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Recommender systems play a pivotal role in helping users navigate an overwhelming selection of products and services. On online platforms, users have the opportunity to share feedback in various modes, including numerical ratings, textual…

Information Retrieval · Computer Science 2025-05-27 Emrul Hasan , Mizanur Rahman , Chen Ding , Jimmy Xiangji Huang , Shaina Raza

The task of item recommendation is to select the best items for a user from a large catalogue of items. Item recommenders are commonly trained from implicit feedback which consists of past actions that are positive only. Core challenges of…

Information Retrieval · Computer Science 2021-01-22 Steffen Rendle

Many AI systems focus solely on providing solutions or explaining outcomes. However, complex tasks like research and strategic thinking often benefit from a more comprehensive approach to augmenting the thinking process rather than…

Human-Computer Interaction · Computer Science 2024-12-25 Soya Park , Hari Subramonyam , Chinmay Kulkarni

Conversational search is based on a user-system cooperation with the objective to solve an information-seeking task. In this report, we discuss the implication of such cooperation with the learning perspective from both user and system…

Artificial Intelligence · Computer Science 2020-01-10 Sharon Oviatt , Laure Soulier

Conversational recommendation systems elicit user preferences by interacting with users to obtain their feedback on recommended commodities. Such systems utilize a multi-armed bandit framework to learn user preferences in an online manner…

Machine Learning · Computer Science 2024-07-29 Shuhua Yang , Hui Yuan , Xiaoying Zhang , Mengdi Wang , Hong Zhang , Huazheng Wang

With the development of dialog techniques, conversational search has attracted more and more attention as it enables users to interact with the search engine in a natural and efficient manner. However, comparing with the natural language…

Computation and Language · Computer Science 2018-10-09 Yunlun Yang , Yu Gong , Xi Chen

Real-time conversational assistants for procedural tasks often depend on video input, which can be computationally expensive and compromise user privacy. For the first time, we propose a real-time conversational assistant that provides…

Multimedia · Computer Science 2026-02-18 Rehana Mahfuz , Yinyi Guo , Erik Visser , Phanidhar Chinchili

Recent advances in multi-modal vision and language tasks enable a new set of applications. In this paper, we consider the task of generating natural language fashion feedback on outfit images. We collect a unique dataset, which contains…

Machine Learning · Computer Science 2019-06-18 Gil Sadeh , Lior Fritz , Gabi Shalev , Eduard Oks

Conversational search systems enable information retrieval via natural language interactions, with the goal of maximizing users' information gain over multiple dialogue turns. The increasing prevalence of conversational interfaces adopting…

Computation and Language · Computer Science 2024-07-02 Phillip Schneider , Wessel Poelman , Michael Rovatsos , Florian Matthes

Conversational assistants are being progressively adopted by the general population. However, they are not capable of handling complicated information-seeking tasks that involve multiple turns of information exchange. Due to the limited…

Information Retrieval · Computer Science 2019-01-14 Chen Qu , Liu Yang , Bruce Croft , Yongfeng Zhang , Johanne R. Trippas , Minghui Qiu

We propose a reinforcement learning-based approach to optimize conversational strategies for product recommendation across diverse industries. As organizations increasingly adopt intelligent agents to support sales and service operations,…

Information Retrieval · Computer Science 2025-07-03 Kang Liu

AI is promising in assisting UX evaluators with analyzing usability tests, but its judgments are typically presented as non-interactive visualizations. Evaluators may have questions about test recordings, but have no way of asking them.…

Human-Computer Interaction · Computer Science 2023-03-08 Emily Kuang , Ehsan Jahangirzadeh Soure , Mingming Fan , Jian Zhao , Kristen Shinohara

Retrieval-based conversation systems generally tend to highly rank responses that are semantically similar or even identical to the given conversation context. While the system's goal is to find the most appropriate response, rather than…

Computation and Language · Computer Science 2018-10-09 Denis Fedorenko , Nikita Smetanin , Artem Rodichev

In this paper, we identify and study an important problem of gradient item retrieval. We define the problem as retrieving a sequence of items with a gradual change on a certain attribute, given a reference item and a modification text. For…

Information Retrieval · Computer Science 2021-06-02 Haonan Wang , Chang Zhou , Carl Yang , Hongxia Yang , Jingrui He

Customer reviews usually contain much information about one's online shopping experience. While positive reviews are beneficial to the stores, negative ones will largely influence consumers' decision and may lead to a decline in sales.…

Computation and Language · Computer Science 2022-09-21 Bo Chen , Jiayi Liu , Mieradilijiang Maimaiti , Xing Gao , Ji Zhang

The ability to engage in mixed-initiative interaction is one of the core requirements for a conversational search system. How to achieve this is poorly understood. We propose a set of unsupervised metrics, termed ConversationShape, that…

Information Retrieval · Computer Science 2020-05-27 Svitlana Vakulenko , Evangelos Kanoulas , Maarten de Rijke

Information-seeking dialogue systems are widely used in e-commerce systems, with answers that must be tailored to fit the specific settings of the online system. Given the user query, the information-seeking dialogue systems first retrieve…

Information Retrieval · Computer Science 2024-04-09 Xiaoqing Zhang , Xiuying Chen , Shen Gao , Shuqi Li , Xin Gao , Ji-Rong Wen , Rui Yan

Item-based Collaborative Filtering(short for ICF) has been widely adopted in recommender systems in industry, owing to its strength in user interest modeling and ease in online personalization. By constructing a user's profile with the…

Information Retrieval · Computer Science 2018-11-13 Feng Xue , Xiangnan He , Xiang Wang , Jiandong Xu , Kai Liu , Richang Hong

Visually-aware recommender systems use visual signals present in the underlying data to model the visual characteristics of items and users' preferences towards them. In the domain of clothing recommendation, incorporating items' visual…

Computer Vision and Pattern Recognition · Computer Science 2018-08-23 Charles Packer , Julian McAuley , Arnau Ramisa

Recommenders personalize the web content by typically using collaborative filtering to relate users (or items) based on explicit feedback, e.g., ratings. The difficulty of collecting this feedback has recently motivated to consider implicit…

Information Retrieval · Computer Science 2017-12-11 Rachid Guerraoui , Erwan Le Merrer , Rhicheek Patra , Jean-Ronan Vigouroux