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Task-oriented dialogue systems have become overwhelmingly popular in recent researches. Dialogue understanding is widely used to comprehend users' intent, emotion and dialogue state in task-oriented dialogue systems. Most previous works on…
Goal oriented dialogue systems have become a prominent customer-care interaction channel for most businesses. However, not all interactions are smooth, and customer intent misunderstanding is a major cause of dialogue failure. We show that…
Sequence-to-sequence models have been applied to the conversation response generation problem where the source sequence is the conversation history and the target sequence is the response. Unlike translation, conversation responding is…
Open-domain long-term memory conversation can establish long-term intimacy with humans, and the key is the ability to understand and memorize long-term dialogue history information. Existing works integrate multiple models for modelling…
Task-oriented dialogue systems aim at providing users with task-specific services. Users of such systems often do not know all the information about the task they are trying to accomplish, requiring them to seek information about the task.…
Traditional learning-based coreference resolvers operate by training the mention-pair model for determining whether two mentions are coreferent or not. Though conceptually simple and easy to understand, the mention-pair model is…
This paper presents a novel open-domain dialogue generation model emphasizing the differentiation of speakers in multi-turn conversations. Differing from prior work that solely relies on the content of conversation history to generate a…
We study sample efficient reinforcement learning (RL) under the general framework of interactive decision making, which includes Markov decision process (MDP), partially observable Markov decision process (POMDP), and predictive state…
Neural generative models have achieved promising performance on dialog generation tasks if given a huge data set. However, the lack of high-quality dialog data and the expensive data annotation process greatly limit their application in…
To solve the Grammatical Error Correction (GEC) problem , a mapping between a source sequence and a target one is needed, where the two differ only on few spans. For this reason, the attention has been shifted to the non-autoregressive or…
Although existing fashionable generation methods on Incomplete Utterance Rewriting (IUR) can generate coherent utterances, they often result in the inclusion of irrelevant and redundant tokens in rewritten utterances due to their inability…
Grammatical Error Correction (GEC) should not focus only on high accuracy of corrections but also on interpretability for language learning. However, existing neural-based GEC models mainly aim at improving accuracy, and their…
End-to-end speech-to-speech (S2S) dialogue systems have recently garnered increasing research attention for their lower latency and more natural integration of nonverbal cues such as emotion and speaker identity. However, these systems face…
We first propose a new task named Dialogue Description (Dial2Desc). Unlike other existing dialogue summarization tasks such as meeting summarization, we do not maintain the natural flow of a conversation but describe an object or an action…
As dialogue systems become increasingly important across various domains, a key challenge in persona-based dialogue is generating engaging and context-specific interactions while ensuring the model acts with a coherent personality. However,…
In recent advancements in spoken question answering (QA), end-to-end models have made significant strides. However, previous research has primarily focused on extractive span selection. While this extractive-based approach is effective when…
Pre-trained language models based on general text enable huge success in the NLP scenario. But the intrinsical difference of linguistic patterns between general text and task-oriented dialogues makes existing pre-trained language models…
Recently, large language models (LLMs), such as GPT-4, stand out remarkable conversational abilities, enabling them to engage in dynamic and contextually relevant dialogues across a wide range of topics. However, given a long conversation,…
Conversation question answering requires the ability to interpret a question correctly. Current models, however, are still unsatisfactory due to the difficulty of understanding the co-references and ellipsis in daily conversation. Even…
This paper summarizes our work on the first track of the ninth Dialog System Technology Challenge (DSTC 9), "Beyond Domain APIs: Task-oriented Conversational Modeling with Unstructured Knowledge Access". The goal of the task is to generate…