Related papers: Learning review representations from user and prod…

In sentiment analysis (SA) of product reviews, both user and product information are proven to be useful. Current tasks handle user profile and product information in a unified model which may not be able to learn salient features of users…

Online reviews have become a vital source of information in purchasing a service (product). Opinion spammers manipulate reviews, affecting the overall perception of the service. A key challenge in detecting opinion spam is obtaining ground…

In this paper, we address customer review understanding problems by using supervised machine learning approaches, in order to achieve a fully automatic review aspects categorisation and sentiment analysis. In general, such supervised…

Spam pages are designed to maliciously appear among the top search results by excessive usage of popular terms. Therefore, spam pages should be removed using an effective and efficient spam detection system. Previous methods for web spam…

Personalization lies at the core of boosting the product search system performance. Prior studies mainly resorted to the semantic matching between textual queries and user/product related documents, leaving the user collaborative behaviors…

Email is one of the most widely used ways to communicate, with millions of people and businesses relying on it to communicate and share knowledge and information on a daily basis. Nevertheless, the rise in email users has occurred a…

The main idea of multimodal recommendation is the rational utilization of the item's multimodal information to improve the recommendation performance. Previous works directly integrate item multimodal features with item ID embeddings,…

Multi-brand analysis based on review comments and ratings is a commonly used strategy to compare different brands in marketing. It can help consumers make more informed decisions and help marketers understand their brand's position in the…

Suggestion mining is increasingly becoming an important task along with sentiment analysis. In today's cyberspace world, people not only express their sentiments and dispositions towards some entities or services, but they also spend…

Spam reviews are a pervasive problem on online platforms due to its significant impact on reputation. However, research into spam detection in data streams is scarce. Another concern lies in their need for transparency. Consequently, this…

Disinformation has long been regarded as a severe social problem, where fake news is one of the most representative issues. What is worse, today's highly developed social media makes fake news widely spread at incredible speed, bringing in…

Traditional recommender systems encounter several challenges such as data sparsity and unexplained recommendation. To address these challenges, many works propose to exploit semantic information from review data. However, these methods have…

Online reviews provided by consumers are a valuable asset for e-Commerce platforms, influencing potential consumers in making purchasing decisions. However, these reviews are of varying quality, with the useful ones buried deep within a…

Nowadays, there are a lot of people using social media opinions to make their decision on buying products or services. Opinion spam detection is a hard problem because fake reviews can be made by organizations as well as individuals for…

A character-level convolutional neural network (CNN) motivated by applications in "automated machine learning" (AutoML) is proposed to semantically classify columns in tabular data. Simulated data containing a set of base classes is first…

Online commerce relies heavily on user generated reviews to provide unbiased information about products that they have not physically seen. The importance of reviews has attracted multiple exploitative online behaviours and requires methods…

Recently, there has been a growing interest in the use of deep learning techniques for tasks in natural language processing (NLP), with sentiment analysis being one of the most challenging areas, particularly in the Persian language. The…

With the prosperity of business intelligence, recommender systems have evolved into a new stage that we not only care about what to recommend, but why it is recommended. Explainability of recommendations thus emerges as a focal point of…

Recently, deep learning methods have been shown to improve the performance of recommender systems over traditional methods, especially when review text is available. For example, a recent model, DeepCoNN, uses neural nets to learn one…

Due to the huge commercial interests behind online reviews, a tremendousamount of spammers manufacture spam reviews for product reputation manipulation. To further enhance the influence of spam reviews, spammers often collaboratively post…