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We describe a two-step approach for dialogue management in task-oriented spoken dialogue systems. A unified neural network framework is proposed to enable the system to first learn by supervision from a set of dialogue data and then…

Computation and Language · Computer Science 2016-06-09 Pei-Hao Su , Milica Gasic , Nikola Mrksic , Lina Rojas-Barahona , Stefan Ultes , David Vandyke , Tsung-Hsien Wen , Steve Young

This paper presents a hybrid dialog state tracker enhanced by trainable Spoken Language Understanding (SLU) for slot-filling dialog systems. Our architecture is inspired by previously proposed neural-network-based belief-tracking systems.…

Computation and Language · Computer Science 2017-02-22 Miroslav Vodolán , Rudolf Kadlec , Jan Kleindienst

The ability to accurately track what happens during a conversation is essential for the performance of a dialogue system. Current state-of-the-art multi-domain dialogue state trackers achieve just over 55% accuracy on the current go-to…

Computation and Language · Computer Science 2020-11-24 Carel van Niekerk , Michael Heck , Christian Geishauser , Hsien-Chin Lin , Nurul Lubis , Marco Moresi , Milica Gašić

Dialog State Tracking (DST), an integral part of modern dialog systems, aims to track user preferences and constraints (slots) in task-oriented dialogs. In real-world settings with constantly changing services, DST systems must generalize…

Computation and Language · Computer Science 2021-01-22 Shuyang Li , Jin Cao , Mukund Sridhar , Henghui Zhu , Shang-Wen Li , Wael Hamza , Julian McAuley

Transformer encoder-decoder models have achieved great performance in dialogue generation tasks, however, their inability to process long dialogue history often leads to truncation of the context To address this problem, we propose a novel…

Computation and Language · Computer Science 2023-05-24 Qingyang Wu , Zhou Yu

Dialogue systems, commonly known as chatbots, have gained escalating popularity in recent times due to their wide-spread applications in carrying out chit-chat conversations with users and task-oriented dialogues to accomplish various user…

Computation and Language · Computer Science 2024-06-18 Sahisnu Mazumder , Bing Liu

Models trained on large unlabeled corpora of human interactions will learn patterns and mimic behaviors therein, which include offensive or otherwise toxic behavior and unwanted biases. We investigate a variety of methods to mitigate these…

Computation and Language · Computer Science 2021-08-06 Jing Xu , Da Ju , Margaret Li , Y-Lan Boureau , Jason Weston , Emily Dinan

In this work, we present a framework for incorporating descriptive logical rules in state-of-the-art neural networks, enabling them to learn how to handle unseen labels without the introduction of any new training data. The rules are…

Computation and Language · Computer Science 2020-09-29 Edgar Altszyler , Pablo Brusco , Nikoletta Basiou , John Byrnes , Dimitra Vergyri

Pre-trained language models have been successfully used in response generation for open-domain dialogue. Four main frameworks have been proposed: (1) Transformer-ED using Transformer encoder and decoder separately for source and target…

Computation and Language · Computer Science 2020-10-27 Yan Zeng , Jian-Yun Nie

Most prior work in dialogue modeling has been on written conversations mostly because of existing data sets. However, written dialogues are not sufficient to fully capture the nature of spoken conversations as well as the potential speech…

Computation and Language · Computer Science 2021-09-29 Seokhwan Kim , Yang Liu , Di Jin , Alexandros Papangelis , Karthik Gopalakrishnan , Behnam Hedayatnia , Dilek Hakkani-Tur

When there is a mismatch between the training and test domains, current speech recognition systems show significant performance degradation. Self-training methods, such as noisy student teacher training, can help address this and enable the…

Audio and Speech Processing · Electrical Eng. & Systems 2024-06-21 Robert Flynn , Anton Ragni

Current works in the generation of personalized dialogue primarily contribute to the agent presenting a consistent personality and driving a more informative response. However, we found that the generated responses from most previous models…

Computation and Language · Computer Science 2022-08-23 Itsugun Cho , Dongyang Wang , Ryota Takahashi , Hiroaki Saito

We propose a unified Implicit Dialog framework for goal-oriented, information seeking tasks of Conversational Search applications. It aims to enable dialog interactions with domain data without replying on explicitly encoded the rules but…

Computation and Language · Computer Science 2018-02-14 Song Feng , R. Chulaka Gunasekara , Sunil Shashidhara , Kshitij P. Fadnis , Lazaros C. Polymenakos

Current dialogue summarization systems usually encode the text with a number of general semantic features (e.g., keywords and topics) to gain more powerful dialogue modeling capabilities. However, these features are obtained via open-domain…

Computation and Language · Computer Science 2021-05-31 Xiachong Feng , Xiaocheng Feng , Libo Qin , Bing Qin , Ting Liu

Recently, a more challenging state tracking task, Audio-Video Scene-Aware Dialogue (AVSD), is catching an increasing amount of attention among researchers. Different from purely text-based dialogue state tracking, the dialogue in AVSD…

Computation and Language · Computer Science 2020-07-21 Xiangyang Mou , Brandyn Sigouin , Ian Steenstra , Hui Su

High accuracy speech recognition requires a large amount of transcribed data for supervised training. In the absence of such data, domain adaptation of a well-trained acoustic model can be performed, but even here, high accuracy usually…

Computation and Language · Computer Science 2017-08-21 Jinyu Li , Michael L. Seltzer , Xi Wang , Rui Zhao , Yifan Gong

The ability of a machine to communicate with humans has long been associated with the general success of AI. This dates back to Alan Turing's epoch-making work in the early 1950s, which proposes that a machine's intelligence can be tested…

Computation and Language · Computer Science 2020-02-03 Jiwei Li

In a task-oriented dialog system, the goal of dialog state tracking (DST) is to monitor the state of the conversation from the dialog history. Recently, many deep learning based methods have been proposed for the task. Despite their…

Computation and Language · Computer Science 2020-02-11 Tuan Manh Lai , Quan Hung Tran , Trung Bui , Daisuke Kihara

Recent works have shown that generative data augmentation, where synthetic samples generated from deep generative models complement the training dataset, benefit NLP tasks. In this work, we extend this approach to the task of dialog state…

Computation and Language · Computer Science 2020-10-08 Kang Min Yoo , Hanbit Lee , Franck Dernoncourt , Trung Bui , Walter Chang , Sang-goo Lee

Current state-of-the-art neural dialogue models learn from human conversations following the data-driven paradigm. As such, a reliable training corpus is the crux of building a robust and well-behaved dialogue model. However, due to the…

Computation and Language · Computer Science 2020-06-12 Hengyi Cai , Hongshen Chen , Yonghao Song , Cheng Zhang , Xiaofang Zhao , Dawei Yin