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Related papers: A Multi-Turn Emotionally Engaging Dialog Model

200 papers

Spoken Dialogue Models (SDMs) have advanced rapidly, yet their ability to sustain genuinely interactive multi-turn conversations remains underexplored, as most benchmarks focus on single-turn exchanges. We introduce Multi-Bench, the first…

Audio and Speech Processing · Electrical Eng. & Systems 2025-11-04 Yayue Deng , Guoqiang Hu , Haiyang Sun , Xiangyu Zhang , Haoyang Zhang , Fei Tian , Xuerui Yang , Gang Yu , Eng Siong Chng

Recently, utilizing deep neural networks to build the opendomain dialogue models has become a hot topic. However, the responses generated by these models suffer from many problems such as responses not being contextualized and tend to…

Computation and Language · Computer Science 2023-09-07 Mengjuan Liu , Chenyang Liu , Yunfan Yang , Jiang Liu , Mohan Jing

Speech emotions play a crucial role in human-computer interaction, shaping engagement and context-aware communication. Despite recent advances in spoken dialogue systems, a holistic system for evaluating emotional reasoning is still…

As chatbots are becoming increasingly popular, we often wonder what users perceive as natural and socially accepted manners of interacting with them. Some researchers maintain that humans should avoid engaging in emotional conversations…

Human-Computer Interaction · Computer Science 2020-09-18 Ekaterina Svikhnushina , Pearl Pu

A good empathetic dialogue system should first track and understand a user's emotion and then reply with an appropriate emotion. However, current approaches to this task either focus on improving the understanding of users' emotion or on…

Computation and Language · Computer Science 2022-08-04 Yuhan Liu , Jun Gao , Jiachen Du , Lanjun Zhou , Ruifeng Xu

Understanding emotions and responding accordingly is one of the biggest challenges of dialog systems. This paper presents EmpTransfo, a multi-head Transformer architecture for creating an empathetic dialog system. EmpTransfo utilizes…

Computation and Language · Computer Science 2020-03-09 Rohola Zandie , Mohammad H. Mahoor

Building open-domain chatbots is a challenging area for machine learning research. While prior work has shown that scaling neural models in the number of parameters and the size of the data they are trained on gives improved results, we…

Computation and Language · Computer Science 2020-05-01 Stephen Roller , Emily Dinan , Naman Goyal , Da Ju , Mary Williamson , Yinhan Liu , Jing Xu , Myle Ott , Kurt Shuster , Eric M. Smith , Y-Lan Boureau , Jason Weston

Statistical spoken dialogue systems usually rely on a single- or multi-domain dialogue model that is restricted in its capabilities of modelling complex dialogue structures, e.g., relations. In this work, we propose a novel dialogue model…

Computation and Language · Computer Science 2019-01-09 Stefan Ultes , Paweł\ Budzianowski , Iñigo Casanueva , Lina Rojas-Barahona , Bo-Hsiang Tseng , Yen-Chen Wu , Steve Young , Milica Gašić

Building multi-turn information-seeking conversation systems is an important and challenging research topic. Although several advanced neural text matching models have been proposed for this task, they are generally not efficient for…

Computation and Language · Computer Science 2018-06-15 Minghui Qiu , Liu Yang , Feng Ji , Weipeng Zhao , Wei Zhou , Jun Huang , Haiqing Chen , W. Bruce Croft , Wei Lin

Automatic evaluation is beneficial for open-domain dialog system development. However, standard word-overlap metrics (BLEU, ROUGE) do not correlate well with human judgements of open-domain dialog systems. In this work we propose to use the…

Computation and Language · Computer Science 2022-02-18 Sarik Ghazarian , Behnam Hedayatnia , Alexandros Papangelis , Yang Liu , Dilek Hakkani-Tur

Conversational agents have made significant progress since ELIZA, expanding their role across various domains, including healthcare, education, and customer service. As these agents become increasingly integrated into daily human…

Human-Computer Interaction · Computer Science 2025-07-04 Paulo Ricardo Knob , Leonardo Scholler , Juliano Rigatti , Soraia Raupp Musse

Multimodal chatbots have become one of the major topics for dialogue systems in both research community and industry. Recently, researchers have shed light on the multimodality of responses as well as dialogue contexts. This work explores…

Computation and Language · Computer Science 2026-05-05 Seongbo Jang , Seonghyeon Lee , Dongha Lee , Hwanjo Yu

The dynamics of human-AI communication have been reshaped by language models such as ChatGPT. However, extant research has primarily focused on dyadic communication, leaving much to be explored regarding the dynamics of human-AI…

Human-Computer Interaction · Computer Science 2024-07-01 Sion Yoon , Tae Eun Kim , Yoo Jung Oh

For a computer to naturally interact with a human, it needs to be human-like. In this paper, we propose a neural response generation model with multi-task learning of generation and classification, focusing on emotion. Our model based on…

Computation and Language · Computer Science 2021-05-26 Tatsuya Ide , Daisuke Kawahara

The study illustrates a first step towards an ongoing work aimed at developing a dataset of dialogues potentially useful for customer service conversation management between humans and AI chatbots. The approach exploits ChatGPT 3.5 to…

Human-Computer Interaction · Computer Science 2025-01-03 Alfredo Cuzzocrea , Giovanni Pilato , Pablo Garcia Bringas

Recent work in open-domain conversational agents has demonstrated that significant improvements in model engagingness and humanness metrics can be achieved via massive scaling in both pre-training data and model size (Adiwardana et al.,…

Computation and Language · Computer Science 2020-10-05 Kurt Shuster , Eric Michael Smith , Da Ju , Jason Weston

Existing open-domain dialog models are generally trained to minimize the perplexity of target human responses. However, some human replies are more engaging than others, spawning more followup interactions. Current conversational models are…

Computation and Language · Computer Science 2020-09-16 Xiang Gao , Yizhe Zhang , Michel Galley , Chris Brockett , Bill Dolan

Automated dialogue systems are important applications of artificial intelligence, and traditional systems struggle to understand user emotions and provide empathetic feedback. This study integrates emotional intelligence technology into…

Artificial Intelligence · Computer Science 2024-04-30 Jin Wang , JinFei Wang , Shuying Dai , Jiqiang Yu , Keqin Li

This report presents a study on the emotional dialogue capability of ChatGPT, an advanced language model developed by OpenAI. The study evaluates the performance of ChatGPT on emotional dialogue understanding and generation through a series…

Computation and Language · Computer Science 2023-04-20 Weixiang Zhao , Yanyan Zhao , Xin Lu , Shilong Wang , Yanpeng Tong , Bing Qin

We develop a high-quality multi-turn dialog dataset, DailyDialog, which is intriguing in several aspects. The language is human-written and less noisy. The dialogues in the dataset reflect our daily communication way and cover various…

Computation and Language · Computer Science 2017-10-12 Yanran Li , Hui Su , Xiaoyu Shen , Wenjie Li , Ziqiang Cao , Shuzi Niu