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Related papers: ACUTE-EVAL: Improved Dialogue Evaluation with Opti…

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Automatically evaluating the quality of dialogue responses for unstructured domains is a challenging problem. ADEM(Lowe et al. 2017) formulated the automatic evaluation of dialogue systems as a learning problem and showed that such a model…

Computation and Language · Computer Science 2019-02-26 Ananya B. Sai , Mithun Das Gupta , Mitesh M. Khapra , Mukundhan Srinivasan

Automatic translation of dialogue texts is a much needed demand in many real life scenarios. However, the currently existing neural machine translation delivers unsatisfying results. In this paper, we conduct a deep analysis of a dialogue…

Computation and Language · Computer Science 2021-04-22 Tao Wang , Chengqi Zhao , Mingxuan Wang , Lei Li , Deyi Xiong

Speech-to-speech translation combines machine translation with speech synthesis, introducing evaluation challenges not present in either task alone. How to automatically evaluate speech-to-speech translation is an open question which has…

Computation and Language · Computer Science 2021-10-27 Elizabeth Salesky , Julian Mäder , Severin Klinger

Large language models (LLMs) have achieved remarkable breakthroughs in new dialogue capabilities by leveraging instruction tuning, which refreshes human impressions of dialogue systems. The long-standing goal of dialogue systems is to be…

Computation and Language · Computer Science 2024-04-01 Jiao Ou , Junda Lu , Che Liu , Yihong Tang , Fuzheng Zhang , Di Zhang , Kun Gai

Assessing the performance of interpreting services is a complex task, given the nuanced nature of spoken language translation, the strategies that interpreters apply, and the diverse expectations of users. The complexity of this task become…

Computation and Language · Computer Science 2024-06-17 Xiaoman Wang , Claudio Fantinuoli

Text evaluation has historically posed significant challenges, often demanding substantial labor and time cost. With the emergence of large language models (LLMs), researchers have explored LLMs' potential as alternatives for human…

Computation and Language · Computer Science 2023-08-15 Chi-Min Chan , Weize Chen , Yusheng Su , Jianxuan Yu , Wei Xue , Shanghang Zhang , Jie Fu , Zhiyuan Liu

Machine translation evaluation is a very important activity in machine translation development. Automatic evaluation metrics proposed in literature are inadequate as they require one or more human reference translations to compare them with…

Computation and Language · Computer Science 2013-11-18 Nisheeth Joshi , Iti Mathur , Hemant Darbari , Ajai Kumar

End-to-end (E2E) spoken dialogue systems are increasingly replacing cascaded pipelines for voice-based human-AI interaction, processing raw audio directly without intermediate transcription. Existing benchmarks primarily evaluate these…

An open challenge in constructing dialogue systems is developing methods for automatically learning dialogue strategies from large amounts of unlabelled data. Recent work has proposed Next-Utterance-Classification (NUC) as a surrogate task…

Computation and Language · Computer Science 2016-07-26 Ryan Lowe , Iulian V. Serban , Mike Noseworthy , Laurent Charlin , Joelle Pineau

Manual evaluation is essential to judge progress on automatic text summarization. However, we conduct a survey on recent summarization system papers that reveals little agreement on how to perform such evaluation studies. We conduct two…

Computation and Language · Computer Science 2021-01-28 Julius Steen , Katja Markert

Speech emotions play a crucial role in human-computer interaction, shaping engagement and context-aware communication. Despite recent advances in spoken dialogue systems, a holistic system for evaluating emotional reasoning is still…

Demand for mental health support through AI chatbots is surging, though current systems present several limitations, like sycophancy or overvalidation, and reinforcement of maladaptive beliefs. A core obstacle to the creation of better…

Computation and Language · Computer Science 2025-12-08 José Pombal , Maya D'Eon , Nuno M. Guerreiro , Pedro Henrique Martins , António Farinhas , Ricardo Rei

We propose iteratively prompting a large language model to self-correct a translation, with inspiration from their strong language understanding and translation capability as well as a human-like translation approach. Interestingly,…

Computation and Language · Computer Science 2024-05-03 Pinzhen Chen , Zhicheng Guo , Barry Haddow , Kenneth Heafield

Evaluation of conversational naturalness is essential for developing human-like speech agents. However, existing speech naturalness predictors are often designed to assess utterances from a single speaker, failing to capture…

Audio and Speech Processing · Electrical Eng. & Systems 2026-03-03 Anfeng Xu , Yashesh Gaur , Naoyuki Kanda , Zhicheng Ouyang , Katerina Zmolikova , Desh Raj , Simone Merello , Anna Sun , Ozlem Kalinli

We present MultiChallenge, a pioneering benchmark evaluating large language models (LLMs) on conducting multi-turn conversations with human users, a crucial yet underexamined capability for their applications. MultiChallenge identifies four…

Computation and Language · Computer Science 2025-03-07 Ved Sirdeshmukh , Kaustubh Deshpande , Johannes Mols , Lifeng Jin , Ed-Yeremai Cardona , Dean Lee , Jeremy Kritz , Willow Primack , Summer Yue , Chen Xing

We propose a novel preference alignment framework for improving spoken dialogue models on real-time conversations from user interactions. Current preference learning methods primarily focus on text-based language models, and are not…

Computation and Language · Computer Science 2025-06-27 Anne Wu , Laurent Mazaré , Neil Zeghidour , Alexandre Défossez

Automatic dialogue coherence evaluation has attracted increasing attention and is crucial for developing promising dialogue systems. However, existing metrics have two major limitations: (a) they are mostly trained in a simplified two-level…

Computation and Language · Computer Science 2021-07-23 Zheng Ye , Liucun Lu , Lishan Huang , Liang Lin , Xiaodan Liang

As language models become integral to critical workflows, assessing their behavior remains a fundamental challenge -- human evaluation is costly and noisy, while automated metrics provide only coarse, difficult-to-interpret signals. We…

In cognitive science and linguistic theory, dialogue is not seen as a chain of independent utterances but rather as a joint activity sustained by coherence, consistency, and shared understanding. However, many systems for open-domain and…

Computation and Language · Computer Science 2026-03-24 Tianyi Zhang , David Traum

Accurate automatic evaluation metrics for open-domain dialogs are in high demand. Existing model-based metrics for system response evaluation are trained on human annotated data, which is cumbersome to collect. In this work, we propose to…

Computation and Language · Computer Science 2022-03-29 Sarik Ghazarian , Behnam Hedayatnia , Alexandros Papangelis , Yang Liu , Dilek Hakkani-Tur