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Task-oriented dialogue (TOD) systems are required to identify key information from conversations for the completion of given tasks. Such information is conventionally specified in terms of intents and slots contained in task-specific…

Computation and Language · Computer Science 2022-01-25 Jeffrey Zhao , Raghav Gupta , Yuan Cao , Dian Yu , Mingqiu Wang , Harrison Lee , Abhinav Rastogi , Izhak Shafran , Yonghui Wu

Human conversation is inherently complex, often spanning many different topics/domains. This makes policy learning for dialogue systems very challenging. Standard flat reinforcement learning methods do not provide an efficient framework for…

We present a novel approach to dialogue state tracking and referring expression resolution tasks. Successful contextual understanding of multi-turn spoken dialogues requires resolving referring expressions across turns and tracking the…

Computation and Language · Computer Science 2019-04-02 Pushpendre Rastogi , Arpit Gupta , Tongfei Chen , Lambert Mathias

Recently, research on open domain dialogue systems have attracted extensive interests of academic and industrial researchers. The goal of an open domain dialogue system is to imitate humans in conversations. Previous works on single turn…

Computation and Language · Computer Science 2024-10-29 Wei-Nan Zhang , Yiming Cui , Kaiyan Zhang , Yifa Wang , Qingfu Zhu , Lingzhi Li , Ting Liu

Recent studies have shown remarkable success in end-to-end task-oriented dialog system. However, most neural models rely on large training data, which are only available for a certain number of task domains, such as navigation and…

Computation and Language · Computer Science 2020-06-12 Libo Qin , Xiao Xu , Wanxiang Che , Yue Zhang , Ting Liu

We present a knowledge-grounded dialog system developed for the ninth Dialog System Technology Challenge (DSTC9) Track 1 - Beyond Domain APIs: Task-oriented Conversational Modeling with Unstructured Knowledge Access. We leverage transfer…

Computation and Language · Computer Science 2021-06-29 Weijie Zhang , Jiaoxuan Chen , Haipang Wu , Sanhui Wan , Gongfeng Li

As an essential component in task-oriented dialogue systems, dialogue state tracking (DST) aims to track human-machine interactions and generate state representations for managing the dialogue. Representations of dialogue states are…

Computation and Language · Computer Science 2022-08-05 Ruolin Su , Ting-Wei Wu , Biing-Hwang Juang

We investigate the problem of multi-domain Dialogue State Tracking (DST) with open vocabulary, which aims to extract the state from the dialogue. Existing approaches usually concatenate previous dialogue state with dialogue history as the…

Computation and Language · Computer Science 2020-10-22 Yan Zeng , Jian-Yun Nie

We present a novel architecture for explainable modeling of task-oriented dialogues with discrete latent variables to represent dialogue actions. Our model is based on variational recurrent neural networks (VRNN) and requires no explicit…

Computation and Language · Computer Science 2022-10-14 Vojtěch Hudeček , Ondřej Dušek

The primary purpose of dialogue state tracking (DST), a critical component of an end-to-end conversational system, is to build a model that responds well to real-world situations. Although we often change our minds from time to time during…

Computation and Language · Computer Science 2022-10-13 Takyoung Kim , Yukyung Lee , Hoonsang Yoon , Pilsung Kang , Junseong Bang , Misuk Kim

Augmentation of task-oriented dialogues has followed standard methods used for plain-text such as back-translation, word-level manipulation, and paraphrasing despite its richly annotated structure. In this work, we introduce an augmentation…

Computation and Language · Computer Science 2022-03-23 Taha Aksu , Zhengyuan Liu , Min-Yen Kan , Nancy F. Chen

Goal-oriented dialogue systems typically rely on components specifically developed for a single task or domain. This limits such systems in two different ways: If there is an update in the task domain, the dialogue system usually needs to…

Artificial Intelligence · Computer Science 2018-12-03 Rahul Goel , Shachi Paul , Tagyoung Chung , Jeremie Lecomte , Arindam Mandal , Dilek Hakkani-Tur

There has been a rapid development in data-driven task-oriented dialogue systems with the benefit of large-scale datasets. However, the progress of dialogue systems in low-resource languages lags far behind due to the lack of high-quality…

Computation and Language · Computer Science 2021-01-28 Yen-Ting Lin , Yun-Nung Chen

In a task-oriented dialog system, the goal of dialog state tracking (DST) is to monitor the state of the conversation from the dialog history. Recently, many deep learning based methods have been proposed for the task. Despite their…

Computation and Language · Computer Science 2020-02-11 Tuan Manh Lai , Quan Hung Tran , Trung Bui , Daisuke Kihara

Dialogue State Tracking (DST) is designed to monitor the evolving dialogue state in the conversations and plays a pivotal role in developing task-oriented dialogue systems. However, obtaining the annotated data for the DST task is usually a…

Computation and Language · Computer Science 2024-05-24 Cheng Niu , Xingguang Wang , Xuxin Cheng , Juntong Song , Tong Zhang

Task-oriented dialogue systems are either modularized with separate dialogue state tracking (DST) and management steps or end-to-end trainable. In either case, the knowledge base (KB) plays an essential role in fulfilling user requests.…

Computation and Language · Computer Science 2020-09-30 Andrea Madotto , Samuel Cahyawijaya , Genta Indra Winata , Yan Xu , Zihan Liu , Zhaojiang Lin , Pascale Fung

Traditional task-oriented dialog (ToD) systems rely heavily on labor-intensive turn-level annotations, such as dialogue states and policy labels, for training. This work explores whether large language models (LLMs) can be fine-tuned solely…

Computation and Language · Computer Science 2025-02-20 Adib Mosharrof , Moghis Fereidouni , A. B. Siddique

Dialog state tracking is a key component of many modern dialog systems, most of which are designed with a single, well-defined domain in mind. This paper shows that dialog data drawn from different dialog domains can be used to train a…

Computation and Language · Computer Science 2015-06-25 Nikola Mrkšić , Diarmuid Ó Séaghdha , Blaise Thomson , Milica Gašić , Pei-Hao Su , David Vandyke , Tsung-Hsien Wen , Steve Young

Zero-shot dialogue state tracking (DST) seeks to enable dialogue systems to transition to unfamiliar domains without manual annotation or extensive retraining. Prior research has approached this objective by embedding prompts into language…

Computation and Language · Computer Science 2024-08-01 Xiang Luo , Zhiwen Tang , Jin Wang , Xuejie Zhang

Dialogue policy optimization often obtains feedback until task completion in task-oriented dialogue systems. This is insufficient for training intermediate dialogue turns since supervision signals (or rewards) are only provided at the end…

Computation and Language · Computer Science 2020-05-12 Xinting Huang , Jianzhong Qi , Yu Sun , Rui Zhang