English
Related papers

Related papers: Analyzing Customer Feedback for Product Fit Predic…

200 papers

In this paper we present our approach and the system description for Sub Task A of SemEval 2019 Task 9: Suggestion Mining from Online Reviews and Forums. Given a sentence, the task asks to predict whether the sentence consists of a…

Computation and Language · Computer Science 2019-04-22 Sarthak Anand , Debanjan Mahata , Kartik Aggarwal , Laiba Mehnaz , Simra Shahid , Haimin Zhang , Yaman Kumar , Rajiv Ratn Shah , Karan Uppal

The item cold-start problem is crucial for online recommender systems, as the success of the cold-start phase determines whether items can transition into popular ones. Prompt learning, a powerful technique used in natural language…

Information Retrieval · Computer Science 2024-12-25 Yuezihan Jiang , Gaode Chen , Wenhan Zhang , Jingchi Wang , Yinjie Jiang , Qi Zhang , Jingjian Lin , Peng Jiang , Kaigui Bian

Item recommendation task predicts a personalized ranking over a set of items for each individual user. One paradigm is the rating-based methods that concentrate on explicit feedbacks and hence face the difficulties in collecting them.…

Information Retrieval · Computer Science 2021-01-15 Guang-Neng Hu , Xin-Yu Dai

Reinforcement Learning from Human Feedback (RLHF) has become a pivotal paradigm in artificial intelligence to align large models with human preferences. In this paper, we propose a novel statistical framework to simultaneously conduct the…

Machine Learning · Statistics 2026-05-01 Nan Lu , Ethan Lee , Ethan X. Fang , Junwei Lu

We develop an online learning method for prediction, which is important in problems with large and/or streaming data sets. We formulate the learning approach using a covariance-fitting methodology, and show that the resulting predictor has…

Machine Learning · Computer Science 2017-03-16 Dave Zachariah , Petre Stoica , Thomas B. Schön

The goal of product copywriting is to capture the interest of potential buyers by emphasizing the features of products through text descriptions. As e-commerce platforms offer a wide range of services, it's becoming essential to dynamically…

Computation and Language · Computer Science 2024-05-15 Yu-Xiang Lin , Wei-Yun Ma

Artificial intelligence and natural language processing (NLP) are increasingly being used in customer service to interact with users and answer their questions. The goal of this systematic review is to examine existing research on the use…

Computation and Language · Computer Science 2022-12-20 Malak Mashaabi , Areej Alotaibi , Hala Qudaih , Raghad Alnashwan , Hend Al-Khalifa

Recommender system has become an inseparable part of online shopping and its usability is increasing with the advancement of these e-commerce sites. An effective and efficient recommender system benefits both the seller and the buyer…

Information Retrieval · Computer Science 2020-12-02 Md Rifat Arefin , Minhas Kamal , Kishan Kumar Ganguly , Tarek Salah Uddin Mahmud

Recent studies have shown LLMs possess some ability to improve their responses when given external feedback. However, it remains unclear how effectively and thoroughly these models can incorporate extrinsic feedback. In an ideal scenario,…

Computation and Language · Computer Science 2025-09-23 Dongwei Jiang , Alvin Zhang , Andrew Wang , Nicholas Andrews , Daniel Khashabi

Product attribute value extraction is a pivotal component in Natural Language Processing (NLP) and the contemporary e-commerce industry. The provision of precise product attribute values is fundamental in ensuring high-quality…

Information Retrieval · Computer Science 2024-06-21 Chenhao Fang , Xiaohan Li , Zezhong Fan , Jianpeng Xu , Kaushiki Nag , Evren Korpeoglu , Sushant Kumar , Kannan Achan

An important task for recommender system is to generate explanations according to a user's preferences. Most of the current methods for explainable recommendations use structured sentences to provide descriptions along with the…

Computation and Language · Computer Science 2017-07-07 Felipe Costa , Sixun Ouyang , Peter Dolog , Aonghus Lawlor

Product search has been a crucial entry point to serve people shopping online. Most existing personalized product models follow the paradigm of representing and matching user intents and items in the semantic space, where finer-grained…

Information Retrieval · Computer Science 2021-06-07 Keping Bi , Qingyao Ai , W. Bruce Croft

Recommender systems have been widely used in e-commerce, and re-ranking models are playing an increasingly significant role in the domain, which leverages the inter-item influence and determines the final recommendation lists. Online…

Information Retrieval · Computer Science 2024-06-21 Yuan Wang , Zhiyu Li , Changshuo Zhang , Sirui Chen , Xiao Zhang , Jun Xu , Quan Lin

Pretrained language models often do not perform tasks in ways that are in line with our preferences, e.g., generating offensive text or factually incorrect summaries. Recent work approaches the above issue by learning from a simple form of…

Computation and Language · Computer Science 2022-11-18 Jérémy Scheurer , Jon Ander Campos , Jun Shern Chan , Angelica Chen , Kyunghyun Cho , Ethan Perez

The potential for pre-trained large language models (LLMs) to use natural language feedback at inference time has been an exciting recent development. We build upon this observation by formalizing an algorithm for learning from natural…

Training and refreshing a web-scale Question Answering (QA) system for a multi-lingual commercial search engine often requires a huge amount of training examples. One principled idea is to mine implicit relevance feedback from user behavior…

Information Retrieval · Computer Science 2020-06-17 Linjun Shou , Shining Bo , Feixiang Cheng , Ming Gong , Jian Pei , Daxin Jiang

Recommendation algorithms have been pivotal in handling the overwhelming volume of online content. However, these algorithms seldom consider direct user input, resulting in superficial interaction between them. Efforts have been made to…

Information Retrieval · Computer Science 2024-01-09 Kyle Dylan Spurlock , Cagla Acun , Esin Saka , Olfa Nasraoui

Recommending fashion items often leverages rich user profiles and makes targeted suggestions based on past history and previous purchases. In this paper, we work under the assumption that no prior knowledge is given about a user. We propose…

Computer Vision and Pattern Recognition · Computer Science 2024-02-20 Federico Becattini , Xiaolin Chen , Andrea Puccia , Haokun Wen , Xuemeng Song , Liqiang Nie , Alberto Del Bimbo

Personalizing the outputs of large language models (LLMs) to align with individual user preferences is an active research area. However, previous studies have mainly focused on classification or ranking tasks and have not considered…

Computation and Language · Computer Science 2025-10-02 Koki Ryu , Hitomi Yanaka

Although supervised finetuning (SFT) has emerged as an essential technique to align large language models with humans, it is considered superficial, with style learning being its nature. At the same time, recent works indicate the…

Computation and Language · Computer Science 2024-02-12 Ming Shen