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Audio call transcripts are one of the valuable sources of information for multiple downstream use cases such as understanding the voice of the customer and analyzing agent performance. However, these transcripts are noisy in nature and in…
Recently developed large pre-trained language models, e.g., BERT, have achieved remarkable performance in many downstream natural language processing applications. These pre-trained language models often contain hundreds of millions of…
While large-scale neural language models, such as GPT2 and BART, have achieved impressive results on various text generation tasks, they tend to get stuck in undesirable sentence-level loops with maximization-based decoding algorithms…
Recent dense retrievers increasingly leverage the robust text understanding capabilities of Large Language Models (LLMs), encoding queries and documents into a shared embedding space for effective retrieval. However, most existing methods…
Dense retrieval has shown promise in the first-stage retrieval process when trained on in-domain labeled datasets. However, previous studies have found that dense retrieval is hard to generalize to unseen domains due to its weak modeling of…
Sentence embeddings encode sentences in fixed dense vectors and have played an important role in various NLP tasks and systems. Methods for building sentence embeddings include unsupervised learning such as Quick-Thoughts and supervised…
With the advances of deep learning techniques, text generation is attracting increasing interest in the artificial intelligence (AI) community, because of its wide applications and because it is an essential component of AI. Traditional…
The exponential expansion of context windows in LLMs has unlocked capabilities for long-document understanding but introduced severe bottlenecks in inference latency and information utilization. Existing compression methods often suffer…
Pretraining sentence encoders with language modeling and related unsupervised tasks has recently been shown to be very effective for language understanding tasks. By supplementing language model-style pretraining with further training on…
Mainstream Word Sense Disambiguation (WSD) approaches have employed BERT to extract semantics from both context and definitions of senses to determine the most suitable sense of a target word, achieving notable performance. However, there…
While large scale pre-trained language models such as BERT have achieved great success on various natural language understanding tasks, how to efficiently and effectively incorporate them into sequence-to-sequence models and the…
This paper proposes Attention-Seeker, an unsupervised keyphrase extraction method that leverages self-attention maps from a Large Language Model to estimate the importance of candidate phrases. Our approach identifies specific components -…
Language style transferring rephrases text with specific stylistic attributes while preserving the original attribute-independent content. One main challenge in learning a style transfer system is a lack of parallel data where the source…
Detecting out-of-scope user utterances is essential for task-oriented dialogues and intent classification. Current methodologies face difficulties with the unpredictable distribution of outliers and often rely on assumptions about data…
Human language can be expressed in either written or spoken form, i.e. text or speech. Humans can acquire knowledge from text to improve speaking and listening. However, the quest for speech pre-trained models to leverage unpaired text has…
In recent years, the fields of natural language processing (NLP) and information retrieval (IR) have made tremendous progress thanksto deep learning models like Recurrent Neural Networks (RNNs), Gated Recurrent Units (GRUs) and Long…
As an attempt to combine extractive and abstractive summarization, Sentence Rewriting models adopt the strategy of extracting salient sentences from a document first and then paraphrasing the selected ones to generate a summary. However,…
Recent studies on open-domain question answering have achieved prominent performance improvement using pre-trained language models such as BERT. State-of-the-art approaches typically follow the "retrieve and read" pipeline and employ…
Recent advances in pre-training huge models on large amounts of text through self supervision have obtained state-of-the-art results in various natural language processing tasks. However, these huge and expensive models are difficult to use…
Neural extractive summarization models usually employ a hierarchical encoder for document encoding and they are trained using sentence-level labels, which are created heuristically using rule-based methods. Training the hierarchical encoder…