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Many users communicate with chatbots and AI assistants in order to help them with various tasks. A key component of the assistant is the ability to understand and answer a user's natural language questions for question-answering (QA).…

Computation and Language · Computer Science 2020-06-08 Anthony Colas , Trung Bui , Franck Dernoncourt , Moumita Sinha , Doo Soon Kim

Human-robot collaboration in industrial settings requires precise and reliable communication to enhance operational efficiency. While Large Language Models (LLMs) understand general language, they often lack the domain-specific rigidity…

Robotics · Computer Science 2026-04-07 Xinyun Huo , Raghav Gnanasambandam , Xinyao Zhang

Task-oriented dialogue systems use four connected modules, namely, Natural Language Understanding (NLU), a Dialogue State Tracking (DST), Dialogue Policy (DP) and Natural Language Generation (NLG). A research challenge is to learn each…

Computation and Language · Computer Science 2020-08-21 Andrea Madotto , Zihan Liu , Zhaojiang Lin , Pascale Fung

Dialogue act recognition is a fundamental task for an intelligent dialogue system. Previous work models the whole dialog to predict dialog acts, which may bring the noise from unrelated sentences. In this work, we design a hierarchical…

Computation and Language · Computer Science 2020-03-16 Zhigang Dai , Jinhua Fu , Qile Zhu , Hengbin Cui , Xiaolong li , Yuan Qi

This study introduces Conversation Routines (CR), a structured prompt engineering framework for developing task-oriented dialog systems using Large Language Models (LLMs). While LLMs demonstrate remarkable natural language understanding…

Computation and Language · Computer Science 2025-02-25 Giorgio Robino

Zero-shot slot filling is a well-established subtask of Natural Language Understanding (NLU). However, most existing methods primarily focus on single-turn text data, overlooking the unique complexities of conversational dialogue.…

Computation and Language · Computer Science 2024-12-02 Mansi Rana , Kadri Hacioglu , Sindhuja Gopalan , Maragathamani Boothalingam

Cross-lingual natural language understanding (NLU) is a critical task in natural language processing (NLP). Recent advancements have seen multilingual pre-trained language models (mPLMs) significantly enhance the performance of these tasks.…

Computation and Language · Computer Science 2024-02-27 Taixi Lu , Haoyu Wang , Huajie Shao , Jing Gao , Huaxiu Yao

Despite the fact that data imbalance is becoming more and more common in real-world Spoken Language Understanding (SLU) applications, it has not been studied extensively in the literature. To the best of our knowledge, this paper presents…

Audio and Speech Processing · Electrical Eng. & Systems 2020-08-07 Judith Gaspers , Quynh Do , Fabian Triefenbach

Spoken Language Understanding (SLU) models are a core component of voice assistants (VA), such as Alexa, Bixby, and Google Assistant. In this paper, we introduce a pipeline designed to extend SLU systems to new languages, utilizing Large…

Computation and Language · Computer Science 2024-04-04 Jakub Hoscilowicz , Pawel Pawlowski , Marcin Skorupa , Marcin Sowański , Artur Janicki

Dialogue data has been a key source for understanding learning processes, offering critical insights into how students engage in collaborative discussions and how these interactions shape their knowledge construction. The advent of Large…

Computation and Language · Computer Science 2025-04-29 Ying Na , Shihui Feng

In task-oriented dialogue systems, spoken language understanding (SLU) is a critical component, which consists of two sub-tasks, intent detection and slot filling. Most existing methods focus on the single-intent SLU, where each utterance…

Computation and Language · Computer Science 2026-02-13 Liz Li , Wei Zhu

For the next step in human to machine interaction, Artificial Intelligence (AI) should interact predominantly using natural language because, if it worked, it would be the fastest way to communicate. Facebook's toy tasks (bAbI) provide a…

Computation and Language · Computer Science 2017-09-22 John S. Ball

Utterance-level intent detection and token-level slot filling are two key tasks for natural language understanding (NLU) in task-oriented systems. Most existing approaches assume that only a single intent exists in an utterance. However,…

Artificial Intelligence · Computer Science 2021-08-27 Fengyu Cai , Wanhao Zhou , Fei Mi , Boi Faltings

Predicting user intent and detecting the corresponding slots from text are two key problems in Natural Language Understanding (NLU). In the context of zero-shot learning, this task is typically approached by either using representations…

Computation and Language · Computer Science 2021-03-17 Jitin Krishnan , Antonios Anastasopoulos , Hemant Purohit , Huzefa Rangwala

While recently developed NLP explainability methods let us open the black box in various ways (Madsen et al., 2022), a missing ingredient in this endeavor is an interactive tool offering a conversational interface. Such a dialogue system…

Computation and Language · Computer Science 2023-10-24 Nils Feldhus , Qianli Wang , Tatiana Anikina , Sahil Chopra , Cennet Oguz , Sebastian Möller

Conversational agents leveraging AI, particularly deep learning, are emerging in both academic research and real-world applications. However, these applications still face challenges, including disrespecting knowledge and facts, not…

Computation and Language · Computer Science 2025-03-25 Junfeng Liu , Zhuocheng Mei , Kewen Peng , Ranga Raju Vatsavai

Spoken Language Understanding (SLU) is an essential part of the spoken dialogue system, which typically consists of intent detection (ID) and slot filling (SF) tasks. Recently, recurrent neural networks (RNNs) based methods achieved the…

Computation and Language · Computer Science 2020-09-29 Peilin Zhou , Zhiqi Huang , Fenglin Liu , Yuexian Zou

This paper proposes a deep neural network model for joint modeling Natural Language Understanding (NLU) and Dialogue Management (DM) in goal-driven dialogue systems. There are three parts in this model. A Long Short-Term Memory (LSTM) at…

Computation and Language · Computer Science 2019-11-01 Yue Ma , Xiaojie Wang , Zhenjiang Dong , Hong Chen

The quality of automatic speech recognition (ASR) is critical to Dialogue Systems as ASR errors propagate to and directly impact downstream tasks such as language understanding (LU). In this paper, we propose multi-task neural approaches to…

For natural language understanding (NLU) technology to be maximally useful, both practically and as a scientific object of study, it must be general: it must be able to process language in a way that is not exclusively tailored to any one…

Computation and Language · Computer Science 2019-02-26 Alex Wang , Amanpreet Singh , Julian Michael , Felix Hill , Omer Levy , Samuel R. Bowman