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Task-oriented dialogue (TOD) systems aim to efficiently handle task-oriented conversations, including information collection. How to utilize TOD accurately, efficiently and effectively for information collection has always been a critical…

Artificial Intelligence · Computer Science 2024-10-15 Ming Zhang , Caishuang Huang , Yilong Wu , Shichun Liu , Huiyuan Zheng , Yurui Dong , Yujiong Shen , Shihan Dou , Jun Zhao , Junjie Ye , Qi Zhang , Tao Gui , Xuanjing Huang

This paper presents a plan-based architecture for response generation in collaborative consultation dialogues, with emphasis on cases in which the system (consultant) and user (executing agent) disagree. Our work contributes to an overall…

cmp-lg · Computer Science 2008-02-03 Jennifer Chu-Carroll , Sandra Carberry

The majority of current systems for end-to-end dialog generation focus on response quality without an explicit control over the affective content of the responses. In this paper, we present an affect-driven dialog system, which generates…

Computation and Language · Computer Science 2019-04-08 Pierre Colombo , Wojciech Witon , Ashutosh Modi , James Kennedy , Mubbasir Kapadia

Most existing neural network based task-oriented dialogue systems follow encoder-decoder paradigm, where the decoder purely depends on the source texts to generate a sequence of words, usually suffering from instability and poor…

Computation and Language · Computer Science 2021-06-11 Dingmin Wang , Ziyao Chen , Wanwei He , Li Zhong , Yunzhe Tao , Min Yang

When training a model on referential dialogue guessing games, the best model is usually chosen based on its task success. We show that in the popular end-to-end approach, this choice prevents the model from learning to generate…

Computation and Language · Computer Science 2021-03-23 Alberto Testoni , Raffaella Bernardi

Dialogue management (DM) plays a key role in the quality of the interaction with the user in a task-oriented dialogue system. In most existing approaches, the agent predicts only one DM policy action per turn. This significantly limits the…

Computation and Language · Computer Science 2019-09-02 Lei Shu , Hu Xu , Bing Liu , Piero Molino

In this work, we present a hybrid learning method for training task-oriented dialogue systems through online user interactions. Popular methods for learning task-oriented dialogues include applying reinforcement learning with user feedback…

Computation and Language · Computer Science 2018-04-19 Bing Liu , Gokhan Tur , Dilek Hakkani-Tur , Pararth Shah , Larry Heck

Efficient knowledge retrieval plays a pivotal role in ensuring the success of end-to-end task-oriented dialogue systems by facilitating the selection of relevant information necessary to fulfill user requests. However, current approaches…

Computation and Language · Computer Science 2023-10-24 Tianyuan Shi , Liangzhi Li , Zijian Lin , Tao Yang , Xiaojun Quan , Qifan Wang

We present a novel natural language generation system for spoken dialogue systems capable of entraining (adapting) to users' way of speaking, providing contextually appropriate responses. The generator is based on recurrent neural networks…

Computation and Language · Computer Science 2017-09-18 Ondřej Dušek , Filip Jurčíček

The task of predicting dialog acts (DA) based on conversational dialog is a key component in the development of conversational agents. Accurately predicting DAs requires a precise modeling of both the conversation and the global tag…

Computation and Language · Computer Science 2020-02-27 Pierre Colombo , Emile Chapuis , Matteo Manica , Emmanuel Vignon , Giovanna Varni , Chloe Clavel

Linguistic entrainment, or alignment, represents a phenomenon where linguistic patterns employed by conversational participants converge to one another. While entrainment has been shown to produce a more natural user experience, most…

Computation and Language · Computer Science 2024-04-05 Nalin Kumar , Ondřej Dušek

Task-oriented dialogue systems have been a promising area in the NLP field. Previous work showed the effectiveness of using a single GPT-2 based model to predict belief states and responses via causal language modeling. In this paper, we…

Computation and Language · Computer Science 2021-10-12 Po-Nien Kung , Chung-Cheng Chang , Tse-Hsuan Yang , Hsin-Kai Hsu , Yu-Jia Liou , Yun-Nung Chen

Existing studies in dialogue system research mostly treat task-oriented dialogue and chit-chat as separate domains. Towards building a human-like assistant that can converse naturally and seamlessly with users, it is important to build a…

Computation and Language · Computer Science 2022-05-12 Zhiyu Chen , Bing Liu , Seungwhan Moon , Chinnadhurai Sankar , Paul Crook , William Yang Wang

Clarifying user needs is essential for existing task-oriented dialogue systems. However, in real-world applications, developers can never guarantee that all possible user demands are taken into account in the design phase. Consequently,…

Computation and Language · Computer Science 2019-06-13 Weikang Wang , Jiajun Zhang , Qian Li , Mei-Yuh Hwang , Chengqing Zong , Zhifei Li

Task oriented language understanding in dialog systems is often modeled using intents (task of a query) and slots (parameters for that task). Intent detection and slot tagging are, in turn, modeled using sentence classification and word…

Computation and Language · Computer Science 2019-11-14 Arash Einolghozati , Sonal Gupta , Mrinal Mohit , Rushin Shah

Task-oriented dialogue is difficult in part because it involves understanding user intent, collecting information from the user, executing API calls, and generating helpful and fluent responses. However, for complex tasks one must also…

Computation and Language · Computer Science 2023-06-05 Stefania Raimondo , Christopher Pal , Xiaotian Liu , David Vazquez , Hector Palacios

Sequence-to-Sequence (seq2seq) models have become overwhelmingly popular in building end-to-end trainable dialogue systems. Though highly efficient in learning the backbone of human-computer communications, they suffer from the problem of…

Computation and Language · Computer Science 2018-10-09 Hui Su , Xiaoyu Shen , Wenjie Li , Dietrich Klakow

End-to-end models for goal-orientated dialogue are challenging to train, because linguistic and strategic aspects are entangled in latent state vectors. We introduce an approach to learning representations of messages in dialogues by…

Computation and Language · Computer Science 2018-06-06 Denis Yarats , Mike Lewis

Recent open-domain dialogue models have brought numerous breakthroughs. However, building a chat system is not scalable since it often requires a considerable volume of human-human dialogue data, especially when enforcing features such as…

Computation and Language · Computer Science 2022-05-03 Sanghwan Bae , Donghyun Kwak , Sungdong Kim , Donghoon Ham , Soyoung Kang , Sang-Woo Lee , Woomyoung Park

Recently advancements in deep learning allowed the development of end-to-end trained goal-oriented dialog systems. Although these systems already achieve good performance, some simplifications limit their usage in real-life scenarios. In…

Computation and Language · Computer Science 2018-03-16 Stefan Constantin , Jan Niehues , Alex Waibel
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