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Uses of pejorative expressions can be benign or actively empowering. When models for abuse detection misclassify these expressions as derogatory, they inadvertently censor productive conversations held by marginalized groups. One way to…
Understanding interpersonal communication requires, in part, understanding the social context and norms in which a message is said. However, current methods for identifying offensive content in such communication largely operate independent…
The literature in automated sarcasm detection has mainly focused on lexical, syntactic and semantic-level analysis of text. However, a sarcastic sentence can be expressed with contextual presumptions, background and commonsense knowledge.…
While large neural-based conversational models have become increasingly proficient dialogue agents, recent work has highlighted safety issues with these systems. For example, these systems can be goaded into generating toxic content, which…
Recognizing sarcasm often requires a deep understanding of multiple sources of information, including the utterance, the conversational context, and real world facts. Most of the current sarcasm detection systems consider only the utterance…
Detecting dialogue breakdown in real time is critical for conversational AI systems, because it enables taking corrective action to successfully complete a task. In spoken dialog systems, this breakdown can be caused by a variety of…
Sarcasm is an intricate form of speech, where meaning is conveyed implicitly. Being a convoluted form of expression, detecting sarcasm is an assiduous problem. The difficulty in recognition of sarcasm has many pitfalls, including…
Understanding toxicity in user conversations is undoubtedly an important problem. Addressing "covert" or implicit cases of toxicity is particularly hard and requires context. Very few previous studies have analysed the influence of…
Abusive language detection has become an increasingly important task as a means to tackle this type of harmful content in social media. There has been a substantial body of research developing models for determining if a social media post…
Current text classification approaches usually focus on the content to be classified. Contextual aspects (both linguistic and extra-linguistic) are usually neglected, even in tasks based on online discussions. Still in many cases the…
The datasets most widely used for abusive language detection contain lists of messages, usually tweets, that have been manually judged as abusive or not by one or more annotators, with the annotation performed at message level. In this…
Dialogue act recognition is an important part of natural language understanding. We investigate the way dialogue act corpora are annotated and the learning approaches used so far. We find that the dialogue act is context-sensitive within…
Accurate prediction of conversation topics can be a valuable signal for creating coherent and engaging dialog systems. In this work, we focus on context-aware topic classification methods for identifying topics in free-form human-chatbot…
Text-based misinformation permeates online discourses, yet evidence of people's ability to discern truth from such deceptive textual content is scarce. We analyze a novel TV game show data where conversations in a high-stake environment…
One of the main challenges online social systems face is the prevalence of antisocial behavior, such as harassment and personal attacks. In this work, we introduce the task of predicting from the very start of a conversation whether it will…
Language technologies that accurately model the dynamics of events must perform commonsense reasoning. Existing work evaluating commonsense reasoning focuses on making inferences about common, everyday situations. To instead investigate the…
Although proper handling of discourse significantly contributes to the quality of machine translation (MT), these improvements are not adequately measured in common translation quality metrics. Recent works in context-aware MT attempt to…
Language models can learn sophisticated language understanding skills from fitting raw text. They also unselectively learn useless corpus statistics and biases, especially during finetuning on domain-specific corpora. In this paper, we…
Building user trust in dialogue agents requires smooth and consistent dialogue exchanges. However, agents can easily lose conversational context and generate irrelevant utterances. These situations are called dialogue breakdown, where agent…
User posts whose perceived toxicity depends on the conversational context are rare in current toxicity detection datasets. Hence, toxicity detectors trained on existing datasets will also tend to disregard context, making the detection of…