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As people increasingly use AI systems in work and daily life, feedback mechanisms that help them use AI responsibly are urgently needed, particularly in settings where users are not equipped to assess the quality of AI predictions. We study…

Computation and Language · Computer Science 2025-10-03 Dayeon Ki , Kevin Duh , Marine Carpuat

We present a new approach for transferring knowledge from groups to individuals that comprise them. We evaluate our method in text, by inferring the ratings of individual sentences using full-review ratings. This approach, which combines…

Machine Learning · Computer Science 2014-12-11 Dimitrios Kotzias , Misha Denil , Phil Blunsom , Nando de Freitas

Student's feedback is an important source of collecting students' opinions to improve the quality of training activities. Implementing sentiment analysis into student feedback data, we can determine sentiments polarities which express all…

Computation and Language · Computer Science 2019-11-19 Phu X. V. Nguyen , Tham T. T. Hong , Kiet Van Nguyen , Ngan Luu-Thuy Nguyen

With the large language model showing human-like logical reasoning and understanding ability, whether agents based on the large language model can simulate the interaction behavior of real users, so as to build a reliable virtual…

Information Retrieval · Computer Science 2024-03-05 Chenwei Zhang , Wenran Lu , Chunhe Ni , Hongbo Wang , Jiang Wu

The extensive use of online social media has highlighted the importance of privacy in the digital space. As more scientists analyse the data created in these platforms, privacy concerns have extended to data usage within the academia.…

Human-Computer Interaction · Computer Science 2022-03-04 Giannis Haralabopoulos , Ioannis Anagnostopoulos

Explaining to users why automated systems make certain mistakes is important and challenging. Researchers have proposed ways to automatically produce interpretations for deep neural network models. However, it is unclear how useful these…

Human-Computer Interaction · Computer Science 2020-08-31 Hua Shen , Ting-Hao Kenneth Huang

In recent years, the use of machine learning classifiers is of great value in solving a variety of problems in text classification. Sentiment mining is a kind of text classification in which, messages are classified according to sentiment…

Machine Learning · Computer Science 2014-02-18 Vinodhini G Chandrasekaran RM

In this paper, we address customer review understanding problems by using supervised machine learning approaches, in order to achieve a fully automatic review aspects categorisation and sentiment analysis. In general, such supervised…

Computation and Language · Computer Science 2019-11-05 Yanwei Cui , Xavier Illy

With the evolution of the cloud and customer centric culture, we inherently accumulate huge repositories of textual reviews, feedback, and support data.This has driven enterprises to seek and research engagement patterns, user network…

Machine Learning · Computer Science 2020-07-23 Xin Deng , Ross Smith , Genevieve Quintin

Software qualities such as usability or reliability are among the strongest determinants of mobile app user satisfaction and constitute a significant portion of online user feedback on software products, making it a valuable source of…

Software Engineering · Computer Science 2025-06-16 Eduard C. Groen , Fabiano Dalpiaz , Martijn van Vliet , Boris Winter , Joerg Doerr , Sjaak Brinkkemper

One of the most significant issues as attended a lot in recent years is that of recognizing the sentiments and emotions in social media texts. The analysis of sentiments and emotions is intended to recognize the conceptual information such…

Machine Learning · Computer Science 2025-03-27 Bahareh Golchin , Noushin Riahi

Supervised learning classifiers inevitably make mistakes in production, perhaps mis-labeling an email, or flagging an otherwise routine transaction as fraudulent. It is vital that the end users of such a system are provided with a means of…

Machine Learning · Computer Science 2020-10-13 Joshua Lockhart , Samuel Assefa , Ayham Alajdad , Andrew Alexander , Tucker Balch , Manuela Veloso

This paper presents a comparative study of classical machine learning and deep learning methods for sentiment classification on the IMDb movie reviews dataset. The machine learning pipeline uses TF-IDF features and PyCaret AutoML to…

Neural network methods have achieved great success in reviews sentiment classification. Recently, some works achieved improvement by incorporating user and product information to generate a review representation. However, in reviews, we…

Computation and Language · Computer Science 2018-01-25 Zhen Wu , Xin-Yu Dai , Cunyan Yin , Shujian Huang , Jiajun Chen

Today, the web has become a mandatory platform to express users' opinions, emotions and feelings about various events. Every person using his smartphone can give his opinion about the purchase of a product, the occurrence of an accident,…

Computation and Language · Computer Science 2023-03-21 Kazem Taghandiki , Elnaz Rezaei Ehsan

Evaluation of large language model (LLM) outputs requires users to make critical judgments about the best outputs across various configurations. This process is costly and takes time given the large amounts of data. LLMs are increasingly…

In Machine Translation, assessing the quality of a large amount of automatic translations can be challenging. Automatic metrics are not reliable when it comes to high performing systems. In addition, resorting to human evaluators can be…

Computation and Language · Computer Science 2021-05-31 Vânia Mendonça , Ricardo Rei , Luisa Coheur , Alberto Sardinha , Ana Lúcia Santos

Suggestion mining is increasingly becoming an important task along with sentiment analysis. In today's cyberspace world, people not only express their sentiments and dispositions towards some entities or services, but they also spend…

Computation and Language · Computer Science 2018-11-02 Hitesh Golchha , Deepak Gupta , Asif Ekbal , Pushpak Bhattacharyya

Due to flourish of the Web 2.0, web opinion sources are rapidly emerging containing precious information useful for both customers and manufactures. Recently, feature based opinion mining techniques are gaining momentum in which customer…

Information Retrieval · Computer Science 2015-04-27 Ahmad Kamal

We tackle the task of automatically discriminating between human and machine translations. As opposed to most previous work, we perform experiments in a multilingual setting, considering multiple languages and multilingual pretrained…

Computation and Language · Computer Science 2023-06-01 Malina Chichirau , Rik van Noord , Antonio Toral