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Diversity is a long-studied topic in information retrieval that usually refers to the requirement that retrieved results should be non-repetitive and cover different aspects. In a conversational setting, an additional dimension of diversity…

Computation and Language · Computer Science 2018-09-07 Shaojie Jiang , Maarten de Rijke

This paper presents a novel system that enables intelligent robots to exhibit realistic body gestures while communicating with humans. The proposed system consists of a listening model and a speaking model used in corresponding…

Computer Vision and Pattern Recognition · Computer Science 2019-11-18 Minjie Hua , Fuyuan Shi , Yibing Nan , Kai Wang , Hao Chen , Shiguo Lian

Conversational agents have made significant progress since ELIZA, expanding their role across various domains, including healthcare, education, and customer service. As these agents become increasingly integrated into daily human…

Human-Computer Interaction · Computer Science 2025-07-04 Paulo Ricardo Knob , Leonardo Scholler , Juliano Rigatti , Soraia Raupp Musse

Dialogue-based language models mark a huge milestone in the field of artificial intelligence, by their impressive ability to interact with users, as well as a series of challenging tasks prompted by customized instructions. However, the…

Artificial Intelligence · Computer Science 2023-04-26 Rui Hao , Linmei Hu , Weijian Qi , Qingliu Wu , Yirui Zhang , Liqiang Nie

The study illustrates a first step towards an ongoing work aimed at developing a dataset of dialogues potentially useful for customer service conversation management between humans and AI chatbots. The approach exploits ChatGPT 3.5 to…

Human-Computer Interaction · Computer Science 2025-01-03 Alfredo Cuzzocrea , Giovanni Pilato , Pablo Garcia Bringas

Real-time, intelligent, and natural speech interaction is an essential part of the next-generation human-computer interaction. Recent advancements have showcased the potential of building intelligent spoken chatbots based on large language…

Computation and Language · Computer Science 2025-05-06 Qingkai Fang , Yan Zhou , Shoutao Guo , Shaolei Zhang , Yang Feng

Conventional seq2seq chatbot models only try to find the sentences with the highest probabilities conditioned on the input sequences, without considering the sentiment of the output sentences. Some research works trying to modify the…

Computation and Language · Computer Science 2018-04-10 Chih-Wei Lee , Yau-Shian Wang , Tsung-Yuan Hsu , Kuan-Yu Chen , Hung-Yi Lee , Lin-shan Lee

Neural network-based sequence-to-sequence (seq2seq) models strongly suffer from the low-diversity problem when it comes to open-domain dialogue generation. As bland and generic utterances usually dominate the frequency distribution in our…

Computation and Language · Computer Science 2020-05-14 Hui Su , Xiaoyu Shen , Sanqiang Zhao , Xiao Zhou , Pengwei Hu , Randy Zhong , Cheng Niu , Jie Zhou

We investigate the task of building a domain aware chat system which generates intelligent responses in a conversation comprising of different domains. The domain, in this case, is the topic or theme of the conversation. To achieve this, we…

Computation and Language · Computer Science 2017-08-04 Sajal Choudhary , Prerna Srivastava , Lyle Ungar , João Sedoc

Sequence-to-Sequence (seq2seq) models have become overwhelmingly popular in building end-to-end trainable dialogue systems. Though highly efficient in learning the backbone of human-computer communications, they suffer from the problem of…

Computation and Language · Computer Science 2018-10-09 Hui Su , Xiaoyu Shen , Wenjie Li , Dietrich Klakow

Large Language Models (LLMs) have demonstrated remarkable performance across various information-seeking and reasoning tasks. These computational systems drive state-of-the-art dialogue systems, such as ChatGPT and Bard. They also carry…

Computation and Language · Computer Science 2023-10-13 Siyuan Brandon Loh , Aravind Sesagiri Raamkumar

Effective feature representations play a critical role in enhancing the performance of text generation models that rely on deep neural networks. However, current approaches suffer from several drawbacks, such as the inability to capture the…

Computation and Language · Computer Science 2024-02-27 Omama Hamad , Ali Hamdi , Khaled Shaban

Mental health counseling remains a major challenge in modern society due to cost, stigma, fear, and unavailability. We posit that generative artificial intelligence (AI) models designed for mental health counseling could help improve…

Computation and Language · Computer Science 2023-01-24 Lennart Brocki , George C. Dyer , Anna Gładka , Neo Christopher Chung

Large Language Models (LLMs), which simulate human users, are frequently employed to evaluate chatbots in applications such as tutoring and customer service. Effective evaluation necessitates a high degree of human-like diversity within…

Computation and Language · Computer Science 2024-09-04 Xiaoyu Lin , Xinkai Yu , Ankit Aich , Salvatore Giorgi , Lyle Ungar

In this work, we propose a method for neural dialogue response generation that allows not only generating semantically reasonable responses according to the dialogue history, but also explicitly controlling the sentiment of the response via…

Computation and Language · Computer Science 2019-01-23 Xiang Kong , Bohan Li , Graham Neubig , Eduard Hovy , Yiming Yang

As large language models (LLMs) develop anthropomorphic abilities, they are increasingly being deployed as autonomous agents to interact with humans. However, evaluating their performance in realistic and complex social interactions remains…

Computation and Language · Computer Science 2025-10-28 Shuai Huang , Wenxuan Zhao , Jun Gao

The ability of a dialog system to express consistent language style during conversations has a direct, positive impact on its usability and on user satisfaction. Although previous studies have demonstrated that style transfer is feasible…

Computation and Language · Computer Science 2021-09-14 Hao Fu , Yan Wang , Ruihua Song , Tianran Hu , Jianyun Nie

Building open-domain conversational systems (or chatbots) that produce convincing responses is a recognized challenge. Recent state-of-the-art (SoTA) transformer-based models for the generation of natural language dialogue have demonstrated…

Computation and Language · Computer Science 2022-02-15 Tosin Adewumi , Rickard Brännvall , Nosheen Abid , Maryam Pahlavan , Sana Sabah Sabry , Foteini Liwicki , Marcus Liwicki

Recently, open-domain dialogue systems have attracted growing attention. Most of them use the sequence-to-sequence (Seq2Seq) architecture to generate responses. However, traditional Seq2Seq-based open-domain dialogue models tend to generate…

Computation and Language · Computer Science 2020-07-06 Heng-Da Xu , Xian-Ling Mao , Zewen Chi , Jing-Jing Zhu , Fanshu Sun , Heyan Huang

Chatbots based on large language models offer cheap conversation practice opportunities for language learners. However, they are hard to control for linguistic forms that correspond to learners' current needs, such as grammar. We control…

Computation and Language · Computer Science 2025-02-12 Dominik Glandorf , Peng Cui , Detmar Meurers , Mrinmaya Sachan