-03 Swarnadeep Saha , Shiyue Zhang , Peter Hase , Mohit Bansal

Generating an abstract from a collection of documents is a desirable capability for many real-world applications. However, abstractive approaches to multi-document summarization have not been thoroughly investigated. This paper studies the…

Computation and Language · Computer Science 2018-06-15 Kexin Liao , Logan Lebanoff , Fei Liu

Task-oriented dialogue systems have garnered significant attention due to their conversational ability to accomplish goals, such as booking airline tickets for users. Traditionally, task-oriented dialogue systems are conceptualized as…

Computation and Language · Computer Science 2025-11-18 Pu-Hai Yang , Heyan Huang , Heng-Da Xu , Fanshu Sun , Xian-Ling Mao , Chaoxu Mu

High-quality datasets for task-oriented dialog are crucial for the development of virtual assistants. Yet three of the most relevant large scale dialog datasets suffer from one common flaw: the dialog state update can be tracked, to a great…

Computation and Language · Computer Science 2022-03-08 Alice Shoshana Jakobovits , Francesco Piccinno , Yasemin Altun

Neural abstractive summarization models have led to promising results in summarizing relatively short documents. We propose the first model for abstractive summarization of single, longer-form documents (e.g., research papers). Our approach…

Computation and Language · Computer Science 2018-05-23 Arman Cohan , Franck Dernoncourt , Doo Soon Kim , Trung Bui , Seokhwan Kim , Walter Chang , Nazli Goharian

In this paper, we investigate the problem of including relevant information as context in open-domain dialogue systems. Most models struggle to identify and incorporate important knowledge from dialogues and simply use the entire turns as…

Computation and Language · Computer Science 2022-10-14 Rui Ribeiro , Luísa Coheur

Automatic summarization has consistently attracted attention due to its versatility and wide application in various downstream tasks. Despite its popularity, we find that annotation efforts have largely been disjointed, and have lacked…

Computation and Language · Computer Science 2025-02-12 Noam Dahan , Gabriel Stanovsky

In a typical customer service chat scenario, customers contact a support center to ask for help or raise complaints, and human agents try to solve the issues. In most cases, at the end of the conversation, agents are asked to write a short…

Computation and Language · Computer Science 2021-11-24 Guy Feigenblat , Chulaka Gunasekara , Benjamin Sznajder , Sachindra Joshi , David Konopnicki , Ranit Aharonov

Dialogue summarization helps readers capture salient information from long conversations in meetings, interviews, and TV series. However, real-world dialogues pose a great challenge to current summarization models, as the dialogue length…

Computation and Language · Computer Science 2021-09-13 Yusen Zhang , Ansong Ni , Tao Yu , Rui Zhang , Chenguang Zhu , Budhaditya Deb , Asli Celikyilmaz , Ahmed Hassan Awadallah , Dragomir Radev