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Recommendation is the task of improving customer experience through personalized recommendation based on users' past feedback. In this paper, we investigate the most common scenario: the user-item (U-I) matrix of implicit feedback. Even…

Machine Learning · Computer Science 2017-07-21 Peng Yang , Peilin Zhao , Xin Gao , Yong Liu

This paper proposes a number of explicit and implicit ratings in product recommendation system for Business-to-customer e-commerce purposes. The system recommends the products to a new user. It depends on the purchase pattern of previous…

Information Retrieval · Computer Science 2011-09-21 Ruma Dutta , Debajyoti Mukhopadhyay

We deal with the scenario of conversational search, where user queries are under-specified or ambiguous. This calls for a mixed-initiative setup. User-asks (queries) and system-answers, as well as system-asks (clarification questions) and…

Computation and Language · Computer Science 2022-05-24 Yosi Mass , Doron Cohen , Asaf Yehudai , David Konopnicki

The growing popularity of Virtual Assistants poses new challenges for Entity Resolution, the task of linking mentions in text to their referent entities in a knowledge base. Specifically, in the shopping domain, customers tend to use…

Computation and Language · Computer Science 2021-04-15 Ying Lin , Han Wang , Jiangning Chen , Tong Wang , Yue Liu , Heng Ji , Yang Liu , Premkumar Natarajan

Recommender systems are one of the most successful applications of machine learning and data science. They are successful in a wide variety of application domains, including e-commerce, media streaming content, email marketing, and…

Information Retrieval · Computer Science 2023-04-04 Juan Pablo Equihua , Maged Ali , Henrik Nordmark , Berthold Lausen

This paper studies the item-to-item recommendation problem in recommender systems from a new perspective of metric learning via implicit feedback. We develop and investigate a personalizable deep metric model that captures both the internal…

Information Retrieval · Computer Science 2022-03-24 Trong Nghia Hoang , Anoop Deoras , Tong Zhao , Jin Li , George Karypis

Past work that improves document-level sentiment analysis by encoding user and product information has been limited to considering only the text of the current review. We investigate incorporating additional review text available at the…

Computation and Language · Computer Science 2020-11-19 Chenyang Lyu , Jennifer Foster , Yvette Graham

In this paper, we study the effect of long memory in the learnability of a sequential recommender system including users' implicit feedback. We propose an online algorithm, where model parameters are updated user per user over blocks of…

Information Retrieval · Computer Science 2021-12-07 Aleksandra Burashnikova , Marianne Clausel , Massih-Reza Amini , Yury Maximov , Nicolas Dante

Sequential recommendation based on multi-interest framework models the user's recent interaction sequence into multiple different interest vectors, since a single low-dimensional vector cannot fully represent the diversity of user…

Information Retrieval · Computer Science 2021-12-17 Jie Zhang , Ke-Jia Chen , Jingqiang Chen

This thesis contributes a structured inquiry into the open actuarial mathematics problem of modelling user behaviour using machine learning methods, in order to predict purchase intent of non-life insurance products. It is valuable for a…

Information Retrieval · Computer Science 2021-12-06 Simone Borg Bruun

This paper proposes Text mAtching based SequenTial rEcommendation model (TASTE), which maps items and users in an embedding space and recommends items by matching their text representations. TASTE verbalizes items and user-item interactions…

Information Retrieval · Computer Science 2023-08-29 Zhenghao Liu , Sen Mei , Chenyan Xiong , Xiaohua Li , Shi Yu , Zhiyuan Liu , Yu Gu , Ge Yu

The crucial role of the evaluation in the development of the information retrieval tools is useful evidence to improve the performance of these tools and the quality of results that they return. However, the classic evaluation approaches…

Information Retrieval · Computer Science 2011-06-01 Abdelkrim Bouramoul , Mohamed-Khireddine Kholladi , Bich-Lien Doan

Query reformulation is a key mechanism to alleviate the linguistic chasm of query in ad-hoc retrieval. Among various solutions, query reduction effectively removes extraneous terms and specifies concise user intent from long queries.…

Information Retrieval · Computer Science 2023-05-23 Hye-young Kim , Minjin Choi , Sunkyung Lee , Eunseong Choi , Young-In Song , Jongwuk Lee

Rapid response, namely low latency, is fundamental in search applications; it is particularly so in interactive search sessions, such as those encountered in conversational settings. An observation with a potential to reduce latency asserts…

Information Retrieval · Computer Science 2022-11-28 Ophir Frieder , Ida Mele , Cristina Ioana Muntean , Franco Maria Nardini , Raffaele Perego , Nicola Tonellotto

Algorithmic Recourse aims to provide actionable explanations, or recourse plans, to overturn potentially unfavourable decisions taken by automated machine learning models. In this paper, we propose an interaction paradigm based on a guided…

Human-Computer Interaction · Computer Science 2024-07-22 Seyedehdelaram Esfahani , Giovanni De Toni , Bruno Lepri , Andrea Passerini , Katya Tentori , Massimo Zancanaro

Learning from preference feedback is essential for aligning large language models (LLMs) with human values and improving the quality of generated responses. However, existing preference learning methods rely heavily on curated data from…

Computation and Language · Computer Science 2025-06-06 Zhaoxuan Tan , Zheng Li , Tianyi Liu , Haodong Wang , Hyokun Yun , Ming Zeng , Pei Chen , Zhihan Zhang , Yifan Gao , Ruijie Wang , Priyanka Nigam , Bing Yin , Meng Jiang

Choice decisions made by users of online applications can suffer from biases due to the users' level of engagement. For instance, low engagement users may make random choices with no concern for the quality of items offered. This biased…

Applications · Statistics 2016-08-30 Zhengli Wang , Tauhid Zaman

Click-through rate (CTR) is a key signal of relevance for search engine results, both organic and sponsored. CTR of a result has two core components: (a) the probability of examination of a result by a user, and (b) the perceived relevance…

Machine Learning · Computer Science 2018-10-22 Muhammad Asiful Islam , Ramakrishnan Srikant , Sugato Basu

Recommending the right products is the central problem in recommender systems, but the right products should also be recommended at the right time to meet the demands of users, so as to maximize their values. Users' demands, implying strong…

Information Retrieval · Computer Science 2019-03-04 Ting Bai , Pan Du , Wayne Xin Zhao , Ji-Rong Wen , Jian-Yun Nie

Recommender systems are ubiquitous in the domain of e-commerce, used to improve the user experience and to market inventory, thereby increasing revenue for the site. Techniques such as item-based collaborative filtering are used to model…

Information Retrieval · Computer Science 2018-12-31 Daniel A. Galron , Yuri M. Brovman , Jin Chung , Michal Wieja , Paul Wang