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Task oriented dialog systems typically first parse user utterances to semantic frames comprised of intents and slots. Previous work on task oriented intent and slot-filling work has been restricted to one intent per query and one slot label…

Computation and Language · Computer Science 2018-10-19 Sonal Gupta , Rushin Shah , Mrinal Mohit , Anuj Kumar , Mike Lewis

Existing works on semantic segmentation typically consider a small number of labels, ranging from tens to a few hundreds. With a large number of labels, training and evaluation of such task become extremely challenging due to correlation…

Computer Vision and Pattern Recognition · Computer Science 2018-08-21 Yufei Wang , Zhe Lin , Xiaohui Shen , Jianming Zhang , Scott Cohen

In-context learning (ICL) using large language models for tasks with many labels is challenging due to the limited context window, which makes it difficult to fit a sufficient number of examples in the prompt. In this paper, we use a…

Computation and Language · Computer Science 2023-12-07 Aristides Milios , Siva Reddy , Dzmitry Bahdanau

Intent classification is crucial for conversational agents (chatbots), and deep learning models perform well in this area. However, little research has been done on the explainability of intent classification due to the absence of suitable…

Computation and Language · Computer Science 2025-02-04 Sameer Pimparkhede , Pushpak Bhattacharyya

Intent classification is an important component of a functional Information Retrieval ecosystem. Many current approaches to intent classification, typically framed as a classification problem, can be problematic as intents are often hard to…

Information Retrieval · Computer Science 2025-05-27 Arjun Bhalla , Qi Huang

Identifying intents from dialogue utterances forms an integral component of task-oriented dialogue systems. Intent-related tasks are typically formulated either as a classification task, where the utterances are classified into predefined…

Computation and Language · Computer Science 2023-10-26 Bhavuk Singhal , Ashim Gupta , Shivasankaran V P , Amrith Krishna

Recent large-scale Spoken Language Understanding datasets focus predominantly on English and do not account for language-specific phenomena such as particular phonemes or words in different lects. We introduce ITALIC, the first large-scale…

Computation and Language · Computer Science 2024-06-25 Alkis Koudounas , Moreno La Quatra , Lorenzo Vaiani , Luca Colomba , Giuseppe Attanasio , Eliana Pastor , Luca Cagliero , Elena Baralis

Text classification is usually studied by labeling natural language texts with relevant categories from a predefined set. In the real world, new classes might keep challenging the existing system with limited labeled data. The system should…

Computation and Language · Computer Science 2021-04-27 Congying Xia , Wenpeng Yin , Yihao Feng , Philip Yu

Understanding and classifying query intents can improve retrieval effectiveness by helping align search results with the motivations behind user queries. However, existing intent taxonomies are typically derived from system log data and…

Information Retrieval · Computer Science 2026-01-21 Melanie A. Kilian , David Elsweiler

Task-oriented semantic parsing models typically have high resource requirements: to support new ontologies (i.e., intents and slots), practitioners crowdsource thousands of samples for supervised fine-tuning. Partly, this is due to the…

Computation and Language · Computer Science 2021-04-16 Shrey Desai , Akshat Shrivastava , Alexander Zotov , Ahmed Aly

Metaphors are part of everyday language and shape the way in which we conceptualize the world. Moreover, they play a multifaceted role in communication, making their understanding and generation a challenging task for language models (LMs).…

Computation and Language · Computer Science 2024-07-08 Gianluca Michelli , Xiaoyu Tong , Ekaterina Shutova

Task oriented Dialogue Systems generally employ intent detection systems in order to map user queries to a set of pre-defined intents. However, user queries appearing in natural language can be easily ambiguous and hence such a direct…

Artificial Intelligence · Computer Science 2024-12-09 Kaustubh D. Dhole

The rapidly growing market demand for automatic dialogue agents capable of goal-oriented behavior has caused many tech-industry leaders to invest considerable efforts into task-oriented dialog systems. The success of these systems is highly…

Computation and Language · Computer Science 2022-10-25 Ella Rabinovich , Matan Vetzler , David Boaz , Vineet Kumar , Gaurav Pandey , Ateret Anaby-Tavor

Out-of-Domain (OOD) intent detection is vital for practical dialogue systems, and it usually requires considering multi-turn dialogue contexts. However, most previous OOD intent detection approaches are limited to single dialogue turns. In…

Computation and Language · Computer Science 2024-02-26 Hao Lang , Yinhe Zheng , Binyuan Hui , Fei Huang , Yongbin Li

Understanding the intent behind chat between customers and customer service agents has become a crucial problem nowadays due to an exponential increase in the use of the Internet by people from different cultures and educational…

Artificial Intelligence · Computer Science 2021-09-07 Bencheng Wei

As information retrieval systems continue to evolve, accurate evaluation and benchmarking of these systems become pivotal. Web search datasets, such as MS MARCO, primarily provide short keyword queries without accompanying intent or…

Information Retrieval · Computer Science 2024-09-02 Abhijit Anand , Jurek Leonhardt , V Venktesh , Avishek Anand

The recent advances in transfer learning techniques and pre-training of large contextualized encoders foster innovation in real-life applications, including dialog assistants. Practical needs of intent recognition require effective data…

Computation and Language · Computer Science 2022-06-23 Dmitry Lamanov , Pavel Burnyshev , Ekaterina Artemova , Valentin Malykh , Andrey Bout , Irina Piontkovskaya

Intent detection is a critical component of task-oriented dialogue systems (TODS) which enables the identification of suitable actions to address user utterances at each dialog turn. Traditional approaches relied on computationally…

Computation and Language · Computer Science 2024-10-03 Gaurav Arora , Shreya Jain , Srujana Merugu

The search for suitable datasets is the critical "first step" in data-driven research, but it remains a great challenge. Researchers often need to search for datasets based on high-level task descriptions. However, existing search systems…

Databases · Computer Science 2025-12-18 Zixin Wei , Yucan Guo , Jinyang Li , Xiaolin Han , Xiaolong Jin , Chenhao Ma

Accurately understanding the intent behind speech, conversation, and writing is crucial to the development of helpful Large Language Model (LLM) assistants. This paper introduces IntentGrasp, a comprehensive benchmark for evaluating the…

Computation and Language · Computer Science 2026-05-11 Yuwei Yin , Chuyuan Li , Giuseppe Carenini