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Given questions regarding some prototypical situation such as Name something that people usually do before they leave the house for work? a human can easily answer them via acquired experiences. There can be multiple right answers for such…

Computation and Language · Computer Science 2020-10-29 Michael Boratko , Xiang Lorraine Li , Rajarshi Das , Tim O'Gorman , Dan Le , Andrew McCallum

Most often, chat-bots are built to solve the purpose of a search engine or a human assistant: Their primary goal is to provide information to the user or help them complete a task. However, these chat-bots are incapable of responding to…

Artificial Intelligence · Computer Science 2018-11-26 Parag Agrawal , Anshuman Suri , Tulasi Menon

Commonsense reasoning is omnipresent in human communications and thus is an important feature for open-domain dialogue systems. However, evaluating commonsense in dialogue systems is still an open challenge. We take the first step by…

Computation and Language · Computer Science 2023-11-06 Sarik Ghazarian , Yijia Shao , Rujun Han , Aram Galstyan , Nanyun Peng

Searching for new information requires talking to the system. In this research, an Open-domain Conversational information search system has been developed. This system has been implemented using the TREC CAsT 2019 track, which is one of the…

Information Retrieval · Computer Science 2021-03-01 Omid Mohammadi Kia , Mahmood Neshati , Mahsa Soudi Alamdari

We survey SoTA open-domain conversational AI models with the purpose of presenting the prevailing challenges that still exist to spur future research. In addition, we provide statistics on the gender of conversational AI in order to guide…

Computation and Language · Computer Science 2022-05-03 Tosin Adewumi , Foteini Liwicki , Marcus Liwicki

Inspired by e-participation systems, in this paper we propose a new model to represent human debates and methods to obtain collective conclusions from them. This model overcomes drawbacks of existing approaches by allowing users to…

Artificial Intelligence · Computer Science 2020-07-15 Jordi Ganzer , Natalia Criado , Maite Lopez-Sanchez , Simon Parsons , Juan A. Rodriguez-Aguilar

An overarching goal of natural language processing is to enable machines to communicate seamlessly with humans. However, natural language can be ambiguous or unclear. In cases of uncertainty, humans engage in an interactive process known as…

Computation and Language · Computer Science 2021-10-20 Julia White , Gabriel Poesia , Robert Hawkins , Dorsa Sadigh , Noah Goodman

Commonsense reasoning is a difficult task for a computer, but a critical skill for an artificial intelligence (AI). It can enhance the explainability of AI models by enabling them to provide intuitive and human-like explanations for their…

Artificial Intelligence · Computer Science 2024-07-08 Stefanie Krause , Frieder Stolzenburg

The explanation dimension of Artificial Intelligence (AI) based system has been a hot topic for the past years. Different communities have raised concerns about the increasing presence of AI in people's everyday tasks and how it can affect…

Human-Computer Interaction · Computer Science 2021-02-23 Juliana Jansen Ferreira , Mateus Monteiro

Can machines think? This is a central question in artificial intelligence research. However, there is a substantial divergence of views on the answer to this question. Why do people have such significant differences of opinion, even when…

Artificial Intelligence · Computer Science 2025-12-01 Xi Cun , Jifan Ren , Asha Huang , Siyu Li , Ruzhen Song

This paper discusses the different roles that explicit knowledge, in particular ontologies, can play in Explainable AI and in the development of human-centric explainable systems and intelligible explanations. We consider three main…

Artificial Intelligence · Computer Science 2023-11-09 Roberto Confalonieri , Giancarlo Guizzardi

The idea of augmented or hybrid intelligence offers a compelling vision for combining human and AI capabilities, especially in tasks where human wisdom, expertise, or common sense are essential. Unfortunately, human reasoning can be flawed…

Human-Computer Interaction · Computer Science 2026-01-15 Sean Koon

While previous conversational information-seeking (CIS) research has focused on passage retrieval, reranking, and query rewriting, the challenge of synthesizing retrieved information into coherent responses remains. The proposed research…

Information Retrieval · Computer Science 2024-06-28 Weronika Łajewska

This study explores the integration of contextual explanations into AI-powered loan decision systems to enhance trust and usability. While traditional AI systems rely heavily on algorithmic transparency and technical accuracy, they often…

Human-Computer Interaction · Computer Science 2025-10-07 Allen Daniel Sunny

Artificial Intelligence is a field that lives many lives, and the term has come to encompass a motley collection of scientific and commercial endeavours. In this paper, I articulate the contours of a rather neglected but central scientific…

Artificial Intelligence · Computer Science 2024-08-19 Dimitri Coelho Mollo

Predicting user satisfaction in conversational systems has become critical, as spoken conversational assistants operate in increasingly complex domains. Online satisfaction prediction (i.e., predicting satisfaction of the user with the…

Human-Computer Interaction · Computer Science 2020-06-04 Jason Ingyu Choi , Ali Ahmadvand , Eugene Agichtein

The need for explanations in AI has, by and large, been driven by the desire to increase the transparency of black-box machine learning models. However, such explanations, which focus on the internal mechanisms that lead to a specific…

Artificial Intelligence · Computer Science 2025-07-30 Laura Spillner , Nima Zargham , Mihai Pomarlan , Robert Porzel , Rainer Malaka

When human cognition is modeled in Philosophy and Cognitive Science, there is a pervasive idea that humans employ mental representations in order to navigate the world and make predictions about outcomes of future actions. By understanding…

Artificial Intelligence · Computer Science 2021-01-26 Marcus Westberg , Kary Främling

Implicit knowledge, such as common sense, is key to fluid human conversations. Current neural response generation (RG) models are trained to generate responses directly, omitting unstated implicit knowledge. In this paper, we present…

Computation and Language · Computer Science 2023-09-13 Pei Zhou , Karthik Gopalakrishnan , Behnam Hedayatnia , Seokhwan Kim , Jay Pujara , Xiang Ren , Yang Liu , Dilek Hakkani-Tur

Machine learning models are increasingly integrated into societally critical applications such as recidivism prediction and medical diagnosis, thanks to their superior predictive power. In these applications, however, full automation is…

Human-Computer Interaction · Computer Science 2020-03-18 Vivian Lai , Samuel Carton , Chenhao Tan