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Related papers: Requirements Intelligence with OpenReq Analytics

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In today's digitalized world, where software systems are becoming increasingly ubiquitous and complex, the quality aspect of explainability is gaining relevance. A major challenge in achieving adequate explanations is the elicitation of…

Software Engineering · Computer Science 2025-06-23 Hannah Deters , Laura Reinhardt , Jakob Droste , Martin Obaidi , Kurt Schneider

The requirements elicited from stakeholders are typically informal, incomplete, ambiguous, and inconsistent. It is the task of Requirements Engineering to transform them into an eligible (formal, sufficiently complete, unambiguous,…

Software Engineering · Computer Science 2016-05-10 Feng-Lin Li , Alexander Borgida , Giancarlo Guizzardi , Jennifer Horkoff , Lin Liu , John Mylopoulos

On social media platforms like Twitter, users regularly share their opinions and comments with software vendors and service providers. Popular software products might get thousands of user comments per day. Research has shown that such…

Software Engineering · Computer Science 2021-08-20 Christoph Stanik , Tim Pietz , Walid Maalej

Intelligence analysts' roles include analyzing reports, identifying important information relevant to the current state of affairs, and communicating their takeaways. These reports are then analyzed and reported to decision-makers or…

Human-Computer Interaction · Computer Science 2023-02-22 Melanie Bancilhon , R. Jordan Crouser , Alvitta Ottley

The increasing importance of videos as a medium for engagement, communication, and content creation makes them critical for organizations to consider for user feedback. However, sifting through vast amounts of video content on social media…

Human-Computer Interaction · Computer Science 2023-07-26 Manish Sihag , Ze Shi Li , Amanda Dash , Nowshin Nawar Arony , Kezia Devathasan , Neil Ernst , Alexandra Albu , Daniela Damian

User satisfaction has always been important in the success of software, regardless of whether it is closed and proprietary or open source software (OSS). OSS users are geographically distributed and include technical as well as novice…

Software Engineering · Computer Science 2015-07-29 Arif Raza , Luiz Fernando Capretz

Speech analysis had been taken to a new level with the discovery of Reverse Speech (RS). RS is the discovery of hidden messages, referred as reversals, in normal speech. Works are in progress for exploiting the relevance of RS in different…

Computation and Language · Computer Science 2014-02-14 Santhy Viswam , Sajeer Karattil

ConsumerCheck is an open source data analysis software tailored for analysis of sensory and consumer data. Since some of the implemented methods are generic, such as PCA, PLSR and PCR, other data from other domains may also be analysed with…

Human-Computer Interaction · Computer Science 2022-01-12 Oliver Tomic , Alexandra Kuznetsova , Per Bruun Brockhoff , Thomas Graff , Tormod Næs

Recommender systems have become increasingly important with the rise of the web as a medium for electronic and business transactions. One of the key drivers of this technology is the ease with which users can provide feedback about their…

Information Retrieval · Computer Science 2024-11-05 Dong Li

Users may demand recommendations with highly personalized requirements involving logical operations, e.g., the intersection of two requirements, where such requirements naturally form structured logical queries on knowledge graphs (KGs). To…

Artificial Intelligence · Computer Science 2023-04-25 Zhenwei Tang , Griffin Floto , Armin Toroghi , Shichao Pei , Xiangliang Zhang , Scott Sanner

We propose DailyQA, an automatically updated dynamic dataset that updates questions weekly and contains answers to questions on any given date. DailyQA utilizes daily updates from Wikipedia revision logs to implement a fully automated…

Information Retrieval · Computer Science 2025-05-26 Jiehan Cheng , Zhicheng Dou

The success or failure of a project is highly related to recognizing the right stakeholders and accurately finding and discovering their requirements. However, choosing the proper elicitation technique was always a considerable challenge…

Information Retrieval · Computer Science 2025-08-05 Ali Fallahi , Amineh Amini , Azam Bastanfard , Hadi Saboohi

Requirement Engineering (RE) is the foundation of successful software development. In RE, the goal is to ensure that implemented systems satisfy stakeholder needs through rigorous requirements elicitation, validation, and evaluation…

Software Engineering · Computer Science 2025-10-07 Mateen Ahmed Abbasi , Petri Ihantola , Tommi Mikkonen , Niko Mäkitalo

Requirements engineering (RE) literature acknowledges the importance of early stakeholder identification. The sources of requirements are many and also constantly changing as the market and business constantly change. Identifying and…

Software Engineering · Computer Science 2023-10-02 Eriks Klotins , Veselka Boeva , Krzysztof Wnuk , Michael Unterkalmsteiner , Tony Gorschek , Slinger Jansen

The complex nature of intelligent systems motivates work on supporting users during interaction, for example through explanations. However, as of yet, there is little empirical evidence in regard to specific problems users face when…

Human-Computer Interaction · Computer Science 2020-02-05 Malin Eiband , Sarah Theres Völkel , Daniel Buschek , Sophia Cook , Heinrich Hussmann

This study explores the proactive ability of LLMs to seek user support. We propose metrics to evaluate the trade-off between performance improvements and user burden, and investigate whether LLMs can determine when to request help under…

Computation and Language · Computer Science 2024-10-01 Cheng-Kuang Wu , Zhi Rui Tam , Chao-Chung Wu , Chieh-Yen Lin , Hung-yi Lee , Yun-Nung Chen

Aspects such as limited resources, frequently changing market demands, and different technical restrictions regarding the implementation of software requirements (features) often demand for the prioritization of requirements. The task of…

Software Engineering · Computer Science 2021-08-03 Alexander Felfernig

In today's digitized world, software systems must support users in understanding both how to interact with a system and why certain behaviors occur. This study investigates whether explanation needs, classified from user reviews, can be…

Software Engineering · Computer Science 2025-08-21 Martin Obaidi , Kushtrim Qengaj , Jakob Droste , Hannah Deters , Marc Herrmann , Jil Klünder , Elisa Schmid , Kurt Schneider

The landscape of analytics is changing rapidly. Much of online user analytics, however, is based on collection of various user analytics numbers. Understanding these numbers, and then relating them to higher numerical analysis for the…

Human-Computer Interaction · Computer Science 2018-10-02 Joni Salminen , Bernard J. Jansen

A community needs assessment is a tool used by non-profits and government agencies to quantify the strengths and issues of a community, allowing them to allocate their resources better. Such approaches are transitioning towards leveraging…

Computers and Society · Computer Science 2024-03-21 Md Towhidul Absar Chowdhury , Naveen Sharma , Ashiqur R. KhudaBukhsh