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Conversational recommender systems (CRS) enhance user experience through multi-turn interactions, yet evaluating CRS remains challenging. User simulators can provide comprehensive evaluations through interactions with CRS, but building…

Human-Computer Interaction · Computer Science 2025-08-01 Luyu Chen , Quanyu Dai , Zeyu Zhang , Xueyang Feng , Mingyu Zhang , Pengcheng Tang , Xu Chen , Yue Zhu , Zhenhua Dong

Reinforcement Learning (RL)-based recommender systems (RSs) have garnered considerable attention due to their ability to learn optimal recommendation policies and maximize long-term user rewards. However, deploying RL models directly in…

Information Retrieval · Computer Science 2023-10-20 Kesen Zhao , Shuchang Liu , Qingpeng Cai , Xiangyu Zhao , Ziru Liu , Dong Zheng , Peng Jiang , Kun Gai

In Conversational Recommendation Systems (CRS), a user can provide feedback on recommended items at each interaction turn, leading the CRS towards more desirable recommendations. Currently, different types of CRS offer various possibilities…

Information Retrieval · Computer Science 2024-01-12 Maria Vlachou , Craig Macdonald

We present an extensible user simulation toolkit to facilitate automatic evaluation of conversational recommender systems. It builds on an established agenda-based approach and extends it with several novel elements, including user…

Information Retrieval · Computer Science 2023-01-25 Jafar Afzali , Aleksander Mark Drzewiecki , Krisztian Balog , Shuo Zhang

Recommender Systems are becoming ubiquitous in many settings and take many forms, from product recommendation in e-commerce stores, to query suggestions in search engines, to friend recommendation in social networks. Current research…

Information Retrieval · Computer Science 2018-09-17 David Rohde , Stephen Bonner , Travis Dunlop , Flavian Vasile , Alexandros Karatzoglou

Conversational Recommender Systems (CRSs) have garnered attention as a novel approach to delivering personalized recommendations through multi-turn dialogues. This review developed a taxonomy framework to systematically categorize relevant…

Human-Computer Interaction · Computer Science 2025-06-26 Haoran Zhang , Xin Zhao , Jinze Chen , Junpeng Guo

The construction of effective Recommender Systems (RS) is a complex process, mainly due to the nature of RSs which involves large scale software-systems and human interactions. Iterative development processes require deep understanding of a…

Machine Learning · Computer Science 2021-09-15 Lucas Bernardi , Sakshi Batra , Cintia Alicia Bruscantini

We present RecoWorld, a blueprint for building simulated environments tailored to agentic recommender systems. Such environments give agents a proper training space where they can learn from errors without impacting real users. RecoWorld…

The development of recommender systems that optimize multi-turn interaction with users, and model the interactions of different agents (e.g., users, content providers, vendors) in the recommender ecosystem have drawn increasing attention in…

Conversational Recommender System (CRS) interacts with users through natural language to understand their preferences and provide personalized recommendations in real-time. CRS has demonstrated significant potential, prompting researchers…

Artificial Intelligence · Computer Science 2024-03-26 Lixi Zhu , Xiaowen Huang , Jitao Sang

Conversational Recommender System (CRS) leverages real-time feedback from users to dynamically model their preferences, thereby enhancing the system's ability to provide personalized recommendations and improving the overall user…

Human-Computer Interaction · Computer Science 2024-05-15 Lixi Zhu , Xiaowen Huang , Jitao Sang

Reinforcement learning (RL) has gained popularity in the realm of recommender systems due to its ability to optimize long-term rewards and guide users in discovering relevant content. However, the successful implementation of RL in…

Information Retrieval · Computer Science 2024-08-21 Nathan Corecco , Giorgio Piatti , Luca A. Lanzendörfer , Flint Xiaofeng Fan , Roger Wattenhofer

Beyond sharing datasets or simulations, we believe the Recommender Systems (RS) community should share Task Environments. In this work, we propose a high-level logical architecture that will help to reason about the core components of a RS…

Information Retrieval · Computer Science 2019-09-17 Andrea Barraza-Urbina , Mathieu d'Aquin

Given the exponential advancement in AI technologies and the potential escalation of harmful effects from recommendation systems, it is crucial to simulate and evaluate these effects early on. Doing so can help prevent possible damage to…

Social and Information Networks · Computer Science 2025-02-04 Ljubisa Bojic , Zorica Dodevska , Yashar Deldjoo , Nenad Pantelic

There exist situations of decision-making under information overload in the Internet, where people have an overwhelming number of available options to choose from, e.g. products to buy in an e-commerce site, or restaurants to visit in a…

Social and Information Networks · Computer Science 2021-01-14 Ivan Palomares , Carlos Porcel , Luiz Pizzato , Ido Guy , Enrique Herrera-Viedma

Conversational information access is an emerging research area. Currently, human evaluation is used for end-to-end system evaluation, which is both very time and resource intensive at scale, and thus becomes a bottleneck of progress. As an…

Information Retrieval · Computer Science 2020-06-17 Shuo Zhang , Krisztian Balog

Evaluating and iterating upon recommender systems is crucial, yet traditional A/B testing is resource-intensive, and offline methods struggle with dynamic user-platform interactions. While agent-based simulation is promising, existing…

Computation and Language · Computer Science 2025-09-29 Song Jin , Juntian Zhang , Yuhan Liu , Xun Zhang , Yufei Zhang , Guojun Yin , Fei Jiang , Wei Lin , Rui Yan

Recommender Systems (RecSys) have become indispensable in numerous applications, profoundly influencing our everyday experiences. Despite their practical significance, academic research in RecSys often abstracts the formulation of research…

Information Retrieval · Computer Science 2024-06-25 Aixin Sun

Recommender systems are central to online services, enabling users to navigate through massive amounts of content across various domains. However, their evaluation remains challenging due to the disconnect between offline metrics and online…

Information Retrieval · Computer Science 2026-04-14 Nicolas Bougie , Gian Maria Marconi , Xiaotong Ye , Narimasa Watanabe

As recommendation systems become increasingly standard for online platforms, simulations provide an avenue for understanding the impacts of these systems on individuals and society. When constructing a recommendation system simulation,…

Information Retrieval · Computer Science 2021-09-07 Allison J. B. Chaney
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