Related papers: Towards Scalable Multi-domain Conversational Agent…
This paper gives an overview of the Schema-Guided Dialogue State Tracking task of the 8th Dialogue System Technology Challenge. The goal of this task is to develop dialogue state tracking models suitable for large-scale virtual assistants,…
Zero/few-shot transfer to unseen services is a critical challenge in task-oriented dialogue research. The Schema-Guided Dialogue (SGD) dataset introduced a paradigm for enabling models to support any service in zero-shot through schemas,…
Dialogue State Tracking (DST) is a core component of virtual assistants such as Alexa or Siri. To accomplish various tasks, these assistants need to support an increasing number of services and APIs. The Schema-Guided State Tracking track…
How to build and use dialogue data efficiently, and how to deploy models in different domains at scale can be two critical issues in building a task-oriented dialogue system. In this paper, we propose a novel manual-guided dialogue scheme…
We present STAR, a schema-guided task-oriented dialog dataset consisting of 127,833 utterances and knowledge base queries across 5,820 task-oriented dialogs in 13 domains that is especially designed to facilitate task and domain transfer…
Dialogue state tracking is an essential part of goal-oriented dialogue systems, while most of these state tracking models often fail to handle unseen services. In this paper, we propose SGD-QA, a simple and extensible model for…
The schema-guided paradigm overcomes scalability issues inherent in building task-oriented dialogue (TOD) agents with static ontologies. Instead of operating on dialogue context alone, agents have access to hierarchical schemas containing…
While multimodal conversation agents are gaining importance in several domains such as retail, travel etc., deep learning research in this area has been limited primarily due to the lack of availability of large-scale, open chatlogs. To…
Task-oriented dialogue systems often employ a Dialogue State Tracker (DST) to successfully complete conversations. Recent state-of-the-art DST implementations rely on schemata of diverse services to improve model robustness and handle…
Tracking dialogue states is an essential topic in task-oriented dialogue systems, which involve filling in the necessary information in pre-defined slots corresponding to a schema. While general pre-trained language models have been shown…
In light of recent advances in large language models (LLMs), the expectations for the next generation of virtual assistants include enhanced naturalness and adaptability across diverse usage scenarios. However, the creation of high-quality…
Existing goal-oriented dialogue datasets focus mainly on identifying slots and values. However, customer support interactions in reality often involve agents following multi-step procedures derived from explicitly-defined company policies…
In task-oriented dialogue systems the dialogue state tracker (DST) component is responsible for predicting the state of the dialogue based on the dialogue history. Current DST approaches rely on a predefined domain ontology, a fact that…
High-quality datasets for task-oriented dialog are crucial for the development of virtual assistants. Yet three of the most relevant large scale dialog datasets suffer from one common flaw: the dialog state update can be tracked, to a great…
This paper establishes a fundamental convergence: Schema-Guided Dialogue (SGD) and the Model Context Protocol (MCP) represent two manifestations of a unified paradigm for deterministic, auditable LLM-agent interaction. SGD, designed for…
A schema-guided approach to dialogue management has been shown in recent work to be effective in creating robust customizable virtual agents capable of acting as friendly peers or task assistants. However, successful applications of these…
Dialogue state tracking (DST) is a key component of task-oriented dialogue systems. DST estimates the user's goal at each user turn given the interaction until then. State of the art approaches for state tracking rely on deep learning…
Traditional goal-oriented dialogue systems rely on various components such as natural language understanding, dialogue state tracking, policy learning and response generation. Training each component requires annotations which are hard to…
While the English virtual assistants have achieved exciting performance with an enormous amount of training resources, the needs of non-English-speakers have not been satisfied well. Up to Dec 2021, Alexa, one of the most popular smart…
Recently emerged intelligent assistants on smartphones and home electronics (e.g., Siri and Alexa) can be seen as novel hybrids of domain-specific task-oriented spoken dialogue systems and open-domain non-task-oriented ones. To realize such…