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While interacting with chatbots, users may elicit multiple intents in a single dialogue utterance. Instead of training a dedicated multi-intent detection model, we propose DialogUSR, a dialogue utterance splitting and reformulation task…

Computation and Language · Computer Science 2022-10-21 Haoran Meng , Zheng Xin , Tianyu Liu , Zizhen Wang , He Feng , Binghuai Lin , Xuemin Zhao , Yunbo Cao , Zhifang Sui

In today's digitally driven world, dialogue systems play a pivotal role in enhancing user interactions, from customer service to virtual assistants. In these dialogues, it is important to identify user's goals automatically to resolve their…

Computation and Language · Computer Science 2024-11-19 Juan A. Rodriguez , Nicholas Botzer , David Vazquez , Christopher Pal , Marco Pedersoli , Issam Laradji

Intent detection and identification from multi-turn dialogue has become a widely explored technique in conversational agents, for example, voice assistants and intelligent customer services. The conventional approaches typically cast the…

Artificial Intelligence · Computer Science 2023-10-19 Zengguang Hao , Jie Zhang , Binxia Xu , Yafang Wang , Gerard de Melo , Xiaolong Li

In an era where social media platforms abound, individuals frequently share images that offer insights into their intents and interests, impacting individual life quality and societal stability. Traditional computer vision tasks, such as…

Computer Vision and Pattern Recognition · Computer Science 2025-04-28 Yin Tang , Jiankai Li , Hongyu Yang , Xuan Dong , Lifeng Fan , Weixin Li

Intelligent virtual assistants are currently designed to perform tasks or services explicitly mentioned by users, so multiple related domains or tasks need to be performed one by one through a long conversation with many explicit intents.…

Computation and Language · Computer Science 2023-06-07 Hui-Chi Kuo , Yun-Nung Chen

In conversational AI systems, a critical challenge in training effective multi-turn intent classification models lies in the generation of large-scale, domain-specific, multilingual dialogue datasets. In this paper, we introduce…

Computation and Language · Computer Science 2025-09-03 Junhua Liu , Yong Keat Tan , Bin Fu , Kwan Hui Lim

Automatically and accurately identifying user intents and filling the associated slots from their spoken language are critical to the success of dialogue systems. Traditional methods require manually defining the DOMAIN-INTENT-SLOT schema…

Artificial Intelligence · Computer Science 2021-03-17 Zengfeng Zeng , Dan Ma , Haiqin Yang , Zhen Gou , Jianping Shen

As humans, we experience the world with all our senses or modalities (sound, sight, touch, smell, and taste). We use these modalities, particularly sight and touch, to convey and interpret specific meanings. Multimodal expressions are…

Machine Learning · Computer Science 2022-05-17 Anirudh Sundar , Larry Heck

Systems like Voice-command based conversational agents are characterized by a pre-defined set of skills or intents to perform user specified tasks. In the course of time, newer intents may emerge requiring retraining. However, the newer…

Computation and Language · Computer Science 2022-05-05 Ankan Mullick , Sukannya Purkayastha , Pawan Goyal , Niloy Ganguly

Open intent classification, which aims to correctly classify the known intents into their corresponding classes while identifying the new unknown (open) intents, is an essential but challenging task in dialogue systems. In this paper, we…

Computation and Language · Computer Science 2023-04-21 Xiaokang Liu , Jianquan Li , Jingjing Mu , Min Yang , Ruifeng Xu , Benyou Wang

Multi-view clustering has attracted increasing attentions recently by utilizing information from multiple views. However, existing multi-view clustering methods are either with high computation and space complexities, or lack of…

Machine Learning · Computer Science 2021-10-19 Jie Xu , Yazhou Ren , Guofeng Li , Lili Pan , Ce Zhu , Zenglin Xu

We present our work on Track 2 in the Dialog System Technology Challenges 11 (DSTC11). DSTC11-Track2 aims to provide a benchmark for zero-shot, cross-domain, intent-set induction. In the absence of in-domain training dataset, robust…

Computation and Language · Computer Science 2023-03-20 Jihyun Lee , Seungyeon Seo , Yunsu Kim , Gary Geunbae Lee

Understanding and characterizing how people interact in information-seeking conversations is crucial in developing conversational search systems. In this paper, we introduce a new dataset designed for this purpose and use it to analyze…

Information Retrieval · Computer Science 2018-04-25 Chen Qu , Liu Yang , W. Bruce Croft , Johanne R. Trippas , Yongfeng Zhang , Minghui Qiu

New intent discovery (NID) seeks to recognize both new and known intents from unlabeled user utterances, which finds prevalent use in practical dialogue systems. Existing works towards NID mainly adopt a cascaded architecture, wherein the…

Computation and Language · Computer Science 2025-11-11 Hongtao Wang , Renchi Yang , Wenqing Lin

We study in this paper the problem of jointly clustering and learning representations. As several previous studies have shown, learning representations that are both faithful to the data to be clustered and adapted to the clustering…

Machine Learning · Computer Science 2018-12-13 Maziar Moradi Fard , Thibaut Thonet , Eric Gaussier

Intent detection is an essential component of task oriented dialogue systems. Over the years, extensive research has been conducted resulting in many state of the art models directed towards resolving user's intents in dialogue. A variety…

Computation and Language · Computer Science 2018-12-10 Pratik Jayarao , Aman Srivastava

Traditional intent classification models are based on a pre-defined intent set and only recognize limited in-domain (IND) intent classes. But users may input out-of-domain (OOD) queries in a practical dialogue system. Such OOD queries can…

Computation and Language · Computer Science 2022-09-14 Yutao Mou , Keqing He , Yanan Wu , Pei Wang , Jingang Wang , Wei Wu , Yi Huang , Junlan Feng , Weiran Xu

Clarifying user needs is essential for existing task-oriented dialogue systems. However, in real-world applications, developers can never guarantee that all possible user demands are taken into account in the design phase. Consequently,…

Computation and Language · Computer Science 2019-06-13 Weikang Wang , Jiajun Zhang , Qian Li , Mei-Yuh Hwang , Chengqing Zong , Zhifei Li

Multimodal intent recognition (MIR) seeks to accurately interpret user intentions by integrating verbal and non-verbal information across video, audio and text modalities. While existing approaches prioritize text analysis, they often…

Multimedia · Computer Science 2025-06-13 Weiyin Gong , Kai Zhang , Yanghai Zhang , Qi Liu , Xinjie Sun , Junyu Lu , Linbo Zhu

Goal-oriented dialog has been given attention due to its numerous applications in artificial intelligence. Goal-oriented dialogue tasks occur when a questioner asks an action-oriented question and an answerer responds with the intent of…

Computer Vision and Pattern Recognition · Computer Science 2018-11-29 Sang-Woo Lee , Yu-Jung Heo , Byoung-Tak Zhang